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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,281-4,290 of 10,252 reviews
Sep 18, 2020
Mark
5 out of 5 stars
5 out of 5 stars review

43" Class TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] The TV was very easy to set up. Easy step by step hook up as soon as I put in WIFI log in and password it started to connect to Samsung channels. It was easy to set up all our streaming apps. The picture is great. I have it set up on the wall in the master bedroom and we only stream at this time. I also hooked the TV up to a small digital antenna. I was amazed how many channels it picked up, more then all my other TVs I have. It takes a few minutes to figure out the remote once it is done you can maneuver any where you want. I cant complaint about anything on this TV. I love my Samsung 4k Smart TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Devon
5 out of 5 stars
5 out of 5 stars review

Couldn't be happier!

[This review was collected as part of a promotion.] Love this TV! This was my first big screen tv and the color, sound and functionality of it are superb! Fits perfectly in my living room and I don't mind leaving my blinds open for all the neighbors to see and experience pure and utter jealousy! ;)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 10, 2021
Buddy
1 out of 5 stars
1 out of 5 stars review

TV Failed - Poor Quality

tv was used in a media room and light to moderate use. initially tv would struggle to start up and if turned off and on several times it would startup normally but eventually tv failed for good. tv tries to startup but gets stuck at the boot up screen and continually cycles through showing samsung powered by tizen then blank screen and then tizen and the blank screen- you get the picture even if i don't get a picture. first time samsung has let me down.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Buddy: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your unit. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 21, 2022
JO95SAMSUNG
5 out of 5 stars
5 out of 5 stars review

This T.V. is the best T.V. I've owned.

[This review was collected as part of a promotion.] This T.V. has amazing streaming quality, Picture quality, and comes with Samsung T.V. so as long as you have WiFi there is always something to watch. Really like the minimal border, as well as how easy it is to connect to all my other Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 7, 2021
DRose
5 out of 5 stars
5 out of 5 stars review

Quality for the price

i am absolutely impressed with this tv. i was not sure i was making the right purchase because of the low price for the size, i know samsung products are pretty good quality so this helped me made my final desicion to buy this product. first it was pretty easy to set up, that is also important to me. the quality of this product is excellent for the price, clear images and excellent sound. i am very happy with my purchase and absolutely recoment this product!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
AuntieKen
5 out of 5 stars
5 out of 5 stars review

A great device with loads of features

[This review was collected as part of a promotion.] This is a great television! The picture is very clear and adapts to lighting. Great sound quality as well! I love that this offers: internet browsing, great free apps, expandable storage, built in game play and is able to be fully integrated into my smart home. Set up was really easy and customer support is easily accessible via help settings. The TV is formatted well and makes finding what you need/want to do is a breeze. This was my first Samsung and they made a lifetime customer!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
610Ant
5 out of 5 stars
5 out of 5 stars review

Best TV I have ever bought

[This review was collected as part of a promotion.] Best TV i have owned. Amazingly clear picture, crystal clear audio and all the apps I could want. I won't say any names but I bought a TV just for it to not have HBO Max on it and ended up exchanging for this TV. Amazing choice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
ST73628
3 out of 5 stars
3 out of 5 stars review

Slow, only reliable somtimes

[This review was collected as part of a promotion.] I like this TV, the overall quality is good. But there are times when the software is so slow and I have to wait 10 seconds (or more) for the system to catch up before I can hit another button on the remote. I have also had problems with the picture flashing or not showing colors properly during bright scenes. It also bothers me that some applications are not available on the version of Tizen that works on this model. The most up-to-date software should be available.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ST73628: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
CDubs
5 out of 5 stars
5 out of 5 stars review

Amazing TV!!!

[This review was collected as part of a promotion.] Bought this as a replacement for another brand after our house was hit by lightning. This TV does everything and the picture is absolutely stunning!!! It recognized everything I connected and set them up automatically with the best picture settings possible!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
MoCars
5 out of 5 stars
5 out of 5 stars review

Love My Samsung TV

[This review was collected as part of a promotion.] My Samsung Tv's are the best. I also have Samsung phones. I Love being able to link my phone and tv's together and being able to watch what is on my phone on my tv's. The picture quality and sound are the best I have seen. Would not trade them for any other tv out there.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028