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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,371-4,380 of 10,252 reviews
Sep 15, 2020
Tvlvr9
5 out of 5 stars
5 out of 5 stars review

Good tv with easy setup and nice sound & picture

[This review was collected as part of a promotion.] Very easy to set up the television. have really enjoyed the Samsung TV options that stream. I've been watching way more Bob Ross which has been nice in this pandemic. Good sound quality that does not require an extra soundbar, though it couldn't hurt.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2021
Jared
5 out of 5 stars
5 out of 5 stars review

PICTURE IS FANTASTIC!

[This review was collected as part of a promotion.] WE USE THIS TV FOR STREAMING SERVICES, MOVIES AND OCCASIONAL GAMING AND ARE INCREDIBLY SATISFIED. SEVERAL VISITORS HAVE INQUIRED AS TO THE TYPE OF TELEVISION IT IS BECAUSE "IT ALMOST LOOKS FAKE" AND COMMENTS LIKE THAT. DOCUMENTARIES AND NATURE SHOWS ARE ESPECIALLY POWERFUL ON THIS DISPLAY.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 2, 2021
Tiff
2 out of 5 stars
2 out of 5 stars review

Not very happy

when having such high expectations for samsung i am not very happy with my most recent purchase of my 65” samsung smart tv. every time i turn my tv off for a few hours it kicks my internet connection, i attempt to connect it again & it still does not work forcing me to have to reset network settings completely and making me enter in my long password. this doesnt only happen once it happens every day multiple times a day. becomes very frustrating ive tried every troubleshoot step and nothing seems to resolve the issue. :(

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Tiff, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the Internet connectivity issues you are experiencing with your TV. A firmware update (ver. 1420.0 released 2/19/21) is available which may help improve your connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Feb 26, 2022
Anonymous
4 out of 5 stars
4 out of 5 stars review

Size of the screen

so far the tv is worth the money. im happy with the easy set up and the samsung line-up for free. however it would be great if you provided more stations for your black audience. also the color isn't all that great. i want to see pimples on people faces, yes i expected that clarity but did not get it. in addition, the why would you built such a large tv without high volume. i had to buy a soundbar to get the quality and volume needed to work a good movie. overall, the tv is great for the price and size and i would recommend to a friend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Bamboozler02
5 out of 5 stars
5 out of 5 stars review

It is unbeatable for the price

[This review was collected as part of a promotion.] I got mine for some home use, but mostly college. I love it. It was a nice, cheaper budget TV that has great 4K. The user interface is great. It's easy to navigate and has lots of great features. The remote is also super handy because you can use some of the shortcuts on the remote to navigate to things such as Netflix quick and easy. The quality of the video is great. It also has a great set up system where you can do it from your phone. The smart things connect is also cool, I can use my phone as the remote, and you have the option for it to detect and set up devices you have plugged in and will change the settings to help your connected devices with optimization. Overall it is a great TV and unbeatable for the price and I love it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
DoNotBuyThis1
1 out of 5 stars
1 out of 5 stars review

The screen peels apart for no reason

[This review was collected as part of a promotion.] I purchased this TV for my living room and it was mainly used by my kids on the weekends to watch cartoons. It was turned on for a total of 6 hours a week, if that. I owned the TV for 7 months when I noticed that the clear screen cover over the display was peeling away from the frame. I could gently press around the edge and the screen would stick back in place but would start peeling off again after only 1 to 2 hours. My guess is that Samsung used some cheap adhesive on model to save on manufacturing costs.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

DoNotBuyThis1: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to here from you soon. ~ Samsung Advisor

Sep 16, 2020
Grandmom
5 out of 5 stars
5 out of 5 stars review

Very pleased

[This review was collected as part of a promotion.] I am an eighty two year old woman who found the TV easy in every way to set up. It is light in weight and the instructions it came with are easy to follow. Once connected, it is easy to get every program I want. I couldn't be happier with my choice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 25, 2020
RHGoalie
5 out of 5 stars
5 out of 5 stars review

Fantastic features

[This review was collected as part of a promotion.] Excellent television. I love the size and when I watch a movie it seems like I am right there on the set! Samsung includes its own TV channels for free. Easy to load Apps and include other channels. Very intuitive to figure out how to navigate and select features. Color is great and picture is super-clear! Peripherals are easy to setup and attach. Sound is great and when I run it through my sound system it is greatly enhanced.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 5, 2020
Tbates
5 out of 5 stars
5 out of 5 stars review

Crystal uhd tv

[This review was collected as part of a promotion.] I love the TV I would defnly recommend it to others I love the way it was easy to pull out of the box I love the way it was easy to setup I love how clear the picture is and I love the way it feels like you are there when you are watching it I love all the things that it does. I love the 4k it is amazing it is very clear and bright and it feels like you are at the movie well it is being shot. I don't like how poorly the legs are made they are really weak to be holding up all that weight I dont like how hard it was to download the app to make the TV work. All in all I love this TV and I am happy to have it in my home

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2021
runnerroo08
5 out of 5 stars
5 out of 5 stars review

This television incomparable!

[This review was collected as part of a promotion.] I enjoy watching all my TV shows from sports to reality TV. I love the mirror feature on this device where you can stream what is on your phone to the TV. I like the ability to use my Samsung smartphone as a remote, when I can't find the remote in the house. The quality of picture and visual is better than any other TV I have ever owned. I am very pleased with my television and would continue to purchase this line of product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028