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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,271-4,280 of 10,252 reviews
Oct 2, 2020
Genna
5 out of 5 stars
5 out of 5 stars review

Awesome Pictures and the best apps

[This review was collected as part of a promotion.] Just got this today with my girlfriend and we love it! Huge bonus that it has apple TV and HBO max. Picture quality is off the charts, actually got this for my bedroom and I use it more than my living room TV now lol.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
SarahJean
5 out of 5 stars
5 out of 5 stars review

Easy Setup

[This review was collected as part of a promotion.] Use it primarily for viewing in man-cave.....especially for sporting events. The set-up was very easy and quick. Everything worked first time. The tv was lighter that expected and could be moved around by one person.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
TexStoic
4 out of 5 stars
4 out of 5 stars review

Samsung delivers again with Crystal UHD

[This review was collected as part of a promotion.] The TV all around has a decent SMART Universal Guide, UI experience, and ease of use to access various apps and add new ones. Crazy details that certainly making rewatching older and newer films quite an eye-opening experience. SMART features make it easy to sync with devices and other tech. There are quite a few options to update or moderate your preferred settings for color, brightness, balance, etc. Only thing that this TV doesn't handle well with higher colorful settings is gradients; things get muddy and not as smooth as other Samsung models, whether it'd be on an app screen or within a video.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
BeepBoop14
5 out of 5 stars
5 out of 5 stars review

Nice quality

[This review was collected as part of a promotion.] I watch a lot of TV but feel ridiculous buying super expensive TV's. This was a good choice for me. I like the size, quality, picture quality and price. Haven't had any issues with it, would buy again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
minkypinky
5 out of 5 stars
5 out of 5 stars review

This product is great!

[This review was collected as part of a promotion.] I've had this TV for about 4 months now and I have no complaints. It works and looks great, the picture quality looks clear and it has all the apps that I usually use. I usually like to buy LG products, but Samsung has been just as good in terms of quality and display. I also downloaded the SmartThings app and linked it to the TV. It makes it so easy so that I can use my phone as a remote instead of always looking for my remote in between my couch cushions. I haven't had the time to buy a TV console yet so my TV is sitting on my floors, but the screen still displays great picture quality. No judgments please! Haha Overall, I highly recommend this TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 27, 2021
Taffy
5 out of 5 stars
5 out of 5 stars review

Clarity

great tv. previous tv different manufacturer did not have antennae hookup. we moved that one to the bedroom and installed this samsung tv in our living room. now we can watch over the air tv using our hd antennae. easy to set up. great picture quality. many extra channels through samsung plus to access. love this one so much i plan on buying another one for our rec-room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
CBandGB
4 out of 5 stars
4 out of 5 stars review

NOT GOOD SOUND QUALITY

[This review was collected as part of a promotion.] We have purchased Samsung TV's & other Samsung products for many years because we trusted their quality. However, this TV has really bad sound quality, even though we have attempted to adjust it. We must turn the volume up higher than usual to be able to understand the dialog. It is not as clear as we are accustomed to from our previous Samsung TV. Could this just be a flaw in this particular model? We are disappointed with our purchase and it is too late to return it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
dodo13
5 out of 5 stars
5 out of 5 stars review

I love the picture clear like theater experience

[This review was collected as part of a promotion.] I love that we can watch anything and have a beautiful clear picture. It was not as difficult as I thought it would be to learn how to make it a great movie experience when watching a movie. I love how easy it is to use the APPS.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
cabdillo1
2 out of 5 stars
2 out of 5 stars review

Great while it lasted

[This review was collected as part of a promotion.] We watched TV. Streaming and watching cable TV. Also used for you tube. The picture and sound was good. Therein lies the problem the TV lasted just past a year. The factory warranty expired before the screen went black...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi cabdillo1, We are sorry to hear about your experience with the TU700D TV having a black screen. Please know that your TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue; is the most common problem when there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it outputs to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 26, 2022
naggi365
4 out of 5 stars
4 out of 5 stars review

Nice Upgrade

[This review was collected as part of a promotion.] I just needed a bigger TV, my boyfriend got one and had a good experience so I ordered one. Nice image quality. Volume is alright, it's good but some apps need the volume up higher. Remote functionality is slow and laggy at first but has gotten better after a few months (installation guys said it should be a few days or a week or so). Would get five stars if phone remote app was more functional, if the navigation was not laggy at all, and if volume was more consistent. Still 4 stars because it's a pretty good tv, probably the 1st or 2nd best ive owned out of 5 or 6 at this point.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028