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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,301-4,310 of 10,259 reviews
Aug 23, 2022
Reviewer name: Romario
5 out of 5 stars
5 out of 5 stars review

Awesome Picture Quality

[This review was collected as part of a promotion.] I use this product frequently to play 4K Xbox games and to stream my favorite movies and shows from the embedded apps that come with this TV, such as Netflix, Prime, and Hulu. The picture quality is excellent, and the sound is flawless. As if I own a movie theater.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2022
Reviewer name: TechElite
1 out of 5 stars
1 out of 5 stars review

Stopped working after a few months (on and off)

Purchased in December 2021 and it stopped working April 2022. First ever TV that has ever gone bad on me and it was a Samsung. Very disappointed with this experience and the 3rd party repair company didn't have the best customer service. Wish i purchased Sony instead

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi TechElite, We are sorry to hear that your Samsung TU7000 TV stopped working and that you did not have a great experience with the third-party repair company. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If you wish to share more about your experience with the third-party repair company, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 25, 2022
Reviewer name: Krisymc2000
4 out of 5 stars
4 out of 5 stars review

This was a nice upgrade, but...

[This review was collected as part of a promotion.] My TV that was almost fifteen years old was compatible with Alexa through my Firestick, and I thought this TV would be compatible automatically with Alexa without the Firestick since it is a much newer smart TV. It is almost unnecessary to have the Firestick connected, since this TV includes apps such as Netflix, Hulu, and others that can be downloaded from the app store. However, the app store for this TV does not include the Alexa app that troubleshooting sites have recommended for pairing your Alexa voice control device. The remote does not have a voice control feature either. I wish there was a way to adjust the bottom legs that hold the TV upright as well, because if they were flat, my TV would be able to fit where the old TV fit. We measured before purchasing the TV to ensure it would fit in this space, but nothing was there to warn buyers of the added inches from the legs if you are not mounting this TV to a wall. Overall for the price paid and year of the TV, I expected more features. It is a larger display that is more clear than our last model which is nice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 23, 2021
Reviewer name: Brandon
3 out of 5 stars
3 out of 5 stars review

Decent TV

[This review was collected as part of a promotion.] I use my TV for watching the shows and movies on streaming services and I also use it for gaming with my PS4. The graphics are excellent and the visual quality is what you'd expect from a UHD TV. However, the user interface is difficult to navigate and set up in a seemingly unorganized way. Another issue I've had is the inability to change the picture settings and aspect ratio unless I'm in gaming mode, I cannot change the aspect ratio. Another thing I dislike about this model is the remote. The buttons are setup in a useless fashion and it's counterintuitive. All in all I give the TV 3/5 stars.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2021
Reviewer name: Kt3410kt
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal UHD 82 inch Tv

[This review was collected as part of a promotion.] I have had this for about a month now and by far the best TV I have ever owned . Picture on HD shows look UHD. And streaming has been fantastic so far. Now I need to upgrade my other TV's in my house lol. You won't be disappointed with this one

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Fingeroll78
5 out of 5 stars
5 out of 5 stars review

Great product with a great cost

[This review was collected as part of a promotion.] Ordered on line and delivery was around 8-9 days. TV was extremely easy to setup and very user friendly. The picture quality is great. I love the quick access to each app. APPS load pretty fast. TV has great image and looks great in my man cave. The picture quality of Blue Ray and PS 4 gaming is pretty awesome.There are no complaints from me. Happy with my purchase. Perfect timing as we now have football back during COVID-19

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Reviewer name: SamsungLover4Ever
4 out of 5 stars
4 out of 5 stars review

Great picture!

[This review was collected as part of a promotion.] I love the picture on my TV, and the processor is a lot faster than the previous models so I'm able to stream using the smart apps without any delay. The only issue I have with this TV is the construction of the backplane. My TV is mounted to the wall, and the way the back cover is attached to the TV, sometimes it seems as if the TV will peel right off the wall, but I know the bolts are securely attached to the internal frame of the TV and not the back panel.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 2, 2022
Reviewer name: Lughshis
5 out of 5 stars
5 out of 5 stars review

Great smart tv for the price

[This review was collected as part of a promotion.] This tv is great for watching tv, movies and games. Love the picture quality and price. It also has great built in features and wifi great for streaming movies. Picture quality is great in game mode.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 1, 2022
Reviewer name: AnimalLover23
5 out of 5 stars
5 out of 5 stars review

Love our Samsung TV!

[This review was collected as part of a promotion.] We watch a variety of different programs and use it for gaming as well. We LOVE the high quality definition of the video games and TV, everything from live shows to cartoons looks amazing. The options to switch between programs like Netflix, Hulu, and YouTube are so convenient and we don't have to use the Xbox for anything other than gaming.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 19, 2021
Reviewer name: Sonny
3 out of 5 stars
3 out of 5 stars review

Missed something!

this is the most disastrous remote ever! the channel selecter is crammed into such a tight space that there is no way to not goof and go to where you intended! too much numerics up top too little space for tv programming! audio is a joke, picture quality is sub par, cheaper sets have better sound. i could never recommend this product to anyone. samsung seems to have lost their narbles. not the quality i expected! this was so bad , i returned it after 2 days, bought rca 65” qled tv for less money and superior picture and sound. the remote is the same as my roku,super easy!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Sonny: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that you were not completely happy with your TV and have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions