Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
Sort by |
Showing 4,291-4,300 of 10,252 reviews
Jan 5, 2022
Bee1979
5 out of 5 stars
5 out of 5 stars review

Highly recommend

my wife got this for me for christmas and this is a great gift to get i highly recommend this product has great picture so clear and the colors are bright its perfect amot better then my 15 year old plasma i bought a samsung sound bar to go with it i am not to impressed with sound bar the sound bar just shuts off for no reason but it has nothing to do with the tv so cant give a negative review on the tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 20, 2021
Mitchell
5 out of 5 stars
5 out of 5 stars review

Great secondary television

[This review was collected as part of a promotion.] I primarily use this television for catching up on current events before bed. I love the slim design and picture quality, it was definitely worth what was paid for it. Samsung TV is an added bonus I didn't know that I needed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Ruffhouse259
5 out of 5 stars
5 out of 5 stars review

Great tv for a great price

[This review was collected as part of a promotion.] I love everything about this tv. The picture and sound quality are great. I use this tv to watch to watch sports and movies. The picture really enhances everything. The sound is great also. The Samsung Home Screen took a little while to get used to, but I actually like it better now than my other tv's.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 2, 2023
Ms B
3 out of 5 stars
3 out of 5 stars review

Screen goes dark

I purchased the TV in 2020. The picture quality was beautiful. The volume could be better. I am writing this review now because the picture quality is horrible. For the last few months the picture goes dark. As of the last week the screen is completely dark.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hello Ms B, Thank you for sharing your review regarding the TU700D Samsung TV. I am sorry that your TV has experienced these issues. So that we can best assist you with step-by-step troubleshooting or warranty assistance, please contact Samsung Customer Service. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Mar 13, 2021
Eric
2 out of 5 stars
2 out of 5 stars review

medocore TV, terrible software & support

this replaced an off brand 4k from 4 years ago. i didn't like that one. i like this one less. the picture is alright, but the sound is tinny. the built in software is terrible. the remote by itself is just fine, but working with the software, no. to add insult, support is absolutely abysmal. to add insult i just have support lie to me for an hour. they will sell your data and tell you they don't.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Eric: Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the sound and software on your TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. I hope this helps. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Specialist

Oct 12, 2022
Ashton
5 out of 5 stars
5 out of 5 stars review

Great Picture . Great for Streaming

[This review was collected as part of a promotion.] I mostly use this TV for streaming with internet connection. If I want to , its nice I can mirror my screen or cast to the TV with my android device. (Apple mirror works on more current models). Games play very well on screen as well. Black since not OLED sometimes see light bleed but it's not too terribly bad. But expected given the technology Picture quality is great for me, vibrant without looking washed out or fake. It's adjustable but I have not needed to play with those settings. One thing I really like is when TV is on and if you have light around you do not see glare on the TV. Sound . I don't really use from the TV. But the Speakers sound decent considering their size. More highs than lows expected but there none the least. I have a hometheatre system connected to the TV for sound using an optical cable to provide the sound. I have not had any direct issues with this. Great TV for medium. To large living room (82 inches) I sit about 12 feet away from the TV and it is just fine. Since it's an 82inch TV I have my set sitting using the included legs. 82inch compatible TV stands are pricey though. You can also mount the TV if you get the appropriate wall mount. Universal remote feature sounded like a good idea however my registry would dissappear or interfere with my receiver operation from time to time so I stopped trying to use the included remote with my other devices. Other than that. The remote is easy to use and navigate apps on the tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
2020Samsung65
4 out of 5 stars
4 out of 5 stars review

Simple TV (You get what you pay for.)

[This review was collected as part of a promotion.] Had to replace my 3DHd TV because it was having power cycling issues and we upgraded from a 60" to a 65" which looks good in my living room... My only complaint is there's not enough inputs or a variety for some of my older devices and the audio output is limited to the infrared port...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 10, 2021
PattyB
2 out of 5 stars
2 out of 5 stars review

Difficult setup-not easy

after a couple days of trying to get past error message, googling, how to fix, etc. finally working. then you have to add apps, login etc. what i do not like at all is the row of apps at the bottom of the screen. you/i can't tell which one i am on and everytime you turn tv on it doesn't go back to what i was watching/app before. then i have to search for hulu all over again. getting use to it now, but not an easy tv for a non-electronics person.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
NancyL
5 out of 5 stars
5 out of 5 stars review

Crystal clear, many features, easy set up!!

[This review was collected as part of a promotion.] We have always had a satellite provider. When we purchased this Samsung TV we realized we could drop the satellite provider because this TV was capable of so much. It has many preloaded apps for streaming. We are in our 60s and we had no trouble setting this up and getting started; just followed the steps provided. We had kids and grandkids giving us suggestions for apps, which was helpful. We thoroughly enjoy the choices we have and the features available. The picture quality is superb, and the sound is great as well. We love the big screen (had a 42 inch before this 65 inch). I would recommend this TV to anyone getting ready to purchase a smart TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Nalia98
5 out of 5 stars
5 out of 5 stars review

Perfect upgrade!

[This review was collected as part of a promotion.] We went from a 50” inch TV to this model and have been pleased! The picture quality is sharp and crisp. I like the different modes for the brightness, as we can adjust them very well for whatever we are watching. The sound is actually really good too; we had considered buying a soundbar for our old TV. With this TV, we don't need one! Very pleased with the performance of this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028