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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 911-920 of 10,251 reviews
Jul 27, 2022
worksux
2 out of 5 stars review

Wouldn't recommend it to anyone

[This review was collected as part of a promotion.] Unit has volume issues. About once a month the volume shuts off. Hopefully it's ok now after calling Samsung tech. Had them shut off the Anynet feature. Read on line that it's a problem for a lot of Samsung units.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 19, 2021
Laura T
3 out of 5 stars review

Overall it is a good buy

i purchased this tv about a month ago after my tv (also a samsung) died. i selected this model as the picture is crisp and vibrant. the reason i rated only 3 stars is because there is s few glitches. the first one is a frozen screen. i have to back out entirely and reselect the movie or show i was watching. the second glitch happens when i rewind. if i need to rewind close to the beginning of a show or movie, it stops rewinding and starts a different show or movie from the next suggested one. i also wish that the remote was backlit. if i watch in bed with my lights out, i have trouble seeing the keys resulting in numerous oops moments. aside from the lighted remote suggestion, i hope that the software glitches are worked out soon. if not i may need to return this one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Laura T: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate your feedback regarding the design of the remote, and will share this with our internal design teams. I am sorry to hear that you are experiencing issues with your TV glitching. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. I hope this helps. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Ilovetech
5 out of 5 stars review

Best TV I've had the privilege of owning

[This review was collected as part of a promotion.] I got my Samsung TV about 3 months ago and I have nothing but praise. The design is simplistic and elegant and really brings a luxurious feeling to my room. I love how quick and responsive the menus are. Another thing I love about this TV compared to other TVs is how it doesn't heat up my room. Oddly enough, my favorite feature of the TV is the fade to black screen that happens every time I turn off the TV. I know it sounds weird to state that's my favorite feature but it's a nice touch that Samsung didn't have to add but decided to anyway and it leaves me feeling happy with my purchase every time I use it. I give the Samsung TU7000 Crystal UHD 4K Smart TV 10/10 and and I'm very happy with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 9, 2020
jpshu76
5 out of 5 stars review

Love the tv

[This review was collected as part of a promotion.] I had the opportunity to watch my sister's Samsung TV and I have to say that the quality and the sound are just great. The smart apps are great and the ability to tune in to different apps are equally important to access. The pictures we looked at from mirroring off her pad to the TV worked great and the ability to switch from Netflix to Amazon Prime shows was easy.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
PghSamsung7000
4 out of 5 stars review

Great Quality, Price

[This review was collected as part of a promotion.] There really aren't any surprises with this product. It fits the bill as one of the best in its class. I am pleasantly surprised with the volume on this, as well as the easy setup. One thing that bothered me at the outset was that the default setting was the soap opera mode (very slow, YouTube style video). It took some digging to learn how to change it to the Filmmaker mode. Otherwise, no complaints.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
LoyalCB
5 out of 5 stars review

Loyal Samsung Customer

[This review was collected as part of a promotion.] Stream live tv and movies. Have purchased numerous Samsung tv's over the past 20 or more years. They all have had great pictures and offered many years of service. For a television Samsung cannot be beat.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 4, 2021
MKDZ
2 out of 5 stars review

Beyond slow

one star for the panel/build quality, one for the price. as for the rest, i wish i could give it negative marks. the tv has the slowest menu navigation i've seen in a long time, perhaps ever. it is so slow when you shut the tv off the audio will go on for several seconds. browsing menus means lags, overshoots, accidental app loading, etc. there is always this wait for tv to register a command and do something. it's truly a miserable experience. apps like twitch tv etc. are not available. in return, tv comes with a ton of sponsored/preinstalled tv, etc. junk. program is always on when you turn on tv, no option to browse in peace. who is this tv for? people who don't mind slow and buggy menus have cheaper chinese brands to chose from. this product is the worst of the both worlds.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 11, 2022
Michael
2 out of 5 stars review

Nice but light bleeding on bottom blacks.

we moved into a new place back in may and after watching the tv at night i noticed a light coming through the bottom. only can tell when the bottom color is black or very dark. then it somehow seemed to get worse over the past 2 months. in the picture you can see how light seems to be bleeding through at the bottom where the color is true black. besides this the tv is nice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Michael, Thank you for your feedback and review of the Samsung TU7000 TV regarding light coming through the bottom of your screen. Samsung prides itself on quality, and we are here to help. Please the following troubleshooting steps: 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the issues are appearing during the Picture Test. Look for bleeding on the screen during the Picture Test. If there is not any, this means your TV is working fine. To identify and fix the issue, try replacing the external device's cable that is showing bleeding. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if bleeding appears during the Picture Test. Please visit our Support Center to request service if you see bleeding during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please know we are here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 13, 2021
303NATIVE
5 out of 5 stars review

TV Evolution

[This review was collected as part of a promotion.] I use my Samsung Smart TV for streaming everything that is available, which is a lot! The options and available apps to use are remarkable. The Samsung TV Plus channels are great. The picture quality is exactly as advertised. If 30 years ago I was told this is what TV would evolve into I wouldn't have believed that it would happen in my lifetime.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Jonmar
5 out of 5 stars review

Review my tv

[This review was collected as part of a promotion.] The best Tv I've Ever Had... I have owned a few other "smart" TVs prior to this one, and I would consider those to be "dumb" TVs! The clarity and picture on this TV is amazing.... love the sound n for the price i considering a great tv...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028