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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,181-4,190 of 10,259 reviews
Sep 15, 2020
Reviewer name: Streamingingradschool
5 out of 5 stars
5 out of 5 stars review

This TV is slim and is everything we wanted.

[This review was collected as part of a promotion.] We have just moved to graduate school so having a TV on the wall for anti-stress binging was an absolute must. 1: the TV looks great on the wall! Perfectly centered and very minimal frame border makes it look perfect in our small room. 2: picture quality was as good as expected. We were worried the picture quality wouldn't be as good as advertised but we have found to really enjoy watching shows and the contrasts are great. 3: A surprise. The sound is phenomenal and we were not expecting it. I had argued for a while to get a matching sound bar to boost the performance, but honestly we might not even need it. The sound is crisp and there is never a cringe moment. In fact, it's so good I think it'll be a while before I could convince the Mrs to spring for one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: SportsFan
4 out of 5 stars
4 out of 5 stars review

TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] I have had this TV for several months now and so far I am very pleased. The picture is very crisp and clear especially in 4K format. I also find that the menu is very extensive for this price point. The Tizen operating system is very smooth running with no complaints. I'm not that crazy about the remote though. I constantly push the wrong button cause of the button layout. I think Samsung should rethink the remote for this particular model. If the remote was better regarding button layout this probably would have got a better rating.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Ilovesamsungdisplays
5 out of 5 stars
5 out of 5 stars review

Simple, very thin, great picture!

[This review was collected as part of a promotion.] First of all the TV is amazingly clear with great picture no matter the input resolution. I watch a lot of older TV shows on Samsungtv..Samsung TV... even 80s shows are shown properly. I also enjoy screen sharing or air dropping pics to the TV. I use this feature to review vacation photos so the whole family can see them. My only complaint isn't really a complaint. The remote is a little hard to transition to from fire, roku, or Appletv... ad those all have a similar remote more or less.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2020
Reviewer name: JShortHills
4 out of 5 stars
4 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] Picture is super clear, it's almost a 3D experience. Great user interface to go back and forth between Netflix, Amazon, Hulu, etc... Also the Samsung TV I find to offer more apps than Roku so no need to continue that account. For example HBO max is available but not on Roku. Can't wait to add more Samsung's in other rooms.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 22, 2022
Reviewer name: Miniboi5082
5 out of 5 stars
5 out of 5 stars review

Good tv for price and Color correction.

[This review was collected as part of a promotion.] I personally love this tv because it was a big upgrade compared to my 24 inch old tv. The colors are shown much better than I thought since this tv is pretty low price. I did a ghosting test where I did notice minimal ghosting but it was there, personally I'm not bothered by this but some people might want crisp movement. I would recommend to have separate speakers although the built-in speakers are quite loud they might not reach the desirable loudness.For streaming this tv is great specialy for animated films. Overall I'm happy with the purchase of this tv even if it doesn't have very loud speakers and also has a tiny bit of ghosting.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 9, 2020
Reviewer name: Jhogan716
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal UHD

[This review was collected as part of a promotion.] TV has a great picture, it's very clear and sharp. It's great for tv, movies and gaming. It really brings the scene to life, especially for gaming. The enhanced detail adds to the quality of game play. The sound quality is also very good, it's loud enough with out having to turn the volume way up. Picture looks good no matter where you are sitting in the room. The menu on the tv makes it easy to navigate through apps and cable. An awesome upgrade from our prior tv! The bonus being that Samsung makes high quality products more affordable!

Review from The Insiders
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Jul 27, 2022
Reviewer name: Catetz
5 out of 5 stars
5 out of 5 stars review

Beautiful color and style

[This review was collected as part of a promotion.] My 55" is perfect for my small apartment living room. It has a beautiful picture and sound quality is great. It was easy to set up and it has a user manual on the TV, so no need to store paper manuals. I have 3 Samsung tvs I have always been very please with my purchases. I buy only Samsung in phones, appliances and electronics.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 24, 2023
Reviewer name: Drsolution
5 out of 5 stars
5 out of 5 stars review

Best buy

I bought 2 of these and I am so happy . I like bigger screens and this perfect for my master bed room and living room. Gives a cienma feeling with built in speakers. And can hook up with my galaxy air buds. Good buy and very good product by Samsung.

Review from Samsung Canada
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Sep 1, 2020
Reviewer name: Daniel
3 out of 5 stars
3 out of 5 stars review

Good TV, hobbled by constant Wifi disconnects

tv is good, although i am seriously considering returning this 3-month old tv because the wifi connection is constantly dropping now. it was working fine, but now i'm noticing it can't connect after i turn the tv off for the night. the next morning it sees the wifi but isn't able to connect. searching online comes up with many people having this same issue, with no fix by samsung thus far. i would seriously consider if the need for a samsung tv is worth this hassle. it isn't 1995 anymore; fix the problem!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Daniel: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website Support page for your TU7000 model. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

May 16, 2023
Reviewer name: Disappointed
3 out of 5 stars
3 out of 5 stars review

Inadequate input ports

I had to return this TV because I discovered that it only had 2 HDMI ports. After using 1 port for my cable box I was left with only 1 port for a soundbar and any other peripherals. Before purchasing a replacement TV I researched the number of HDMI ports and discovered that most TVs have 3-4 HDMI ports (including an ARC-HDMI port.) The picture quality of the TV was certainly good but in this day and age, it is disappointing to find that Samsung is so far behind in offering input ports.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028