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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 801-810 of 10,259 reviews
Sep 14, 2021
Reviewer name: gregg
3 out of 5 stars
3 out of 5 stars review

Wont screen mirror with apple device

bought this tv as a secondary tv as i love my other samsung q90.... the main purpose was to be able to screen mirror with apple product, but it just wont seem to work. maybe after a call with samsung it will be able to, but right now it is just annoying.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2020
Reviewer name: thHLEEzBwD6Ry1E
5 out of 5 stars
5 out of 5 stars review

Like this TV's smart features and picture

[This review was collected as part of a promotion.] I like it's ease of use; Samsung TV Plus has plenty of free channels. Has excellent processing speed to change channels. Has great video-gaming capabilities and I use it also as a monitor for a desktop PC with great results. Great movie setting for darkened room. I like the sound, too.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Allen
5 out of 5 stars
5 out of 5 stars review

Great TV for movies and video games

[This review was collected as part of a promotion.] It's a great TV for when it comes to watching TV in amazing quality, great size for a room of people to watch TV on. It has a great game mode which helps a lot with gaming in general. Good multiplayer split screen size.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 9, 2022
Reviewer name: LadyLuck
4 out of 5 stars
4 out of 5 stars review

Beautiful picture

this tv is great! has a beautiful picture, was easy to hang, and has a usb port built right in allowing us want anything we want. the only reason i have not given it 5 starts is i don't like that you can't remove some of the apps the tv comes with that we don't use. i also was not able to add the starz app so i have to watch from the browser. the browser is hard to navigate with the remote and it's time consuming.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2021
Reviewer name: KoDr3d
5 out of 5 stars
5 out of 5 stars review

This is the best Samsung Smart TV I've owned so

[This review was collected as part of a promotion.] This TV has a superb picture easy-to-use and setup is a breeze. Samsung plus TV with a abundance of free content preloaded. It's super simple to stream or cast. The menu is wonderful and have all of your streaming apps in one place.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Reviewer name: Jboy
5 out of 5 stars
5 out of 5 stars review

55"tu7000 crystal uhd 4k smart TV

[This review was collected as part of a promotion.] I want to start off by saying this TV is incredible I feel like I'm actually part of the cast, it takes me to a whole another level. I'm wondering on how Samsung can get any further on technology when it comes to smart televisions because this one right here just tops the cake. Well worth the investment, all I can say is no regrets and Samsung you are the greatest.cant wait to see what's next. Samsung your the best!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 13, 2022
Reviewer name: Mugsli
5 out of 5 stars
5 out of 5 stars review

TU7000 is a great tv

[This review was collected as part of a promotion.] I purchased this TV to fit into a built in shelving unit, because of its thin frame I was able to fit a larger TV in the same space. Software is updated regularly. Picture quality is great. It works well with the Samsung sound bar. Great TV for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: GroonMoo6
3 out of 5 stars
3 out of 5 stars review

Remote control

[This review was collected as part of a promotion.] Remote control does not change cable channels, does not work on Altice channels, guide option does not work, cannot change channels, volume and mute button does not work. Have to use cable remote to change cable station and sound. Picture is great though on Samsung and Netflix.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

GroonMoo6: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issue with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 12, 2021
Reviewer name: CDavinci
3 out of 5 stars
3 out of 5 stars review

More problematic than smart

bought this tv hoping to have a full solution for all my streaming apps. not the case. apps often display erratic behavior. tv's os is surprisingly slow for a linux platform too. picture quality is good. but needed to buy a roku, essentially rendering this tv as “dumb” and wasting some cash.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

CDavinci: Thank you for choosing this Samsung TU7000 4K Smart TV. I apologize for the issues you are experiencing with your apps. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Reviewer name: MGF12
4 out of 5 stars
4 out of 5 stars review

Incredible picture quality

[This review was collected as part of a promotion.] This TV has an amazing picture with no lag or pixellation. I customized the picture settings and the picture quality is beyond belief.My only problem was that after a neighborhood power outage, I could not get the TV to reconnect to the wi-fi. I reported the issue to Samsung and within a few days a technician came out to replace the network card. Now the signal is perfect.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028