Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forLooks great and is perfect size, BUT...
...i am rather disappointed by the apparent lack of a typical, normal audio out jack (by which i could run sound through my beloved old kenwood rack system — like i *did* with my previous samsung 36-in smarttv... it was an amazing combo.) i guess removing the audio jack is considered to be "progress"? (coz they take up soooo much space? ha!) i suppose maybe i could stream my services through my old ps3, running sound from it to the kenwood, but that kinda defeats the whole "new smart tv" thing... sigh.
Django: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the types of input ports available are important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
This product has great features
[This review was collected as part of a promotion.] I have never had a flat screen TV. I absolutely LOVE this TV. I have it in my bedroom attached to a wall mount . It has great picture quality! Clear and sharp. It's ideal for watching all movies. I love watching U-tube videos and feel I'm right there at the concert. The images look so clear and better than your average TV. Great for watching sports and action movies too. The display shows high color accuracy and such a perfect contrast. The picture is virtually blur-free. I love the bright colors and high contrast. I can see it works well in any room. It's like looking at a full array of deeper dark and richer colors. The images look lifelike. I am very, very happy with this purchase. For a high quality TV this was not only a affordable price that I will probably purchase another smart TV for another room in the future. With the pandemic I have been glued to watching so many movies on Netflex. I highly recommend anyone to purchase any Samsung Smart TV. You won't be disapointed!
This tv has a beautiful picture.
[This review was collected as part of a promotion.] I absolutely have always loved Samsung products because not only are they beautiful they used to last long. Unfortunately, my last few Samsung products have not held up the way i feel they should have considering the price. For example, this TV is less than 3 years old and it makes a horrible noise when it is turned on or off for about 15 minutes.
Hi Hollyolly, Thank you for your review of the Samsung TU7000. We are happy to hear that you are enjoying the picture quality of your unit. Thank you for sharing details of the ticking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use. With this in mind, here are a few quick tips on reducing the expansion that can cause these noises. 1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual. 2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV. 3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises. Please call us if you continue to have issues or have any other questions at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Great tv ...But
this tv is great as far as what im able to view ..graphics and things like that but the tv itself at tikes can just be irritating. i noticed if im gone for too long it will unconnect from the wifi and i have to unplug the tv for it to connect again and i know its not my wifi. its getting to the point where every single time i come home i have to unplug to tv and plug it back in for it to work and im over it , its only been three months that ive had it . ive also noticed the picture is a but grainy at times when i turn it on and so again i have to fo and unplug the tv for a clear picture. my tv is only a couple steps away but for the money my boyfriend paid for this tv we expect it to work properly.
domi: Thank you for purchasing the TU7000 TV. I am sorry to hear that you are experiencing issues with your Wi-Fi connection and occasionally seeing a grainy picture. You may want to go through these steps to check your connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Awesome
I bought this a little over a month ago and haven't been disappointed. I was hesitant thinking that there was no difference between name brands but I'm very happy with Samsung so far. I'm hoping the longevity of the TV also holds up. My only complaint that really isn't an issue are the mounting bolt holes, which are apparently not a universal size. But again not really an issue just inconvenient trying to find the correct size. The built in speaker is on the quiet side but easily solved with a sound bar.
Hi Dubity, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
Best TV Ever
[This review was collected as part of a promotion.] I have enjoyed this TV since the moment I plugged it in... The Samsung TV Plus... is truly a Plus... the app paid for the TV itself. And its ease of use remote... YAY Samsung, Keep up the Great Work that you do. Again Thanks for a Great TV !!!
LOVE MY TV
[This review was collected as part of a promotion.] My Samsung TV is the best gift received unexpectedly. The picture is very clear and "personal". Being a "smart tv", it is easy to program recordings and stream shows. The size is very good, not oversized. I will surely purchase a Samsung upon replacement.
Looks beautiful and has great clarity/picture
[This review was collected as part of a promotion.] Really love our Samsung tv in the master bedroom so getting a 70” for the living room was a no-brainer. Great picture, awesome sound, and easy to use. I just sign in to my Samsung account and it remembers my apps
Audio Guidance works well
I'm a blind user and with my Samsung TV I am now able to use my TV with minimal help due to the Audio Guidance and Alexa. One thing I wish the remote had is a 30 second time jump button rather than needing to locate the screen time jump which takes quite a bit of navigation.
Hi JesseBond29, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung 4K TV!
I love my Samsung TV, so great !
[This review was collected as part of a promotion.] I love that u can download apps and stream things , so much easier !!! Then a roku or any other device . This is my second Samsung TV and I love it more than the first one . Thank you so much , I feel so happy and blessed thanks a bunch