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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,361-4,370 of 10,259 reviews
Oct 6, 2020
Reviewer name: BEOWULF
5 out of 5 stars
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] Theres so much to like about this TV. It has a great picture. Its extremely thin and light. The remote control is very simple and easy to use. The sound quality is amazing. I am extremely pleased with this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: JenuinelyGenuinely
4 out of 5 stars
4 out of 5 stars review

Love the SMART in my TV!

[This review was collected as part of a promotion.] I love our Samsung, however some Apps don't load which results in reinstalling the app or resetting the tv. I would love to switch all of our TVs to Samsung but with inflation and medical circumstances its on hold until our income is steady. I also love the sleek design of the remote control which makes it easy to store away during family time.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Reviewer name: Mistersauga
5 out of 5 stars
5 out of 5 stars review

Great Value, easy Set up

My TV just died one Friday night, it was only 4 years old, so buying that brand again was not an option. Having only one TV and spending so much time at home during the pandemic, replacing it was a priority. I decided on this Samsung due to support for Apps and the Google ecosystem. I am a Samsung phone user and my other device is a Chromebook. TV works great, easy setup with the app, lots of apps for all your services. Hope this one lasts more than 5 years!

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Mistersauga! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Sep 26, 2022
Reviewer name: Angeleyes
5 out of 5 stars
5 out of 5 stars review

Samsung's fantastic product

[This review was collected as part of a promotion.] I spend a lot of time watching TV. I always buy Samsung. It's clarity is so clear and the sound is great even without a sound bar. My opinion, it's the #1 brand for quality, longevity, performance, affordability, and compatibility. I've connected my laptop and my phone to it and it's so easy! Love it. A+!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
Reviewer name: BigRed
5 out of 5 stars
5 out of 5 stars review

Best I ever had

[This review was collected as part of a promotion.] I own an 82in Samsung and it's picture perfect. It's so easy to use that nothing can go wrong. I even use it for gaming and the color is great and vibrant. It's really hard to find anything wrong with my TV. It's a must buy for anyone that's looking for a Samsung TV to own.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
Reviewer name: Htxmemo
5 out of 5 stars
5 out of 5 stars review

My Samsung tv

[This review was collected as part of a promotion.] Well I like that I can go straight to Netflix and u was surprised that when u turned it on it had its own channels without an antenna connected and I also like it's great quality and i love that it fits perfect in my room. It also has Hulu, Apple TV and I like that because I can use those both apps and Disney channel to for my lil sisters and about the channel's that it has of its own I use the music the most and it has YouTube when I just want to see funny videos well hopefully I get to buy another tv that's bigger this year I was thinking qled my older brother had told me is really good but I'll buy it for my living room

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Nope247
1 out of 5 stars
1 out of 5 stars review

Returned with 3 days

[This review was collected as part of a promotion.] This tv had horrible picture quality for regular cable use. No adjustments or changing hdmi cables helped. We returned the TV and went with a less expensive better quality brand. I would not recommend this TV to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Nope247, We appreciate you taking the time to let us know about your experience with Samsung’s TU700D TV. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product teams. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know that we are always here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Oct 26, 2020
Reviewer name: Mike
2 out of 5 stars
2 out of 5 stars review

Decent

the tv is beautiful and the picture quailty is amazing. the operating system is absolute trash. its extremely slow and glitchy. im getting logged out of streaming services and accidentally double clicking things. im also having an issue gaming with this tv because i am locked at 30fps with this so called “game-mode” on. ive tried everything i know to do with no result. tv is only decent.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Mike: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some issues with slowness and glitching. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Reviewer name: Russell90
5 out of 5 stars
5 out of 5 stars review

amazing quality

[This review was collected as part of a promotion.] I love this television. the sound quality really helps you escape . the picture quality alone makes it the best tv I have ever owned. it emmersifies you in the experience and makes you feel like you are really in the shows. with video games you can really enjoy the gaming world . the Samsung plus channels are just a bonus.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: mcmahon80
1 out of 5 stars
1 out of 5 stars review

complete disappointment

[This review was collected as part of a promotion.] since day 1 I have had nothing but issues with this tv. out of the box, I updated firmware. streaming services lock and freeze, tv loses internet connection, and tech support not able to resolve issues. I ended up having to buy a streaming stick to watch live tv since the HULU on the tv can't support the streaming speed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028