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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 921-930 of 10,251 reviews
Sep 18, 2020
CDKros
5 out of 5 stars review

Great Connectivity and Picture Clarity

[This review was collected as part of a promotion.] We have owned this Samsung 58 inch TV for 6 months. The product was easy to setup. We had two problems at first, 1. There were thin blue horizontal lines on the picture which did not obstruct viewing from across the room, but were clearly visible up close. 2. Our Sound was out of sync. Both problems were resolved by great tech support. The first problem was resolved with a new screen and the second was a minor setting adjustment. So far we are very pleased with the TV. My only advise is to go large regarding screen size. Very appropriate for our family room...but sometimes I wish I had gone with a 65 inch. On the whole, I am very pleased with this purchase. This is our second samsung product. The first one went to another room in the house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Rivka39
5 out of 5 stars review

Great TV for the price.

[This review was collected as part of a promotion.] Always gone with Samsungs and had good experiences. They last a long time and have never had any issue with them. This TV is no exception - easy to set up, great picture, good sound quality, and nice features. The included apps work very well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Nycha
3 out of 5 stars review

Reasonable TV for the Price

[This review was collected as part of a promotion.] The single biggest issue is that when the picture is dark as is the case with some movies, it is exceedingly difficult to see the picture. The second quibble is that the remote lacks advance 30 seconds and repeat 10 seconds options. The buttons are also exceedingly small. Nonetheless, for a very low cost option, this unit serves me well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Nycha: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Madison23
4 out of 5 stars review

Great Picture Quality!

[This review was collected as part of a promotion.] This TV works great, love the picture quality and sound! Only issues were that the feet didn't quite fit on my furniture so I had to buy a mount. Also it came with an older style remote so I got a different one. Overall a great buy! Would recommend to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
PghSamsung7000
4 out of 5 stars review

Great Quality, Price

[This review was collected as part of a promotion.] There really aren't any surprises with this product. It fits the bill as one of the best in its class. I am pleasantly surprised with the volume on this, as well as the easy setup. One thing that bothered me at the outset was that the default setting was the soap opera mode (very slow, YouTube style video). It took some digging to learn how to change it to the Filmmaker mode. Otherwise, no complaints.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Platinumpluss1
4 out of 5 stars review

65 inch samsung 4k tv

[This review was collected as part of a promotion.] My television has a very clear and crisp screen. The only complaint that I have is that every now and then the sound goes off. You can turn the volume up but it doesn't come back on until you turn the set off and turn it back on.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 11, 2022
Michael
2 out of 5 stars review

Nice but light bleeding on bottom blacks.

we moved into a new place back in may and after watching the tv at night i noticed a light coming through the bottom. only can tell when the bottom color is black or very dark. then it somehow seemed to get worse over the past 2 months. in the picture you can see how light seems to be bleeding through at the bottom where the color is true black. besides this the tv is nice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Michael, Thank you for your feedback and review of the Samsung TU7000 TV regarding light coming through the bottom of your screen. Samsung prides itself on quality, and we are here to help. Please the following troubleshooting steps: 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the issues are appearing during the Picture Test. Look for bleeding on the screen during the Picture Test. If there is not any, this means your TV is working fine. To identify and fix the issue, try replacing the external device's cable that is showing bleeding. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if bleeding appears during the Picture Test. Please visit our Support Center to request service if you see bleeding during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please know we are here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 26, 2022
naggi365
4 out of 5 stars review

Nice Upgrade

[This review was collected as part of a promotion.] I just needed a bigger TV, my boyfriend got one and had a good experience so I ordered one. Nice image quality. Volume is alright, it's good but some apps need the volume up higher. Remote functionality is slow and laggy at first but has gotten better after a few months (installation guys said it should be a few days or a week or so). Would get five stars if phone remote app was more functional, if the navigation was not laggy at all, and if volume was more consistent. Still 4 stars because it's a pretty good tv, probably the 1st or 2nd best ive owned out of 5 or 6 at this point.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 23, 2021
Arthur
5 out of 5 stars review

Good value

easy to set up and use couple of minor nits. buttons on remote too small, will upgrade remote. 2nd is if in an app watching show and i pause and turn off tv and turn it back on later it doesn't remember where i was, have to start over. glad this is the worse of my concerns highly recommend, beautiful picture and sound. bought a sound bar and don't need it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
AudioGuy50
5 out of 5 stars review

Excellent Picture

[This review was collected as part of a promotion.] Out of all of the different TVs I've owned, Samsung has always had the best picture quality and been the most reliable. When I saw that my local Best Buy had a sale on this 50”, I jumped on it and have not been let down. The picture quality, sound and features are excellent. Set up was easy and for my needs, there are enough input options. I was so eager to get this TV that I didn't mind having to install a shelf in my older entertainment center to accommodate the larger size screen.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028