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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 901-910 of 10,259 reviews
Nov 1, 2020
Reviewer name: Paige
3 out of 5 stars
3 out of 5 stars review

Great image, extremely slow performance

we purchased this model for our living room, its big enough to make a statement but doesn't swallow the attention of the room. packaging was well thought out and made it extremely easy to unpack without worry of damage. easy mobile set up / log in for apps as well. only downside is the performance is very slow. buttons take a long time to respond, sound continues to play after “pause” is pushed. initial loading of apps is slow. we have 2 other smart tvs (not operating at the sane time) that have had no issues with speed. otter than that, great design /price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Paige: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some lag with your unit. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 31, 2022
Reviewer name: KScholz
4 out of 5 stars
4 out of 5 stars review

Big bright Tv

[This review was collected as part of a promotion.] This TV is used in a home theater. It has been used for movies and streaming content as well as Gaming in a PS5. The only thing I would replace this TV for is getting a TV with better contrast and black definition but that's would require a more substantial investment

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 27, 2022
Reviewer name: David M
3 out of 5 stars
3 out of 5 stars review

Good TV but Slow to Respond

I bought the Samsung 50" TU7000 Smart 4K UHD TV two years ago, and I have had no problems with it. However, I do have two criticisms with this model: 1) Not enough HDMI ports; only two available 2) Major complaint is that this TV is sluggish and slow to respond to the remote especially after it is switched on. The TV simply will not respond for seconds. It is as if it was busy doing some background processing. This can be frustrating if you want to check something out quickly, or turn down the volume quickly if it is extremely. You just can't do any of this until after at least a few seconds or more.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi David, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Apr 23, 2021
Reviewer name: Hess
5 out of 5 stars
5 out of 5 stars review

Has nice pictures and nice features

[This review was collected as part of a promotion.] Big screen I like how it integrated with Google home so you can turn the TV off and on with Google and when you turn your game system on it automatically goes to the hdmi screen that the system is on and when you turn your game system off it goes back to what you were watching

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 23, 2022
Reviewer name: SKRichards
4 out of 5 stars
4 out of 5 stars review

Nice

i like this television overall. there is a mechanical quality to the picture, it is hard to describe but it's almost like the people's movements are robotic. i think that is a feature with this definition. i am not a fan of it, but it isn't a big deal.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
Reviewer name: Samsungpraises
5 out of 5 stars
5 out of 5 stars review

This our second samsung tv

[This review was collected as part of a promotion.] This tv is in our bedroom we love the picture it gives us. We stream off the apps the tv has on it. Plus my wife loves Samsung Tv plus there is so much selection. It works great no awkward wires to run and easy to set up. I had the tv up and running in just five minutes. We like the remote button layout also. We've had several Samsung tvs and haven't had a bad experience with them yet. What do they say "don't fix it if it ain't broke" so we'll stay with Samsung thank you.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2020
Reviewer name: MrTmT1
5 out of 5 stars
5 out of 5 stars review

Great Picture and Sound

[This review was collected as part of a promotion.] I am pretty impressed with the 58” Samsung TU7000. It was very easy to set up right out of the box. Being able to hide the cords by running them down the stand really kept the area looking clean and neat. The colors are vibrant and the TV has a very life-like picture quality. The remote is awesome. The layout is easy to use. Having dedicated buttons for Apps like Netflix and Prime make it easy to watch shows. The TV reacts without lag to opening the apps which is very appealing. The TV also has a small bezel allowing more screen for viewing. Enjoying the Samsung TV

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Reviewer name: Dallas
5 out of 5 stars
5 out of 5 stars review

This product has a sharp beautiful picture

[This review was collected as part of a promotion.] I watch network TV Amazon Prime Freevee Acorn. The picture is so clear it's like everything is happening in my living room. When my grandson is here he is mesmerized by the picture because of the large size 65 inch and the quality of the colors.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2020
Reviewer name: Horace
2 out of 5 stars
2 out of 5 stars review

Freezes and Sound goes off

I have this tv over 2 weeks. It first started ok. Now the sound just goes off. You switch to you tube to watch something and then there is no sound. The video also freezes and then play again. There is something wrong with the HDMI port. I have had to shut the tv down and start again. I have the tv on a Rogers Cable box and the tv sometimes doesn't recognize it. Apart from the above the tv shows well. I am planning to return this tv because of the sound issue and the freezing.

Review from Samsung Canada
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Jul 26, 2022
Reviewer name: Moviefanatic
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This model is extremely clear! The graphics have increased vs previous modes. The TV is clearer when the room is dark. When there are reflections of light from light bulbs it affects what you can see on your TV. I love watching Netflix, Hulu, DisneyPlus and Amazon Prime movies/shows. It enhances your experience through any app you use. The only downfall to this TV is that it sometimes disconnects from your WIFI and the only way to get it to work is unplugging your TV for a few seconds and reconnecting. Other than this minor issue this TV is by far the best one I've purchased thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028