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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1-10 of 10,258 reviews
Sep 8, 2026
Reviewer name: Radiantcat
5 out of 5 stars
5 out of 5 stars review

Great features

I also used Samsung. I tried other product names and I don't like there products. I went back to Samsung products and never left for over 25 years . Very easy , l9ng products that I enjoyed for years and many more to come . Excellent service and products.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 9, 2026
Reviewer name: Nuel
5 out of 5 stars
5 out of 5 stars review

Amazing features with perfect durability!!.bravo

yeah this is very good survey anyway I've been in front of Samsung over a long time the picture about what I enjoyed the picture quality 2023 when I came to Canada I thought I went security passionate about Samsung so since I bought it for over a year now giving me any sort of problem enjoying it the picture qualities are perfect my children uses to to watch games you know so it does not give me so it's a good quality which I recommend daughters to subscribe to yeah if I have time more I'll buy more products of Samsung

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 9, 2026
Reviewer name: Deep3061
5 out of 5 stars
5 out of 5 stars review

Great Picture Quality

Excellent picture quality with sharp 4K resolution and vibrant colors. Easy to set up and use, and the smart features work smoothly. Very happy with this TV.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 8, 2026
Reviewer name: Inkbytez
5 out of 5 stars
5 out of 5 stars review

Web apps

I have had this tv for a while now and i am still impressed with it. Easy use of web apps, connect to everything simple. I have bought a 2nd one since.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Jun 10, 2026
Reviewer name: NinjaStarChild
5 out of 5 stars
5 out of 5 stars review

All in One! Incredibly easy if tech-illiterate

[This review was collected as part of a promotion.] The Samsung 50" Crystal UHD 4K TV (UN50TU7000F) is an entry-level television that balances a highly affordable price with decent contrast and solid color reproduction. It is best suited for dark or dim environments but falls short in bright rooms, for wide viewing angles, and for hardcore gaming. Has access to TONS of streaming apps and others for a variety of different interests. The aesthetics and ambient background light are great for an eclectic experience watching different shows, series, and movies that allows you to set the mood for your viewing experience. Comes with a wide variety od resolution features and with settings to set security passwords, logins and codes to keep your private information safe.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 18, 2026
Reviewer name: Kimmie
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] UN70TU70OOBXZA is actually my model, but it wasn't an option. I have no complaints. I love my TV!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 4, 2026
Reviewer name: Butt
4 out of 5 stars
4 out of 5 stars review

SOLID TV. GREAT VALUE.

[This review was collected as part of a promotion.] Rating: ⭐⭐⭐⭐☆ (4/5) Title: Solid, reliable budget 4K TV that holds up over time I've owned this Samsung 58" TU7000 for a while now, and it has proven to be an exceptional value for the price. What stands out most is its long-term durability—there has been zero noticeable degradation in picture quality or general performance over time. The menu interface remains surprisingly responsive. Unlike many entry-level smart TVs that become slow and laggy after a few system updates, this one stays quick and easy to navigate. The software ecosystem keeps up well with new app plugins, and Bluetooth connectivity works smoothly for wireless headphones or sound accessories without dropouts. Audio quality is another strong point. Built-in TV speakers are usually an afterthought, but the sound on this model is clear, well-balanced, and strong enough that you don't feel immediately forced to add a soundbar. While it naturally lacks the peak brightness and premium features of higher-end QLED or OLED panels, it nails all the core fundamentals. For a reliable, hassle-free everyday display that doesn't feel dated, it earns a very solid four stars.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 7, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lack of plugs.

TV picture quality is great. was surprised that the TV only had two USB ports and no AV plugs. I did not find any of this information on the web site. Would be good to have when ordering.

Helpful?6KHJPPFCOCQU13901857028
Sep 1, 2026
Reviewer name: Blake
1 out of 5 stars
1 out of 5 stars review

Failure within a few years

I've had this Samsung TU7000 for a few years and it has turned into a complete headache. The TV now constantly turns itself on and off and gets stuck cycling through the Movie Hub screen. I've tried power cycling it, removing the remote batteries, disconnecting every HDMI device, and troubleshooting everything I can, but nothing fixes it. For a Samsung TV to have this kind of major issue after only a few years is extremely disappointing. At this point it appears to be an internal hardware problem and the warranty is long gone, so repairing it may not even be worth the cost. I expected much better reliability from Samsung. I would not buy this model again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 31, 2020
Reviewer name: HB00
1 out of 5 stars
1 out of 5 stars review

Save you time and money.

SAVE YOUR TIME AND MONEY! 3rd time writing this bad review the other two were taken down. Bought this less then two months ago and now it won't turn on. It hardly worked with Alexa and Apple AirPlay. It would only bring up a blank screen when I tried to use them. Picture was decent when it worked. It comes preloaded with a cluster of just junk apps that you will never use. Not worth your hassle or time.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

HB00: Thank you for purchasing the Samsung TU7000 TV. I am very sorry that you are experiencing issues turning your TV on. You may want to try the following troubleshooting steps: (1) Make sure that the AC power cord is securely plugged in to the TV and the wall outlet. (2) Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red. If it is off, the TV either does not have power, or it is on and the screen is black. If it is blinking, your TV may need service. (3) Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. (4) If the TV turns on, your issue may be with the remote control If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions