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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,141-4,150 of 10,252 reviews
Oct 21, 2020
Matthew
5 out of 5 stars
5 out of 5 stars review

Samsung 55” TU7000 tv

[This review was collected as part of a promotion.] This product is bang for your buck! Looking for a tv that isn”t going to break the bank and deliver? Well this is it. The image is very clear and great for more than just your daily streaming needs. It's great for gaming with its high refresh rate so playing games in 4k is an experience like no other. Samsung is very reputable for a reason. Will not disappoint.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 11, 2022
Pretty Happy
4 out of 5 stars
4 out of 5 stars review

Most things are good. Could use some updating

This has been a pretty good choice. Most features we are pretty happy with some things need a little more work. Samsung needs to keep a better watch on the new apps for channel selections. For example FRNDLY is not currently available on this tv and we miss it with this new tv. It is rather sad that a newer television does not offer an app that has been around for a while.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
UHDFavorite
5 out of 5 stars
5 out of 5 stars review

Crystal Clear!!

[This review was collected as part of a promotion.] My new Crystal UHD TV is the best upgrade I made!! The image is on my favorite movies and tv shows are crisp and the colors are vibrant. Not to mention the home selection button which allows me to easily navigate from watching my favorite shows on Netflix to keeping up to date on my health on the Samsung Health app. There's so much this TV has to offer and I can't wait to discover everything!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
2Tekamaki
5 out of 5 stars
5 out of 5 stars review

A total touchdown

[This review was collected as part of a promotion.] My wife and I have been shopping for a 70"-75" TV for our living room for a while, but after comparing multiple models and qualities we decided to go with Samsung. Frankly, I wasn't a big fan of Samsung before, but after checking out all the reviews online, and physically watching it at a shop, my wife and I are both convinced of its quality and design. Also, we love the price tag of the model we got. It's an easy setup and it incorporates with Samsung remote app.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Anonymous
4 out of 5 stars
4 out of 5 stars review

Ease of use

picture is great. sound quality is good for a small room, but i do have to turn on my surround sound for our livingroom, especially when the kids are playing because it doesn't go up loud enough and i don't want to risk blowing the speakers at max volume. definitely easy to navigate through the menu, our 4 year old can do it. i've always been a samsung person so getting this tv in our budget was a no brainerd and hasn't disappointed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
PoofZ06
3 out of 5 stars
3 out of 5 stars review

Great Overall Product

[This review was collected as part of a promotion.] Overall my experience has been neutral as I've owned the product for only around two-three months and upon turning on the screen one day there was a pinkish/redish tint to everything. It had seemed as if the brightness had increased too as pictures and images had blurred together and were no longer decipherable from each other. As far as before that, I had enjoyed it for watching and streaming movies or TV shows because the picture and colors are amazing. It also is acceptable for living room gaming as there is very little input delay but as far as refresh rate it could use some slight improvements. It wasn't intended for primarily gaming so it isn't a big concern compared to dedicated displays at higher price tags.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

PoofZ06: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (version 1301.5) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If the abnormal colors continues after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 11, 2021
Samsung4Life
4 out of 5 stars
4 out of 5 stars review

Good TV

[This review was collected as part of a promotion.] Primarily use for streaming TV and video games. Picture quality is good but could be more crisp. Glare can get pretty bad if there's sunlight. There isn't a ton of on board storage so a streaming device is a must.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 10, 2022
Jgz79
3 out of 5 stars
3 out of 5 stars review

Great clarity Poor Craftsmanship

Good tv however, the HDMI port constantly tries to read my cable box as a PC and it's very difficult to get this tv to stop reading the HDMI port as a PC when it's the cable hooked up. Multi reboots of the cable box, tv and unplugging and plugging in the cables and finally resetting the Smart Hub in the settings before it finally works. Today it took an hour and 15 min before I got to watch tv. One more time and I'm going back to LG

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jgz79, Thank you for your purchase and feedback regarding the TU7000 TV's connectivity. I'm sorry that the TV is incorrectly reading the source. If it happens again, I recommend running an HDMI test to help you diagnose the issue. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 31, 2022
Skez1986
5 out of 5 stars
5 out of 5 stars review

Great all round TV

[This review was collected as part of a promotion.] Overall a great TV for the price. Picture quality is brilliant. Loads of apps such as Netflix, Disney+, Hulu, Peacock, Amazon, Apple TV etc. Plenty of ports for all your devices and easy to navigate. Would highly recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Adino07
5 out of 5 stars
5 out of 5 stars review

Quality Display/Affordable price

[This review was collected as part of a promotion.] Purchased this TV as a replacement for the bedroom. It it would work just as well in a game room or living room. Immediately noticed the leveled up quality when watching movies and shows. Love the quick access to Samsung TV plus, Netflix and Prime to name a few. No problems with use. Love it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028