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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 651-660 of 10,259 reviews
Aug 5, 2022
Reviewer name: KrissyLynn
5 out of 5 stars
5 out of 5 stars review

An excellent TV

[This review was collected as part of a promotion.] Bought this TV to go in my bedroom and the picture is outstanding. Beautiful colors, easy to set up and use. I use the TV for gaming, streaming and music. The sound is amazing. 10/10 would buy again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 15, 2022
Reviewer name: debzski
4 out of 5 stars
4 out of 5 stars review

Our New Living Room TV

[This review was collected as part of a promotion.] This is our living room TV. We watch movies and love the steaming capabilities of the TV. The only downside to this TV is that it only has 2 HDMI ports. Makes it hard to connect stereo, DVD player and any streaming device like Fire TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 19, 2022
Reviewer name: Smiles
3 out of 5 stars
3 out of 5 stars review

Sound goes in and out!!!

i gave this t.v a 3 star rating because i've only had the t.v a little under 2 years and the sound goes in and out. im disappointed because i read the reviews and seen others said the same thing. the picture is great but the sound doesn't last with this brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Smiles: Thank you for purchasing the Samsung TU7000 TV. We appreciate you sharing feedback regarding the sound issues you are experiencing. It could possibly a source issue, but if you are hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay Please know that our 2020 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor

Dec 24, 2021
Reviewer name: David
3 out of 5 stars
3 out of 5 stars review

New TV - Broken feature right out of the box

i purchased this 65" class tu7000 crystal uhd 4k smart tv in november 2021. right out of the box it had a broken hdmi arc port/jack. the tv only comes with two hdmi ports to begin with. so, i was able to hook up cable to hdmi 1 however now i can't use the hdmi arc port for hooking up a sound bar, for example. then, the tv's bluetooth search feature doesn't seem to be working, or isn't compatible, even though the soundbar is also a samsung unit. so, features in addition to the regular tv function - not so good.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi David, We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 17, 2022
Reviewer name: MarineDude
5 out of 5 stars
5 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] We watch the Samsung TV feature every day for news and movies. There is a channel for everyone...great job! The picture clarity is really good for the price. We liked Samsung so much, we ended up buying a flat screen for our travel trailer, as well because of picture quality and weight.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2021
Reviewer name: not happy
2 out of 5 stars
2 out of 5 stars review

picture gave out in 6 months

i bought a tv in november of 2020...it is now july 2021 and i am unable to enjoy my tv...the picture has gone out and has a black screen. unbelievable that already it has quit. i probably wont waste my time or money on buying another one. i'm going on a month now waiting for parts to be delivered and to be repaired.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Mommyo3kids
5 out of 5 stars
5 out of 5 stars review

True Smart Tv

[This review was collected as part of a promotion.] I love that my tv works as my entertainment center of the home. It is a true smart tv, with all the features as explained and even more. I love that I can have all my apps within the tv without having to attach extra devices. I can even search the internet and I certainly love the screen size and the colors are awesome!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: SarahLiz
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The picture is sharp and colors are realistic. There is also a depth to the picture. The sound is excellent. The homepage set I up is clear. I love the Netflix and Amazon buttons on the remote. Also is comes with Samsung tv which has a wide variety of channels. The set up was easy too

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Andrewsnic15
4 out of 5 stars
4 out of 5 stars review

Great Picture Not so great sound

[This review was collected as part of a promotion.] Over all I enjoy Samsung products and have sued them for as far back as I can remember however I must admit with this tv I'm a little let down while the picture is fantastic for the room my tv is in the speakers a bit lack luster and don't provide anywhere near an immersive experience like I was hoping for.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: DMichaelW
5 out of 5 stars
5 out of 5 stars review

We are seniors.

[This review was collected as part of a promotion.] The features are easy to use. Tutorials are simple to follow. We especially enjoy the clarity and crispness of the picture with the great sound. Apps are easily initiated with one touch. Easy setup and go! We are happy with this choice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028