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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,201-4,210 of 10,259 reviews
Nov 1, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] The picture on this tv is excellent, as well as the sound and accessibility of everything. The look of it is very sleek and modern. It's a good tv to have around when you are stuck at home as much as everyone is right now. We really are enjoying it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 8, 2021
Reviewer name: Vapatsfan
3 out of 5 stars
3 out of 5 stars review

Love the picture

i do really like this tv but there are issues with the hdmi ports. i have a soundbar that is hdmi arc as well as directv. i had them both plugged in and they worked fine for a month or so but something happened where if i have them both plugged in, i will not get any sound and an error message pops up saying my soundbar is not hooked up to the hdmi arc port which it was. not sure what needs to be done to fix this issue but looking on the forum boards, it seems i am not alone with this issue. other than that, the tv is great!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Vapatsfan: Thank you for reviewing Samsung’s TU7000 TV and sharing your experience with the HDMI connection. You may want to follow these troubleshooting steps to check your connection. 1) Power off all HDMI devices connected to TV 2) Disconnect all HDMI cables from TV 3) Power off and unplug the TV's power cord from the wall outlet 4) Press and hold the TV power button for 30 seconds 5) Reconnect HDMI cables back to HDMI ports on TV 6) Re-plug the TV's power cord back into the wall outlet and check the TV. If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Reviewer name: technologymagician
4 out of 5 stars
4 out of 5 stars review

Great affordable TV

[This review was collected as part of a promotion.] I bought this TV at an affordable price and so far we have been overjoyed with it's quality. This is our first Samsung TV, so the user experience was an adjustment to get used to. The quality is overall pretty great. I wish it would automatic shut off after a certain amount of time being idle.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2020
Reviewer name: NewToSamsung
5 out of 5 stars
5 out of 5 stars review

Awesome TV!

[This review was collected as part of a promotion.] I love my Samsung Television! I love the picture quality and the sound quality. I love all the apps that are available. The home menu is very easy to use and to navigate through the different apps. I like how you can rearrange the home app icons to fit your own needs to what you watch more often to less often. Downloading apps is very quick and easy. The TV itself takes up very little space because it is so thin and the legs are also very thin. Putting the legs on is also very easy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: NewTVOwner
5 out of 5 stars
5 out of 5 stars review

Great bang for your buck

[This review was collected as part of a promotion.] This is a great bang for your buck TV. TV is huge and good quality despite being one of the lower end models. I always go Samsung when I go TVs as I haven't had one go out on me yet and this is the 5th in my household.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2022
Reviewer name: Lovebae
5 out of 5 stars
5 out of 5 stars review

Crystal uhd series

[This review was collected as part of a promotion.] I love everything about this television. It's clear picture The ultra independent pigmentation and it comes with so many options froptions from the YouTube channel 2 to peacock and to the Samsung channels that are already preprogrammed into the TV. I love that it connect to my phone. I am very pleased with my option to buy it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 22, 2022
Reviewer name: Doanath
4 out of 5 stars
4 out of 5 stars review

Inexpensive TV with great Samsung connectivity

[This review was collected as part of a promotion.] We use our Samsung TV on near daily basis. Picture quality is great for us, and white the sound could be better it's so pretty good considering the size of the speakers. I have used the Samsung DEX feature on my Galaxy grill time to time and it is a flawless transition and a great way to get something in the TV for the whole family to see. The largest issue I have with the unit is only having 2 HDMI ports. I've had to purchase a separate HDMI switch to be able to keep all of my video and gaming devices plugged in.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Reviewer name: Samsung
5 out of 5 stars
5 out of 5 stars review

Excellent App interface

[This review was collected as part of a promotion.] The picture and sound quality of this TV are great, but the selling point is the smart TV/App interface for a non-cable installation. We were able to load all the streaming services we use (and we use quite a few) with ease and can now access practically any content quickly and easily. Of several brands of smart tvs that we have used, this interface is the most comprehensive and reliable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 8, 2022
Reviewer name: Mikeyps2
5 out of 5 stars
5 out of 5 stars review

Great picture and gaming experience

[This review was collected as part of a promotion.] I purchased this TV recently which was an upgrade from ny 48" TV and what a jump! The picture quality is amazing, I mainly use it for movies and gaming now and the font in games are much easier to read now. My old TV had a less dense pixel concentration so font sort of blurred together much of the time.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 10, 2021
Reviewer name: Heike
3 out of 5 stars
3 out of 5 stars review

Display

it worked fine the first day i had it and wouldn't come on at all after that. samsung had someone come and fix it. i still have some issues. had to do a factory reset 3 times already because the colors get really bad. i like iot a lot when it doesn't mess up

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Heike: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are continuing to experience issues with your unit even after a service appointment. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you further by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions