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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 981-990 of 10,259 reviews
Sep 15, 2020
Reviewer name: Star
4 out of 5 stars
4 out of 5 stars review

Great pic quality.Apps sometimes do not function

[This review was collected as part of a promotion.] Great picture quality for its current price, and the built-in apps such as Netflix, Amazon Prime, Disney Plus and even Samsung's own line-up of channels help in setting up your viewing entertainment without the need of an external device. The only negative side to that is that the apps sometimes do not open up . You either disconnect the tv for a few minutes and turn it back on and try to open the app or you have to call a samsung representative to fix the problem for you, which is kind of kool because i would of been really upset to return this tv the same say i purchased it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 10, 2021
Reviewer name: PattyB
2 out of 5 stars
2 out of 5 stars review

Difficult setup-not easy

after a couple days of trying to get past error message, googling, how to fix, etc. finally working. then you have to add apps, login etc. what i do not like at all is the row of apps at the bottom of the screen. you/i can't tell which one i am on and everytime you turn tv on it doesn't go back to what i was watching/app before. then i have to search for hulu all over again. getting use to it now, but not an easy tv for a non-electronics person.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Reviewer name: Blake
5 out of 5 stars
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] This TV has met all expectations. The picture quality is above par to comparable models Well the things I like is a functionality of the smart features, they are user-friendly, easy to use, very intuitive, and provide a lot of functionality. The TV itself sits on a very sturdy base I am never really concerned with it potentially falling over or anything like that. The remote control is is exactly what I need. All in all this is a great TV for the price!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
Reviewer name: ChristianUser
4 out of 5 stars
4 out of 5 stars review

Really like this TV, fantastic for my bedroom

[This review was collected as part of a promotion.] For various reasons I had to purchase a new TV for my bedroom. I was not looking at spending a lot of money and did not want one much larger than this one. It has an amazing picture. By far the best picture I have had so far in my life (I have not owned some of the most expensive TVs on the market and had a budget). I would highly recommend this TV for the average user. I have an inexpensive sound bar and it is connected to the optical output of the TV. The sound comes through very nicely. The only reason I did not give it 5 stars is because the Samsung menu navigation seems to be slow. Granted I have it over wireless rather than wired. But my roku over the wireless was faster and more responsive. Other than that I really like this TV and am very satisfied with the experience. I am not a big channel surfer, but do like a more 'peppy' menu.

Review from Samsung US
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Apr 23, 2021
Reviewer name: SonnySmiley
5 out of 5 stars
5 out of 5 stars review

Super easy setup.

[This review was collected as part of a promotion.] I use my Samsung 70" TV for watching movies and general TV. At first the small print was a little fuzzy with the coax cable so I plugged in my HDMI cable and right away the TV switched to "New Device Detected " and took me through a very simple and easy setup process. I liked that a lot. Now everything is crystal clear down to the finest detail. Thanks Samsung, finally a "Smart TV" that's actually smart.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 29, 2022
Reviewer name: koolkat
5 out of 5 stars
5 out of 5 stars review

Easy Setup and Great Features

[This review was collected as part of a promotion.] This device was super easy to set up. The onscreen instructions made the setup a breeze and connecting my cable box was super easy. I love being able to switch between watching something on cable and watching something on a streaming service with ease. I no longer have to pull out my computer or phone if I want to watch someone on a streaming service.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Ladyc1
5 out of 5 stars
5 out of 5 stars review

Best tv brand

[This review was collected as part of a promotion.] This is my second Samsung tv and I'm just overall impressed with these tvs. I love the free Samsung tv plus feature with tons of great shows and movies. The smart things app is amazing too! I can control the tv from another room and even allows me to monitor what my kid is watching, the volume, and if I misplace my remote I can just pull up the app and use that as a remote. What really draws me in is the picture quality and how lightweight the tvs are; not bulky and obnoxious looking.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Leo000
4 out of 5 stars
4 out of 5 stars review

Great tv for the value

[This review was collected as part of a promotion.] I got this TV two years ago and I love it. I use it as my main TV at home for watching Movies and gaming. The image quality is very good but not as crisp as other models also the original sound speakers are pretty fair. Again for the price it's a really good TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Nycha
3 out of 5 stars
3 out of 5 stars review

Reasonable TV for the Price

[This review was collected as part of a promotion.] The single biggest issue is that when the picture is dark as is the case with some movies, it is exceedingly difficult to see the picture. The second quibble is that the remote lacks advance 30 seconds and repeat 10 seconds options. The buttons are also exceedingly small. Nonetheless, for a very low cost option, this unit serves me well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Nycha: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 17, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great value

bought this 58" on a whim as it was open box and it was incredibly cheap so all it had was the power cord and no remote nor instructions. got it home and set it up very easily and was pleased to find out the remote from my previous samsung tv worked perfectly with it so i did not have to buy a universal remote. the size is perfect for my apartment and i would say the pic quality and sound is above par. all in all a great buy.

Review from Samsung US
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