Purchased the "firm" version of this mattress a couple of weeks ago. Slept on it for 5 days now. Very comfortable, and the cooling top is great! "Firm" = support and a little give. Definitely not a hard mattress. No harsh smells were noticeable when the mattress was unwrapped. The box was a little beat up but the mattress was not affected. I would purchase again. Melissa H.

This is the 2nd time I have ordered a members mark twin xl mattress from Sam’s. The first time it was the 12” and this time it’s the 14”. Both times I received a mattress that was twin size not twin xl, contrary to what the box was marked as. I returned the 12” and now I will be returning this 14”. You cannot use a twin size comfortably on an adjustable split king bed or frame. It’s awful having the pillows falling behind the top of mattress all night. This mattress also has very little foam thickness on the springs, it’s only 4” thick on a 14” thick mattress. The mattress doesn’t even expand larger than 13”. I have enclosed photos of this. It’s so bad that the mattress cover is huge compared to the mattress. I enclosed photos of the length measurements along the top of the mattress and along the bottom of the mattress. Customer service states that the length is +-1” well this is 74” on the top and 77” on the spring side. I have 3” of space between the headboard and mattress with the bed set to flat and you can see in the photos that’s with the spring side up which is the longer of the sides, so compared to my husband’s side which is a foam mattress it’s a big difference. I don’t know what the other sizes of this mattress are like but the twin xl is awful. The springs are felt as the night goes on which I say is because of the lack of foam. This 14” also has less coils then then the 12” according to the product information for both mattresses. Save your money folks, this is not the bargain it seems.

Big man needs support and coolness. I got both. Great purchase for me.

Very comfortable mattress. I will be buying more of these soon!

Not as firm as I was expecting. I ordered the firm but the mattress is more like a medium firmness.

It said is medium but is really sof

It says medium firmness on the box. I would have just as soon slept on bricks.

This mattress feels so comfortable night after night and is perfect for me and my husband. This is an incredible value for the price considering how much mattresses are today. We might even have to buy another for our beach house.

We needed a new mattress and after shopping around and for the price, we decided on this mattress. We are very satisfied and it was a great choice.

No obnoxious odors when first inflated. Heavy so it doesn’t slide around. Comfy. A little too soft for my taste.