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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1-10 of 10,259 reviews
Sep 9, 2026
Reviewer name: Nuel
5 out of 5 stars
5 out of 5 stars review

Amazing features with perfect durability!!.bravo

yeah this is very good survey anyway I've been in front of Samsung over a long time the picture about what I enjoyed the picture quality 2023 when I came to Canada I thought I went security passionate about Samsung so since I bought it for over a year now giving me any sort of problem enjoying it the picture qualities are perfect my children uses to to watch games you know so it does not give me so it's a good quality which I recommend daughters to subscribe to yeah if I have time more I'll buy more products of Samsung

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 8, 2026
Reviewer name: Radiantcat
5 out of 5 stars
5 out of 5 stars review

Great features

I also used Samsung. I tried other product names and I don't like there products. I went back to Samsung products and never left for over 25 years . Very easy , l9ng products that I enjoyed for years and many more to come . Excellent service and products.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 9, 2026
Reviewer name: Deep3061
5 out of 5 stars
5 out of 5 stars review

Great Picture Quality

Excellent picture quality with sharp 4K resolution and vibrant colors. Easy to set up and use, and the smart features work smoothly. Very happy with this TV.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 8, 2026
Reviewer name: Inkbytez
5 out of 5 stars
5 out of 5 stars review

Web apps

I have had this tv for a while now and i am still impressed with it. Easy use of web apps, connect to everything simple. I have bought a 2nd one since.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Aug 4, 2026
Reviewer name: Butt
4 out of 5 stars
4 out of 5 stars review

SOLID TV. GREAT VALUE.

[This review was collected as part of a promotion.] Rating: ⭐⭐⭐⭐☆ (4/5) Title: Solid, reliable budget 4K TV that holds up over time I've owned this Samsung 58" TU7000 for a while now, and it has proven to be an exceptional value for the price. What stands out most is its long-term durability—there has been zero noticeable degradation in picture quality or general performance over time. The menu interface remains surprisingly responsive. Unlike many entry-level smart TVs that become slow and laggy after a few system updates, this one stays quick and easy to navigate. The software ecosystem keeps up well with new app plugins, and Bluetooth connectivity works smoothly for wireless headphones or sound accessories without dropouts. Audio quality is another strong point. Built-in TV speakers are usually an afterthought, but the sound on this model is clear, well-balanced, and strong enough that you don't feel immediately forced to add a soundbar. While it naturally lacks the peak brightness and premium features of higher-end QLED or OLED panels, it nails all the core fundamentals. For a reliable, hassle-free everyday display that doesn't feel dated, it earns a very solid four stars.

Review from Samsung US
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Aug 7, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lack of plugs.

TV picture quality is great. was surprised that the TV only had two USB ports and no AV plugs. I did not find any of this information on the web site. Would be good to have when ordering.

Helpful?6KHJPPFCOCQU13901857028
Apr 29, 2023
Reviewer name: Baffled
3 out of 5 stars
3 out of 5 stars review

Why must it have 2 legs?

Great TV, but why do all tvs now have 2 legs that are very far apart from each other? We do not have room for a bigger piece of furniture. The TV is less than an inch wider than our old one, but needs a TV stand 4 inches wider, since it changed from a central base to two legs. Is it for increased stability? If it is, Samsung, and all other companies, for that matter, did not think through all the angles. SOME PEOPLE DON'T HAVE INFINITE SPACE! if we get a bigger TV stand, we can't enter the kitchen without going outside. Please stop requiring bigger furniture to fit the same size tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 1, 2026
Reviewer name: Blake
1 out of 5 stars
1 out of 5 stars review

Failure within a few years

I've had this Samsung TU7000 for a few years and it has turned into a complete headache. The TV now constantly turns itself on and off and gets stuck cycling through the Movie Hub screen. I've tried power cycling it, removing the remote batteries, disconnecting every HDMI device, and troubleshooting everything I can, but nothing fixes it. For a Samsung TV to have this kind of major issue after only a few years is extremely disappointing. At this point it appears to be an internal hardware problem and the warranty is long gone, so repairing it may not even be worth the cost. I expected much better reliability from Samsung. I would not buy this model again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 27, 2023
Reviewer name: Johnson
1 out of 5 stars
1 out of 5 stars review

Poor performance. Would not recommend Samsung

I bought this tv less than 3 years ago and it already having issues powering on. Sometimes it takes 5-30 minutes to turn on. Once it is on it works fine, but very disappointed that this model isn't working properly. Contacted Samsung support via email with no response. Called the Samsung support # and the representative walked me through some troubleshooting, but couldn't fix the issue. Now I'm stuck with a 58” tv that won't turn on when I want it to. They suggested I call for repair service, which would cost as much as I paid for the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2020
Reviewer name: Eric
1 out of 5 stars
1 out of 5 stars review

Blurry screen - Returned

the screen was always blurry and the tv never connected to the app they make you download. i returned it, along with the samsung soundbar i got as a bundle because the soundbar was always noticeably behind the picture. ended by sony products that i am very happy with.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Eric: Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions