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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,161-4,170 of 10,259 reviews
Jul 25, 2022
Reviewer name: bobbo
3 out of 5 stars
3 out of 5 stars review

Slow, clumsy User experience

apps are slow to load (compared to another brand this unit replaced) and interface is non-intuitive. picture is great. remote poor, many buttons tiny, especially pause and play buttons which are hard to find when watching in dim light. remote (unlike previous other brand) only ir (previous was bluetooth), requiring careful aim to work. overall user experience to control tv is quite lacking.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi bobbo, We appreciate your feedback on the Samsung TU7000 interface. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 24, 2021
Reviewer name: Awesome
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Mainly use this TV for streaming because we got rid of cable. I also use for my PS4 playing games. The only thing is when I upgraded from my 65", the remote was different. It took a while for my wife to get use to it. For the price, you can't beat it. I really love this TV. I've installed all my streaming apps and they work great. Will not buy anything but Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 28, 2022
Reviewer name: JohnPaul
5 out of 5 stars
5 out of 5 stars review

Great Television

[This review was collected as part of a promotion.] We watch Antenna TV, Blue Ray Discs, and we are hooked up to the internet via WiFi. Had the TV for a little over 2 years and it has worked flawlessly. We appreciate having Samsung TV for additional free channels.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 11, 2022
Reviewer name: Pretty Happy
4 out of 5 stars
4 out of 5 stars review

Most things are good. Could use some updating

This has been a pretty good choice. Most features we are pretty happy with some things need a little more work. Samsung needs to keep a better watch on the new apps for channel selections. For example FRNDLY is not currently available on this tv and we miss it with this new tv. It is rather sad that a newer television does not offer an app that has been around for a while.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 2, 2020
Reviewer name: FrankC1224
5 out of 5 stars
5 out of 5 stars review

Great picture, lots of Smart Apps

i had an older tv that was getting cranky and shutting off randomly. it also didn't have the new apps like disney+ and hbomax. this one does and was easy to set up. now i can watch cable, stream any video i like and do it in really high quality. it also looks great on the wall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2020
Reviewer name: Teddysmom
5 out of 5 stars
5 out of 5 stars review

I love this tv, it's got everything!

[This review was collected as part of a promotion.] I have never had a television this awesome. Beautiful picture, crystal clear and the sound is great too, cannot imagine how great it will be with a new surround bar,like being at a movie theater. It was easy to program and download apps on too,like using a smartphone..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: Moviefanatic
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This model is extremely clear! The graphics have increased vs previous modes. The TV is clearer when the room is dark. When there are reflections of light from light bulbs it affects what you can see on your TV. I love watching Netflix, Hulu, DisneyPlus and Amazon Prime movies/shows. It enhances your experience through any app you use. The only downfall to this TV is that it sometimes disconnects from your WIFI and the only way to get it to work is unplugging your TV for a few seconds and reconnecting. Other than this minor issue this TV is by far the best one I've purchased thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: khaelea
4 out of 5 stars
4 out of 5 stars review

We love the picture

[This review was collected as part of a promotion.] The picture is very clear and great clarity. The Samsung channels are great, Only downfall we have found is it does not work as well with antenna for local digital channels. Vizio seems to work better for that. Otherwise we replaced 3 of our televisions with this same TV except the one is larger.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: tony
4 out of 5 stars
4 out of 5 stars review

Great resolution, apps 2/3

[This review was collected as part of a promotion.] Tv has awesome resolution, the smart hub is pretty easy to use but after installing several apps and 3 months of use I needed to reset to factory defaults, apps were very slow but after the reset everything is smooth again. Overall still is a great tv for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 21, 2020
Reviewer name: Zekio
5 out of 5 stars
5 out of 5 stars review

Awesome feature

[This review was collected as part of a promotion.] The crystal UHD 7000 series have crystal clear resolution with great sound qualities including apps features and network capabilities, I'm going to enjoy this product for a while, is to bad with this COVID-19 pandemic set me back financially and unemployed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028