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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 661-670 of 10,259 reviews
Oct 6, 2020
Reviewer name: MakesMyHeartSamSing
5 out of 5 stars
5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] I absolutely love this TV! The sound is great and it connects well to wifi. My biggest critiques are: 1) every now and then the screen will blink, but it is very rare and is fixed after turning the tv off and on again. 2) sometimes the apps won't open, but this is easily fixed by holding the power button until the tv turns on again. Otherwise, I have no complaints about it. The picture is beautiful and I love looking at it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Brand new tv with sound malfunction

[This review was collected as part of a promotion.] Bought a brand new tv, came home set up the entire thing to find out that the sound came with a problem. Need to put the volume more then 50 to hear something. Always had LG and the one time I make the switch this Happens.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi, paulnetojr, Thank you for sharing your experience with low volume on the Samsung TU7000 TV. I understand how frustrating it is when your product is not working as expected. I have a few setting adjustments for you to try that should help resolve your issues. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. For more help, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jan 20, 2021
Reviewer name: Ginevra73
3 out of 5 stars
3 out of 5 stars review

You Can Do Better

i decided to purchase this tv because my sister had an older samsung tv and the picture quality was great. so i had high hopes for this tv and i was hoping to ditch the fire stick with the smart tv features. so i was pretty disappointed with this tv. the picture quality is no better than my old non-4k vizio and the smart tv feature are incredibly glitchy to the point that i have up on it and went back to the fire stick. the apps constantly freeze up and half of the time they won't even launch unless i uninstall and reinstall them. and the 7 year old samsung tv actually has better picture quality. this product was not worth the extra money and i doubt i will buy another samsung again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Ginevra73: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. (1420.0 released on 1/5/21) I hope this helps. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 16, 2022
Reviewer name: Nalia98
5 out of 5 stars
5 out of 5 stars review

Perfect upgrade!

[This review was collected as part of a promotion.] We went from a 50” inch TV to this model and have been pleased! The picture quality is sharp and crisp. I like the different modes for the brightness, as we can adjust them very well for whatever we are watching. The sound is actually really good too; we had considered buying a soundbar for our old TV. With this TV, we don't need one! Very pleased with the performance of this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Lightasafeather
5 out of 5 stars
5 out of 5 stars review

Winner!

[This review was collected as part of a promotion.] Man, this tv is light as a feather. Perfect for mounting ! And only one cable to fish! Apps allow you to get rid of all those cable and streaming boxes. Alexa enabled, and the image quality made this THE best TV purchase I have ever made.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 10, 2020
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Great television at a great price

we were looking at getting a 65" qled or the crystal uhd 4k television and because of the price point we went with the crystal uhd. to be honest, i cannot tell a difference in clarity and color between the two models as the crystal uhd set has just as amazing color and brightness as the more expensive qled. we are extremely happy with our purchase and would recommend this to anyone. the only thing i would change is to place the ethernet port on the side with the hdmi/optical and usb ports and not have the ethernet cable sticking straight out of the back of the television where it hits the wall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 22, 2021
Reviewer name: BTN51
4 out of 5 stars
4 out of 5 stars review

Picture quality

just the right size for a fireplace wall mount, great picture quality, easy to connect wireless and bluetooth internet and devices; but, get an extended warranty - our video board went out after only 6 months, fortunately still under product warranty

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: djnicktune
5 out of 5 stars
5 out of 5 stars review

Absolutely Fantastic!

[This review was collected as part of a promotion.] I was in the market for a new TV for months. I knew I was going to get a Samsung, it was just a matter of price and size. When I saw the 65” model I was sold immediately! Perfect picture, great sound, and looks great in my living room. Great TV that I would 10 out of 10 recommend to anyone!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Gunsmokeman
5 out of 5 stars
5 out of 5 stars review

Crystal is right

[This review was collected as part of a promotion.] Absolutely love the crystal clear picture and the user friendly remote control. Love watching anything aviation related and all kinds of sporting events. This large tv was unbelievably easy to install, push on legs and no tools whatsoever required. I am a huge fan of anything Samsung. I look forward to years of enjoyment from this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2021
Reviewer name: JDB8
5 out of 5 stars
5 out of 5 stars review

picture perfect

[This review was collected as part of a promotion.] Ive been wanting a large TV for some time so when this 82" was on sale I had to jump on it. The picture is great and sometimes it feels like your in the movie, game, or whatever I'm watching. My wife and kids love playing games on it because its so big but I love it for movies and sports. Its everything I could have wanted in a TV. The only complaint I have is how fragile it is. Im scared to even touch it for fear Im going to ruin the pixels, but other than that its perfect! Super happy and would recommend this TV to anyone. Price is great too!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028