Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 961-970 of 10,259 reviews
Feb 4, 2022
Reviewer name: Ismor
2 out of 5 stars
2 out of 5 stars review

TV is good for bright scenes, not for dark scenes

This TV looks nice in bright scenes, and in a lighted room. But, it has large withish areas/patches close to all four corners, that blur such sections of the TV, when playing dark scenes, or without illumination in the room. As we installed it in the basement, in a room without windows, the foggy sections are quite visible, and really annoying. We had already discarded the packaging, by the time we tried the TV, and I'm not sure how to return it, to be exchanged. I purchased another Samsung 75" TV (The Frame), within the same month of December 2021, and loved it! We expected a similar experience with this less expensive TV. Unfortunately, we got a defective product.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Ismor, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Sep 17, 2020
Reviewer name: Shirl
5 out of 5 stars
5 out of 5 stars review

Best TV Ever

[This review was collected as part of a promotion.] I have enjoyed this TV since the moment I plugged it in... The Samsung TV Plus... is truly a Plus... the app paid for the TV itself. And its ease of use remote... YAY Samsung, Keep up the Great Work that you do. Again Thanks for a Great TV !!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Samsungfanatic29
5 out of 5 stars
5 out of 5 stars review

This product is the best

[This review was collected as part of a promotion.] I will never own another tv brand in my life. I love the simplicity of this television and that I can control it from my phone! The sound and picture are more than amazing . I don't know why I haven't ever thought of a Samsung smart tv before. But I would definitely recommend to my friends and family!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Reviewer name: Abnerc7
5 out of 5 stars
5 out of 5 stars review

The best tv in his category

[This review was collected as part of a promotion.] The best experience ever I didnt have full confidence when I bought the TV but once I turn it on it was amazing the tv has some of the best graphics on his category the color is perfect and the clarity of the image are stunning and the sound quasi perfect

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 18, 2021
Reviewer name: Daviscrew
5 out of 5 stars
5 out of 5 stars review

Fast instillation simple instructions

[This review was collected as part of a promotion.] We use our tv for streaming gaming and music currently we he have a ps4 hooked up and it's the best tv we have ever had because of the sound picture clarity and user friendly remote we would highly recommend 10 out of 10

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 5, 2023
Reviewer name: Prissy
4 out of 5 stars
4 out of 5 stars review

I've purchased cheaper brand smart TVs like the Hisense Roku for example and it has all the apps available to download , I was surprised that Samsung doesn't have all apps , so therefore I had to spend extra money to purchase a firestick so that I can get the apps I need , other than that the tv is great I would recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 8, 2022
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Love the picture and size

i bought this tv as a replacement for a vizio 58 inch. it's mounted on the wall and i love the picture, sound, and samsung app channels. it was easy to program and link with the cable box. it does require the hmdi cable box. i feel like i'm at the movies!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2021
Reviewer name: FreddylovesSamtothasung
5 out of 5 stars
5 out of 5 stars review

My Ole Resolution

[This review was collected as part of a promotion.] I would use this tv as the latest gaming station. So I can feel one with my friend, the tv of course. Maybe watch the most Kickin, Rippin, Poppen, Lockin me into. To the most brilliant. View of the 21 century movie experience. Or just maybe lay back. With my trusty device. Turn on the smartview feature. Maybe get alittle bit spontaneously and launched into my phones world. This tv would hold me in the morning, noon, an night. Until then I'm just a dreamer. Yes I should dream hard for the tv of my dreams!! Samsung Crystal Ultra HD. The Difference Is Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Wilsie
5 out of 5 stars
5 out of 5 stars review

I love my Samsung 58” TV

[This review was collected as part of a promotion.] I had a little trouble setting it up because my other TV was very old. As soon as it was working I was amazed at the great picture and vibrant color. I looks at several models before making a decision and I made the right one. I love it!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 2, 2021
Reviewer name: Ross
3 out of 5 stars
3 out of 5 stars review

Fine TV, Lousy Remote

tv has met expectation aside form the occasional network communication issue a poorly designed remote. every one has different preferences but it feels like this remote was designed to put the least used buttons at your fingertips and the most used out of the way. often need to turn on the light to use. antithesis of intuitive...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Ross: Thank you for your feedback regarding the TU7000 Standard remote. We appreciate you sharing your experience with using it and will share your thoughts with our design teams. A firmware update is available which may help improve your network connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions