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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 971-980 of 10,259 reviews
May 25, 2022
Reviewer name: Tigergirl
5 out of 5 stars
5 out of 5 stars review

Great TV at a great price

[This review was collected as part of a promotion.] Love my Samsung Smart TV for streaming my favorite shows, movies & music. The picture quality is beautiful. Easy to use/setup & also to use Smart View with my Samsung smartphone. Highly recommend this TV.

Review from Samsung US
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Jul 29, 2022
Reviewer name: Nana2
4 out of 5 stars
4 out of 5 stars review

Great tv

Great tv, good picture, accessibility is great to stream a show or watch cable. I would recommend this to friends and family. The only issue I have is the speaker. I find myself having to turn it up higher then I expect too and no it's not my hearing. I'm sure if I bought a sound bar it would be great. Other than that a great purchase.

Review from Samsung Canada
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reply from Operations

Thank you, Nana2! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Dec 10, 2022
Reviewer name: Jeff
1 out of 5 stars
1 out of 5 stars review

They had 1 job...

I drove 40 miles to the Sam's Club to buy this, I got it home, took it out of the box, and one of the legs wouldn't fit in for the stand. It turns out that the factory packed 2 left legs, and you need a right leg for the right side and a left leg for the left side. I called Samsung, and it will be 10 to 20 days before it would arrive if they shipped the correct leg. Also, if you need to contact their Tech Support, don't bother with the text support option. When I told them what was wrong, they ignored me.

Helpful?6KHJPPFCOCQU13901857028
reply from Samsung

Hi Jeff,I'm very sorry that your TV was boxed with two left legs, and you will have to wait up to 20 days for a replacement. That is incredibly frustrating, and we appreciate your patience. If you have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Sep 24, 2021
Reviewer name: H0meGr0wn
3 out of 5 stars
3 out of 5 stars review

Great tv, but there are annoying bugs/features

[This review was collected as part of a promotion.] I've had the TV for 2 months now. Pros: Great display (sometimes there's a bit of haziness at the bottom of the screen though), sleek design, great volume, size to price ratio was great (affordable!), 100 free channels (I love having the option to watch my childhood favorites on Nickelodeon or watch the news). Cons: navigation is a problem - the remote is confusingly designed and the Samsung menu is a maze; together, they can be a real pain. Not enough HDMI ports. Speaking of other devices connecting to your TV, the TV sometimes turns on your gaming console when you power on your TV - this is not ideal when all you're trying to do is watch TV. Lastly, I'm not sure if it's the streaming apps' fault or Samsung's, but sometimes, the display - but not the sound - turns off out of the blue (Netflix, Hulu) or you're logged out of the app (happened once so far with Hulu) which means that you have to turn the TV off and on or log back into your streaming app. Overall, I enjoy the TV, but I do not recommend it to users with family members who may not be technically savvy enough to navigate the aforementioned complex menu.

Review from Samsung US
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Sep 15, 2020
Reviewer name: Habby
5 out of 5 stars
5 out of 5 stars review

Crystal UHD is a great TV.

[This review was collected as part of a promotion.] I am enjoying the best picture that I have ever had in a tv. The sound is great the clarity is unbealivable. Once I press the control button on the tv is on right away. I love this tv, it's good deal for my money.

Review from Samsung US
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Oct 25, 2022
Reviewer name: CasualViewer
5 out of 5 stars
5 out of 5 stars review

Quality and affordable

[This review was collected as part of a promotion.] With tv's getting less expensive each year and growing in size, we were extremely happy with the price we paid for the size we received. The quality of picture was great and making adjustments quickly with the preset picture options is a nice when changing between movies, tv and games. I have always liked Samsung products so there may be a little bias there but compared to other tv products like Roku and Visio, the Samsung product provided everything I needed. Hopefully, we will upgrade to one of their higher end products.

Review from Samsung US
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Jun 9, 2020
Reviewer name: DeeM
5 out of 5 stars
5 out of 5 stars review

Good tv, nice picture and good service...

[This review was collected as part of a promotion.] we are very happy with this tv. a little tricky for a couple of seniors to st up, but we got it done. we had a thunder storm a couple of nights after we got which turned our picture pink. i called samsung and the woman on their line, was able to walk me through a few steps to reset it. it seems like the storm effected our cable service. samsungs service was quick to respond, thank you. the tv picture is very good and clear. and it was a great price!

Review from Samsung US
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Apr 3, 2023
Reviewer name: Gordon
5 out of 5 stars
5 out of 5 stars review

Perfect size and picture quality.

We purchased this unit four weeks ago and my wife and I are very pleased with the size and quality of the picture. My wife did not want a huge screen becoming the major focus of this 15 x 20 ft room and this turned out to be the perfect size. Set-up was very super easy and we were watching the unit before the box was out the door. I would definitely recommend this product.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Elijohan
4 out of 5 stars
4 out of 5 stars review

Great screen quality

[This review was collected as part of a promotion.] So far I have only used the tv for streaming services but the quality of the image is amazing and the sound is great. I have yet to play games on it but I can't wait to see how it holds up with that.

Review from Samsung US
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Sep 26, 2022
Reviewer name: SmartTvBae
5 out of 5 stars
5 out of 5 stars review

Crystal Clear picture and sound!

[This review was collected as part of a promotion.] I absolutely love this television. The picture is crystal clear...so clear I had to take time for my eyes to get adjusted to it after moving from a smaller and less clear tv when mine went out. I'm so glad I chose this tv because the picture is HUGE! This tv is in my bedroom so I love getting into bed with popcorn and a comfy blanket and stream horror movies. I love that it's a smart tv and comes with my streaming apps like Hulu & Netflix already installed. Just awesome and so convenient!

Review from Samsung US
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