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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,151-4,160 of 10,259 reviews
Oct 26, 2022
Reviewer name: Jimfed
5 out of 5 stars
5 out of 5 stars review

Very good tv

[This review was collected as part of a promotion.] Picture is very good though a little dark when sunlight is bright. We love the overall quality of this tv. It's the largest screen we have ever had and it's perfect. Color is true and picture is very good. I highly recommend it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: socalchowd
5 out of 5 stars
5 out of 5 stars review

A great TV at a great price

[This review was collected as part of a promotion.] I love my Samsung TV. I use it outside. The internal speakers work great even outside. The picture is crisp and bright and it doesn't get distorted by the sunlight (although it is covered and only gets sunlight in the early morning). This is my third Samsung TV and I will continue to buy Samsung. My previous one lasted over 6 years and i only got rid of it because I upgraded to a 65".

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2021
Reviewer name: SamsungBuddy
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] I use it mainly for streaming and it's smart features are amazing. I don't need to buy a steaming box and the built-in smart features are great. It goes very well with my Samsung phone and screen mirroring and other stuff is great on this TV. It is absolutely great for gaming and it comes optimized for Gaming. Love this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Thejspot
5 out of 5 stars
5 out of 5 stars review

Picture Quality

[This review was collected as part of a promotion.] Bought this to replace a roku tv because I didn't like the remote worked separate from the cable tv remote. the picture quality is great and the ability to use my mobile phone as a remote was a feature that I liked, the only thing I'm not crazy about is the remote should have a backlight because I can't see the buttons at night.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2022
Reviewer name: JaYxViiRuZz
5 out of 5 stars
5 out of 5 stars review

Amazing Quality, Amazing Price.

[This review was collected as part of a promotion.] Out of all the TVs I've owned never have I felt satisfied with my purchase as much as I do with this Samsung. From the low price, the ease of use, and the feature packed UI, the TU7000 is all around AMAZING. I use almost every feature on the daily and mainly for gaming on my PS5. The 4K Image quality is so vibrant and bright and the sharpness doesn't leave me fiddling with settings to get the perfect setting for crisp, no jagged edged and defined picture it also doesn't have me turning sharpness down to the point its fuzzy and smeared looking it has the spot on in between where every time you use it its still as jaw dropping as it was on day one. If your someone who's on a budget, or someone who all in all just wants a beautiful picture with little to no effort to navigate and someone who wants a top tier feature packed smooth UI in their television then the Samsung TU7000 is that television and will not disappoint!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 15, 2021
Reviewer name: TvFanatic
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I love my 65in Samsung Crystal UHD 4k TV. The picture quality is awesome. I use my playstation 4 on mine for everything. Whether I'm streaming shows or playing video games the quality I great. I really love having a smart tv. Streaming from my phone to my TV is as easy as tapping my phone against the side of the TV. It also comes with Netflix already downloaded on there. There is also a Samsung TV plus button where I can watch some basic TV channels. I only buy Samsung tvs they haven't disappointed me in the last 10 yrs.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: saintamand
5 out of 5 stars
5 out of 5 stars review

This tv is great

[This review was collected as part of a promotion.] this television is amazing for the price it costs, it is smart, 4k, easy to use the menu, something I did not like is that it only has two hdmi outputs, but with an hdmi splitter problem solved, in love with my tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 8, 2023
Reviewer name: sclegg
3 out of 5 stars
3 out of 5 stars review

picture quality good, menus are slow and clunky

the picture quality on this tv is great. navigating menus is pretty slow. sometimes up to 10 seconds from when something is selected until the tv responds. i don't like how google play isn't available on this tv. it really limits what is available for the tv. also screen casting takes several extra steps than other android/smart tvs.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi sclegg, We appreciate your feedback on the delayed response time you’re experiencing. Let's ensure you are running the latest Firmware Update. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance and address this issue with the self-diagnostic tool. This service checks memory frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. We also appreciate your feedback on the built-in app store. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 25, 2022
Reviewer name: BADREMOTE
3 out of 5 stars
3 out of 5 stars review

Good picture, Slow remote and response time

[This review was collected as part of a promotion.] The TV works fine. it has a good picture. The remote function however is terrible. It takes several seconds after the button you pushed registers with the TV. Often you aren't sure if it the button worked so you press again and then it jumps all over. The sounds quality is fine. Again, the accessibility with the remote and the function of the main menu is one of the worse I've experiences with a TV and is a deal breaker. I wouldn't buy another one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi there, Thank you for your review and purchase of the TU700D TV. Please know we are here to help. I recommend ensuring that you have the latest Firmware. To do so, go to Settings> Support> Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 30, 2020
Reviewer name: Manor645
4 out of 5 stars
4 out of 5 stars review

Second time

first tv started going off and on within a couple of days. had to return and ordered another to give it one more try. the second one i've had for a little over a week and so far it's been perfect. love everything about it except the samsung app. very intrusive and cannot remove. other than that i'll just have to wait and see how this one holds up. i'm a little worried after reading some of the reviews and the problems that started within months of setting them up and too late to return. i have a few more weeks so if any kind of problem occurs i will definitely return and get another brand. i've owned samsung products throughout the years and all have been exceptional products, even my last tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028