Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
Sort by |
Showing 4,351-4,360 of 10,252 reviews
Aug 20, 2020
Jaded
5 out of 5 stars
5 out of 5 stars review

Good and Bad

the tv is great! the picture quality is great, and love not have tons of wires and cords everywhere. the remote sucks! way too sensitive and when i lower the sensitivity it doesn't work at all, also as far as being a "universal remote" it doesn't work for anything except the tv. good luck.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 8, 2020
Lisa
3 out of 5 stars
3 out of 5 stars review

Way too dark. Please fix!

i was excited about this product because of the price, 4k, and smart tv features. the picture is good in light scenes, however the backlighting is terrible in dark scenes. if the scene is dark you can barely make out what's on the screen. frustrating to watch tv and not be able to make out what you're watching because of brightness issues. brightness only goes up to 50. please fix the backlight issue, its 2020, we should be able to see whats on screen. also, the remote is not very user friendly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Mira: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jan 7, 2023
Magnolia
2 out of 5 stars
2 out of 5 stars review

Price was good, but that's all

slow to connect to apps. disconnects from internet for no reason. freezes during streaming. there also seems to be an issue between this model tv and pandora with constant skipping during songs. this issue has been heavily discussed on pandora's forums. all the issues i mentioned could be related to my internet provider, however, i've had no changes with my provider, so i'm not going to blame them. to me, this is solely related to this television. i usually buy sony but was encouraged by a friend to get a samsung. i should have stayed with what i know. i won't buy samsung again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi there, Thank you for sharing details of your experience with the Pandora app. This may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, try running Device Care, which improves your apps performance by freeing up unused cached memory and closing background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 18, 2022
Tomime
4 out of 5 stars
4 out of 5 stars review

Good Budget TV

[This review was collected as part of a promotion.] Use tv for general media consumption. The tv is good for regular use. Note this is not a high end model to expect to get what you paid for, overall performance won't blow you away. Pros +Extensive size options +Easy to set up +Reliable upscaling Cons -Middling performance -Small viewing angles -Limited port selection

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 6, 2022
Gbeem18
5 out of 5 stars
5 out of 5 stars review

Feature rich, fantastic picture, low price

[This review was collected as part of a promotion.] I stream mostly with Chromecast with Google TV and I couldn't be happier. Picture adjustment is very easy. For not being the highest end TV available the brightness without sacrificing is impressive. Highly recommend

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Catetz
5 out of 5 stars
5 out of 5 stars review

Beautiful color and style

[This review was collected as part of a promotion.] My 55" is perfect for my small apartment living room. It has a beautiful picture and sound quality is great. It was easy to set up and it has a user manual on the TV, so no need to store paper manuals. I have 3 Samsung tvs I have always been very please with my purchases. I buy only Samsung in phones, appliances and electronics.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Bnutz24
5 out of 5 stars
5 out of 5 stars review

Almost the perfect set

[This review was collected as part of a promotion.] This tv offers a great picture and awesome sound for a television. The only drawbacks I have found with this set are small and few. The first only 2 hdmi ports so in our modern day cut the cord 3 should be standard. The second is te sleep timer this is a very useful feature but for it to be buried in the settings menu and no remote button, it makes it difficult to use for those drowsy viewers. Out side of that this product delivers above and beyond its price point!!!! Great buy!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 13, 2021
KlynTech
5 out of 5 stars
5 out of 5 stars review

Bluetooth Included

the tu7000 is a great, feature rich tv. i bought this tv because it includes bluetooth. my hearing impairment requires that i use a headset while watching tv. the tu7000 allows the tv speakers and the bluetooth device to work simultaneously. also, the set will automatically connect with the headset if the headset is powered on before you power on the tv . . . nice!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Jordan
5 out of 5 stars
5 out of 5 stars review

Best in quality and price!

[This review was collected as part of a promotion.] Clean picture, price was great, size was perfect, brand and warranty are amazing. When I got home and I boxed my tv I was a bit nervous that it was too much but after set up and how easy it was to operate I knew it was the perfect tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2021
AeroX999
5 out of 5 stars
5 out of 5 stars review

It has great 4K quality

[This review was collected as part of a promotion.] I purchased this TV mainly for my gaming consoles to enjoy the full 4K gaming experience with Game Mode feature and dynamic resolution. I also enjoy watching 4K TV and movies on streaming apps on TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028