Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forAll in One! Incredibly easy if tech-illiterate
[This review was collected as part of a promotion.] The Samsung 50" Crystal UHD 4K TV (UN50TU7000F) is an entry-level television that balances a highly affordable price with decent contrast and solid color reproduction. It is best suited for dark or dim environments but falls short in bright rooms, for wide viewing angles, and for hardcore gaming. Has access to TONS of streaming apps and others for a variety of different interests. The aesthetics and ambient background light are great for an eclectic experience watching different shows, series, and movies that allows you to set the mood for your viewing experience. Comes with a wide variety od resolution features and with settings to set security passwords, logins and codes to keep your private information safe.
Looks and works good
Ordered in February and delivered mid March. Was concerned with all the bad reviews before tv was delivered. First thing I did was update to new firmware per comments from Samsung. Netflix took about 30 min to work after update. I didn't want to spend a lot so this fit my budget perfectly. Not sure why only two HDMI since last years 7 series had three. Not a big fan of the remote. I prefer the remote that came with the 740d version I also recently purchased. No issues with tv.
Txcoupe, Thank you for your purchase and review. I am glad that you are enjoying it. We value your user feedback on the remote design and HDMI ports and will share it with our product team. If you need further assistance with settings or features, please know we are here to help and can be reached at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Again, thank you for taking the time to share your positive experience. -Samsung Ambassador
SOLID TV. GREAT VALUE.
[This review was collected as part of a promotion.] Rating: ⭐⭐⭐⭐☆ (4/5) Title: Solid, reliable budget 4K TV that holds up over time I've owned this Samsung 58" TU7000 for a while now, and it has proven to be an exceptional value for the price. What stands out most is its long-term durability—there has been zero noticeable degradation in picture quality or general performance over time. The menu interface remains surprisingly responsive. Unlike many entry-level smart TVs that become slow and laggy after a few system updates, this one stays quick and easy to navigate. The software ecosystem keeps up well with new app plugins, and Bluetooth connectivity works smoothly for wireless headphones or sound accessories without dropouts. Audio quality is another strong point. Built-in TV speakers are usually an afterthought, but the sound on this model is clear, well-balanced, and strong enough that you don't feel immediately forced to add a soundbar. While it naturally lacks the peak brightness and premium features of higher-end QLED or OLED panels, it nails all the core fundamentals. For a reliable, hassle-free everyday display that doesn't feel dated, it earns a very solid four stars.
Affordable 4K sweetness
[This review was collected as part of a promotion.] This 4k tv is an entry model that punches above is weight. I have it mounted in my bedroom and it's slim bezels and ample brightness is more than enough for me. With HDR support, streaming movies and shows is truly enjoyable. With the truly tested samsung remote and the tizen os, navigating around the menu is a breeze. If you're looking for a store bright screen and extremely low refresh rates, you might need to look for something higher priced or specd. Blacks are super black and 4K content is as rich as can be. With ample hdmi and other inputs, connecting your speaker system is as easy as ever. Surely looking forward to getting one for the kids room for those cocomelon & peppa pig nights .
Verified Purchase
Lack of plugs.
TV picture quality is great. was surprised that the TV only had two USB ports and no AV plugs. I did not find any of this information on the web site. Would be good to have when ordering.
TV is fine, software is not.
bought the tv almost one year ago to the day (nov 30th, 2020). the tv is now stuck and say it needs updated by a usb drive. i've tried over and over to put the current firmware onto a usb drive and to get it to repair or reboot and apply it. no luck and samsung support hasn't been able to help so far. pretty annoying that a firmware update that should be taking place in the background somehow is corrupt? can't even change inputs to roku or a game system.
Hi Kyle, Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your unit. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us another opportunity to assist you with further troubleshooting or warranty assistance by contacting Samsung Customer Support. Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us We look forward to hearing from you. ~ Samsung Solutions
Great picture, but freezes A LOT!
i've had this tv about 2 months. the picture is great, but the tv freezes a lot...especially when switching between sources inputs. i route all audio/video sources in to my yamaha rx-v565 a/v receiver, and have a single hdmi output cable to the tv. however, when switching between sources on the yamaha, the tv will freeze. i've used this yamaha receiver for years with other samsung tvs and never had this problem until i this one. the only way i've found to recover the "frozen" tv (without pulling the plug) is to hold the power button on the remote for about 3-5 seconds. that will sort reboot the tv. this is very annoying to have to do every single day! i have the latest firmware, but still the issue persists. samsung, please fix this!!
AvgUser: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please search online for 'Samsung support ANS00077524' You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: Available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
TV stopped working after three years
This tv stopped working after three years. It had started responding slowly, then one day it wouldn't turn on. It just keeps blinking on and off. Nothing works.
Buyer Beware!
I bought my tv in January 2021. Mid July 2022, i came home to a black and blue screen. I've tried all of the different restart and/or hard start procedures and was successful twice but goes right back to the same re-cycle blue & black screen. I've never purchased a tv that has went out in n a little more than a year of having it!
Hi, Disappointed in Illinois, Thank you for purchasing the Samsung TU700D TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections. 2. If the issue persists, define precisely what is wrong with the display. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Disappointing
picture is good. software/interface is a huge disappointment. i was hoping to not have to use a box of any kind but will have to go back to apple tv. the smart hub is so bad that when you turn the tv on it will only default to their smasung channels which blasts some nonesene game shows or bad tv. i use youtube tv for programmining and have to go in and load each time which is slow. app tiles are small and hard to distinguish which app is highlighted. i have a tcl with roku tv that was cheaper, runs faster, has a much better interface with infinately more configuration, etc. really expected more from samsung. i just picture a group of design people sitting around a presentation of this “smart hub” interface and being impressed enough to approve it....wow.
Shpx: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the interface is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions