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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,191-4,200 of 10,252 reviews
Oct 18, 2021
CarlaB
5 out of 5 stars
5 out of 5 stars review

Love Samsung !

a breeze to set up, and controls on my mobile a plus ! picture is "crystal" clear and sound is great. was able.to set up my bluetooth earbuds in a snap, and now tv asks me if i want to use when i go to streaming apps. i don't think i ever want to buy another tv brand, this is our 3rd samsung tv !

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2021
Lina
5 out of 5 stars
5 out of 5 stars review

This TV os all I wanted

[This review was collected as part of a promotion.] I use this TV for streaming, it has all the apps I needed and more, the set up was so simple and fast! Image is very clear and you can customize in details. TV is light and thin, easy to install and carry. I love the fact it can work with Alexa. Overall with all the features and price I can say that is a great deal!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 23, 2021
Marlin
3 out of 5 stars
3 out of 5 stars review

It's "OK" I guess

the product worked ok out of the box. everyone that talks about how unresponsive or slow the remote is - spot on... worse i've had at lagging behind your remote clicks. also it's several times lost all connection with my wifi which my computers or phones have not, so i know there's nothing wrong with my wifi router. it's as if the tv just loses all idea that it was connected to wifi and starts over with setup. very annoying.... we'll see if and for how long it stays on and connected this time. i really don't like the way that the tv comes on with samsungtv crap - just want to be able to customize the buttons on startup and haven't found a way so far. the picture/color etc. - meh, it's ok too. maybe i can't expect much from a cheap tv, right?

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Marlin: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. You may also want to optimize the smart TV performance and address your issue with remote response time. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support> Device Care > Start Device Care Lastly, you can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 25, 2022
bgrass
5 out of 5 stars
5 out of 5 stars review

brighter then the rest

[This review was collected as part of a promotion.] I use mine mainly as just a T.v. , but when needed I can search the web. Send a email. The kid plays his Nintendo Switch on it and we have NO glitching or color burn . ITS ONE OF THE BEST ALL AROUND TVS I HAVE EVER PURCHASED.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 10, 2022
ben10neb
4 out of 5 stars
4 out of 5 stars review

Great, but newer models better

[This review was collected as part of a promotion.] 8 got this TV on a black friday in 2020, and for the price and image quality, this TV is pretty awesome. it's clear, looks great and has many options. its sleek, modern and looks great mounted as a living room piece. The downsides I have seen is if you're a next gen gamer you'd be better with something that has a higher refresh rate. Also occasionally while I'm using it, the screen will completely go black for a second then resume. These cons drop it to a 4, otherwise I'd easily give it a 5. Can't go wrong with this though.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Tvlvr9
5 out of 5 stars
5 out of 5 stars review

Good tv with easy setup and nice sound & picture

[This review was collected as part of a promotion.] Very easy to set up the television. have really enjoyed the Samsung TV options that stream. I've been watching way more Bob Ross which has been nice in this pandemic. Good sound quality that does not require an extra soundbar, though it couldn't hurt.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Bamaguy
2 out of 5 stars
2 out of 5 stars review

Firmware Update

[This review was collected as part of a promotion.] Not happy with the firmware updates. Even with auto function turned off it still updated. Reason I do not like auto update is because I use the WEB and once the TV gets a certain age you can't use the web

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Bamaguy, Thank you for your feedback on the Firmware Auto Update feature. Please know that Firmware Updates should not prevent you from using the built-in web browser on your TV. Also, please double-check to ensure you have turned off Auto Update if that is what you prefer. Go to Settings> Support> Software Update>Auto Update. Next, navigate to Apps>Settings>Auto Update> Off. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 11, 2020
DarthEast
5 out of 5 stars
5 out of 5 stars review

First 4k TV

[This review was collected as part of a promotion.] This is my first 4K tv ever and I didn't realize how much clearer televisions can be! This TV works flawlessly and I love how I can use Airplay and Dex on here. It has the apps I want and need and provides exceptionally detailed videos when playing my games or watching YouTube in HDR content.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
TerriRunkle
5 out of 5 stars
5 out of 5 stars review

Love the TV

[This review was collected as part of a promotion.] I really love my TV love the picture quality and the settings that you could put up for your pictures for your movies and everything is it's a wonderful TV I really enjoy it I love the realistic and makes you feel like you're in the movies or watching the shows it's just a great TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

So life like

[This review was collected as part of a promotion.] I love this TV! The picture is so clear it looks so life like! The color is so crisp and clear and vibrant! Being a smart TV I don't have to switch over components to play . For example I just open my DVD player and hit play and the TV automatically switches to DVD player. Easy set up of components!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028