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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jun 27, 2020
Anthony
1 out of 5 stars review

It's big, it's cheap, but it's flaky

[This review was collected as part of a promotion.] pros: big & cheap - good value for size. one of only a few displays available @ 58". cons: flaky ui / interface with lagging and freezing. very picky hdmi connections, especially when using arc audio return channel. image is bright and 'crisp', but suffers from video 'noise' unless nr is turned on, which softens everything up. judder reduction feature caused 'soap opera effect' while turning it off gives a very poor viewing experience, especially for sports.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Anthony: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is lagging & freezing periodically. Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You can try the following steps to eliminate the soap opera effect. Navigate to Settings > Picture > Expert Settings Navigate to and Select Picture Clarity Settings The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom. If you select Custom, three additional options are available for further customization to your viewing preference. -Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. -Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. -LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 21, 2021
mamainky
2 out of 5 stars review

Frustating TV experience

the pros: the picture is clear, sound is nice. i like the samsung tv feature. the cons: the remote either disconnects from the tv or the tv freezes in certain apps. it is extremely frustrating. multiple times a week, we have to unplug the tv, remove the batteries from the remote, repair the remote or simply just choose not to watch tv until it become responsive again. there is never a surefire fix - the tv just stops working. you can power it on and off and that's it. also, a minor complaint, the remote isn't backlit, so you can't easily use it in the dark. i wouldn't recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Jenx
4 out of 5 stars review

The Picture is Great!

[This review was collected as part of a promotion.] This tv has great built in features, sturdy legs, and the quality of the picture is outstanding. The one thing I would ask for is to be able to lighten the darker pictures on bright days. Overall, an excellent buy!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
theoldman
5 out of 5 stars review

i really like how clear and sharp the picture is,

[This review was collected as part of a promotion.] I really didnt get into what I can do with tv, but from the directions, I think It will be a while till I get that far, but I am surely going to try. Just what Im doing now with the streaming and the live tv, Its really great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 4, 2022
ImGeneralMe
5 out of 5 stars review

Great TV, Great Value, and Great Quality

[This review was collected as part of a promotion.] I recently purchased this to replace my old tv, and it was incredibly easy to mount! The thin bezels on every side makes it look almost like a window, beautiful on my wall, and unlike most smart tv's, it's incredibly responsive to inputs, and it offers a beautiful UI. The picture quality is the best I've ever seen before on a tv that isn't absurdly expensive! Everything feels so smooth, and in a few years I'll gladly upgrade to another Samsung TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 27, 2020
Donny
5 out of 5 stars review

Great for everything I use

[This review was collected as part of a promotion.] The tv works really well with all my gaming consoles and has youtube and Netflix pre-installed so literally everything I would use my old tv for is in this one without using a firestick or a Roku or some other external device. Overall 15 out of 10 love it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Duvalwar
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Bought this about 4 months ago and have loved it. Originally was looking for a larger one but due to the size of the living room it went in I decided to try the 55”. Was worried I wouldn't like the size and picture, but have been really happy with my choice! Picture is great, color is amazing, I love the features and how well it integrates with my smart home features. Really happy overall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
SAMSUNGWORLD1
5 out of 5 stars review

VIEWING AT ITS BEST

[This review was collected as part of a promotion.] It doesn't natter if it is streaming, Gamong watching sports, outdoors, or if I have my computer linked. This is one of the most amazing pictures I have ever had the pleasure of owning. Paired with the right surround system, You will have your very own movie theater right in your loving room

Review from Samsung US
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Apr 14, 2021
Sinbad314
5 out of 5 stars review

A much welcomed upgrade

[This review was collected as part of a promotion.] I bought this TV in order to upgrade to 4k from and old 50in samsung 1080p LCD. I've had the TV for a few months already and I'm super happy I decided to make the purchase. The picture is leaps and bounds above the old television and the apps are pretty convenient. I primarily tend to play video games and use the apps through an Xbox however

Review from Samsung US
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Oct 22, 2020
Rivergirl
5 out of 5 stars review

The picture and sound are great

[This review was collected as part of a promotion.] I love the way the picture looks as well as the sound. I also great that there's an app you can control your tv from. Makes it great when your kids are watching tv, you can monitor or turn it off when it's time to go to bed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028