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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Sep 15, 2020
SGP59
5 out of 5 stars review

Samsung 55 inch TU 7000

[This review was collected as part of a promotion.] I bought this tv to replace a Sony TV. The Sony could not access the Apple TV app. After using the Samsung, I will not buy song products anymore. I will only purchase Samsung due to the superior picture and sound quality and technology superiority.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 10, 2022
PGbellamoi
5 out of 5 stars review

Excellent Viewing Experience

[This review was collected as part of a promotion.] I retired a decade ago and wanted a Smart TV with access to internet, when I realized my laptop computer was dying and I was concerned that I couldn't afford both a TV and a computer on my fixed income. I share my computer knowledge voluntarily with other seniors and it's easier to teach internet basics on a 50" screen. My Samsung Smart TV interacts with my S20 5G phone, so I can use the DeX app without attaching my DeX Docking Station. This is perfect for viewing items on large screen instead of a smartphone, tablet or laptop. While I see enjoy viewing my streaming apps, photos and videos; this TV has allowed me to enjoy my favorite naturescapes, music apps and YouTube videos with friends and family. I also had the pleasure of seeing my great nephew make football history at his high school online by connecting with live streams of his games. Never thought I would use a TV to attend a graduation or funeral but this TV kept me connected during the quarantine at the start of the pandemic. The picture is so large and clear it looks like the people on the news are speaking directly to you. Even old movies and TV shows look great. I used to have cable but couldn't afford it and changed to OTA antenna and internet router. The picture is even better now without cable. Thanks to SmartThings, I can turn the living room TV off from my bedroom; if I forget to turn it off beforehand. I really enjoy having this TV. It has improved my quality of life.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
Beverly
5 out of 5 stars review

its a great tv

[This review was collected as part of a promotion.] the picture is great.its easy to use..i love the ability to stream channels not available on cable..i can change the picture quality for movies .change the sound quality.etc..it is a great quality for awonderful price..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 3, 2020
Anonymous
5 out of 5 stars review

Samsung! MOUNT IT

the best tv to date that ive purchased. has own apps to download, has own tv network if you dont have cable , screen mirroring with phone. android product but works flawlessly with apple products (iphone 11 and apple tv ). has a smart tv app where you dont even need the remote that comes with, use your phone to change channel, volume, etc. great picture quality with options to change from game to movie. get you one asap

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Julz
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] This TV is gorgeous. I actually have 2 of them, one is a 65” and the other 55”. The picture is crisp and clear and so is the sound. And it truly is a SMART TV, it comes with many apps and you are able to download any app you want. I would highly recommend this product to anyone!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 2, 2023
The Rileys
5 out of 5 stars review

Loving our TV and its extra features!

We purchased our 65" TV near the end of January. We have been pleased with the extra features such as Samsung TV, Prime TV and Tubi. Nice, crisp picture, too. A bit of a concern was that on Feb 28/23 , we turned the TV on and had a picture but no volume. We Googled it, and their suggestion to unplug and the restart fixed the issue. However, the Tubi wasn't accessible for awhile. Should we be concerned about the loss of volume? Is this a common thing? Overall we are loving it.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Anonymous
5 out of 5 stars review

The tv all around is amazing

[This review was collected as part of a promotion.] The tv is outstanding, the small bezel, slim housing and sleek remote. It's lighting fast and has lots of features for a smart tv. When I turn on my tv it turns on my Xbox, it's easy to learn the setup and love everything about the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 25, 2020
Isaac24
2 out of 5 stars review

Dont buy

extremely laggy, also the remote feels super cheap and outdated. dont know why everytime i press a button on the remote it takes 2-5 seconds for the tv to respond. picture is 5/10 only because blacks are not deep whatsoever so it just ruins the whole look of the picture. would not recommend buying.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Isaac24: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are seeing some lag when you use your remote. Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Regarding the darkness of your picture, Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 23, 2022
Tech2go
5 out of 5 stars review

Best tv I bought

[This review was collected as part of a promotion.] This has been the best tv I have purchased, it looks amazing is easy to use and works smooth I was expecting lower quality but I was amazed in how good it looks I love it when ever time comes to change the tv would definitely buy another samsung again

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 4, 2021
LUV2SHOP
5 out of 5 stars review

We enjoy it so much we have 2 in the house!

[This review was collected as part of a promotion.] Our family uses the TV mainly for streaming services. Our 6 y.o. children have been able to learn the layout of the TV quickly and efficiently. I also have enjoyed the smart view feature. It was easy to set up and I like to use this option when watching live videos on Facebook. We enjoy the sleek look of the TV. The edging of the TV is very slender and modern looking. Another small detail we enjoy is the size of the remote. It's not too small to the point your always misplacing it or losing it in the couch, but it's also not so large that its obnoxious or hard to hold. The size of the remote is perfect!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028