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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 811-820 of 10,251 reviews
Jan 14, 2022
Tiny
5 out of 5 stars review

Verified Purchase

Great TV

Nice TV had a great price really great picture. Just the right size for our living area.

Helpful?6KHJPPFCOCQU13901857028
Jul 11, 2023
ccho
1 out of 5 stars review

Poor quality

The tv broke within the first couple of months of purchasing and the warranty didn't cover it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 27, 2022
Neededanewtv
5 out of 5 stars review

Fantastic picture!

We bought this a month ago and have no problems. Love the built in Netflix and Prime Video options.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Neededanewtv! It always makes us happy to hear feedback like yours.

Jul 17, 2020
PorkandBeans
5 out of 5 stars review

Verified Purchase

Great Value

Excellent TV. Set up was a breeze.

Helpful?6KHJPPFCOCQU13901857028
Jan 7, 2023
Donkey Dink
4 out of 5 stars review

Verified Purchase

Biased opinion

Meh over paid..so spending 2000+ on older model was a kick ij the teeth

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2022
Elizabet
5 out of 5 stars review

Samsung company awesome thank you

its beautiful 🙏 thank you samsung your the best your loyal customer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 11, 2021
Su
5 out of 5 stars review

Verified Purchase

Finally found the tv that is sold out everywhere

Perfect size, definition and colors

Helpful?6KHJPPFCOCQU13901857028
Nov 8, 2022
P Sander
4 out of 5 stars review

Verified Purchase

Good value

Good tv for the money…. Good colours and sound without an external speaker system.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart 4K TV. 

May 7, 2020
Sandy
1 out of 5 stars review

DO NO BUY THIS

Smart Apps freezing problem TV is very slow Volume Issues in some of the smart apps

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Sandy, I am sorry to hear that you are experiencing issue with the Smart TV function of your TU7000 TV. Here is a ink to our troubleshooting guide that may be of help: https://www.samsung.com/us/support/troubleshooting/TSG01205506/ I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. -Samsung Ambassador

Apr 29, 2020
Ibrahim88
1 out of 5 stars review

Terrible

Keeps freezing it's my first time buying a Samsung I'm an Lg guy definitely returning this tomorrow

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Ibrahim88, I am sorry that you are experiencing stalling and freezing with your TU7000 TV. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. -Samsung Ambassador