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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 641-650 of 10,259 reviews
Apr 16, 2021
Reviewer name: DavesTV
5 out of 5 stars
5 out of 5 stars review

This smart TV is the best TV I ever bought!!!!

[This review was collected as part of a promotion.] I use this TV for YouTube Netflix, Cox cable and HBO there are also internet apps that I use it for. I can hook my Samsung galaxy up to it and my Galaxy 7S tablet does cray stuffs to it as well!!! I am in heaven for real!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: SlowPoke
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The picture on this TV is amazing. Even old movies and TV shows look more realistic. It actually took me a couple of days to get used to how much better older shows looked on it. It also has a lot more features than I had anticipated. My only gripe is that I wish that I would have purchased it a lot earlier.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Diddles
5 out of 5 stars
5 out of 5 stars review

Excellent TV at a excellent price.

[This review was collected as part of a promotion.] I am a fan of Samsung products. I currently own five Samsung televisions, one Samsung stove, and a Samsung washer and dryer. Also, I have a Samsung cell phone. I purchased a television as a replacement for a 32 inch television I had in my computer room. Before making this purchase I did read the reviews and I did look at YouTube videos reviewing the product as well. The set up of the TV was very easy. The picture quality is excellent. I really recommend anybody who's looking for a 4K television to seriously consider the Samsung brand. The sound quality is good. I did add a small sound bar to the television so I can have a more immersive sound. It adds to the experience if you want to watch a movie. It comes loaded with A lot of apps installed. You also have the option of adding apps that you don't see on your home bar. Another thing that I love about the TV is the Internet channels that you can access free of charge. Overall is excellent television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Jorge40
5 out of 5 stars
5 out of 5 stars review

Best Brand/tv

[This review was collected as part of a promotion.] The remote and tv features are easy to understand for people who are not use to smart TVs. The quality of the picture with new gaming systems is Immaculate. Has access to the important apps at the tip of your fingers.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 29, 2020
Reviewer name: PerfectPicture
5 out of 5 stars
5 out of 5 stars review

A Must See TV For All

[This review was collected as part of a promotion.] This TV was the first one I ever owned Smart and 4k, im more depressed that it was stolen than ever in my life because every tv I see now compares not. Wifi direct, instantly connected with my Note 10+ and could us multiple sound/audio devices during Bluetooth connectivity. The most amazing visually and technically to me by far and my friends have other models of Smart 4k Brands.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 23, 2021
Reviewer name: tktktk
4 out of 5 stars
4 out of 5 stars review

Great picture and sound, software not so good

i purchased this samsung 55" because i have the 42" samsung nonsmart tv in my bedroom and had excellent experience. this is my very first smart tv. picture is excellent and sound is impressive. set up was easy through the settings on the tv. tried using the smartthings app on my iphone and it would not work. being my first smart tv, i'm not too impressed with the software. my 42" with amazon firestick takes 2 seconds to load. the 55" takes 15+ seconds to load hulu, netflix and prime tv. sometimes hulu does not load and goes back to previous screen. the only way i have found to fix it, is to turn off tv, unplug the power for 20 seconds then plug back in. the remote doesn't always select what you want. if the software and remote issues could be fixed then i would have given this tv 5 stars.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 3, 2022
Reviewer name: Bootsy
5 out of 5 stars
5 out of 5 stars review

Does so much!

[This review was collected as part of a promotion.] This tv is amazing, even tho it's a couple years old I just bought one and I love it! It's so easy to use and they're are so many options you can choose from. I have other Samsung devices so it's perfect to be able to connect all of them. I liked it so much I purchased two TV's.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: john770
1 out of 5 stars
1 out of 5 stars review

This TV failed after 1year 2 months

[This review was collected as part of a promotion.] We liked and bought Samsung TVs in the past but we are very disappointed in Samsung with the last one we purchased. It failed after 1 year. The main board B94-16105B (versionYE02) failed 2 months after the year warranty. I went to several tv repair shops and searched the internet and no one still has the board and can't get one. They all carry main boards for all other Samsung models except this model (UN58TU700DFXZA). This model must have been a ''lemon'' but Samsung did not notified the public. Please let me know where I can purchase this board. (B94-16105B version YE02) or please give me a contact number as to how to order this board.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Tangtang
4 out of 5 stars
4 out of 5 stars review

Great easy to use TV

[This review was collected as part of a promotion.] We use our TV for leisure and streaming. My mom enjoys watching Youtube. The system makes it easy to navigate to other apps (Netflix, Hulu etc). The only complaints I have are that sometimes when we first turn on the TV, it lags. The remote also has way too many buttons. Other than that, completely satisficed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 19, 2022
Reviewer name: Marsspace
4 out of 5 stars
4 out of 5 stars review

This product's video quality and ui are amazing

[This review was collected as part of a promotion.] The product is nice and I like all its features, but the problem I have been having with it is sometimes when I start it up it starts lagging then freezes for a solid 2-4 minutes, although its not often it is really annoying when it does happen. So, overall I give this product a 4/5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Marsspace, Thank you for your review of the Samsung TU7000 TV. We are happy to hear you are enjoying your new TV. Samsung prides itself on high-quality products and an excellent customer experience. Please know we are here to help you! To help with lagging and freezing, please try the following troubleshooting steps. First, let's ensure your TV is running the latest available software. To do so, head to Settings>Support>Software Update, and then you can easily update from there if needed. Next, You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor