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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,071-4,080 of 10,259 reviews
Jul 27, 2022
Reviewer name: Catetz
5 out of 5 stars
5 out of 5 stars review

Beautiful color and style

[This review was collected as part of a promotion.] My 55" is perfect for my small apartment living room. It has a beautiful picture and sound quality is great. It was easy to set up and it has a user manual on the TV, so no need to store paper manuals. I have 3 Samsung tvs I have always been very please with my purchases. I buy only Samsung in phones, appliances and electronics.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 24, 2023
Reviewer name: Drsolution
5 out of 5 stars
5 out of 5 stars review

Best buy

I bought 2 of these and I am so happy . I like bigger screens and this perfect for my master bed room and living room. Gives a cienma feeling with built in speakers. And can hook up with my galaxy air buds. Good buy and very good product by Samsung.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Sep 1, 2020
Reviewer name: Daniel
3 out of 5 stars
3 out of 5 stars review

Good TV, hobbled by constant Wifi disconnects

tv is good, although i am seriously considering returning this 3-month old tv because the wifi connection is constantly dropping now. it was working fine, but now i'm noticing it can't connect after i turn the tv off for the night. the next morning it sees the wifi but isn't able to connect. searching online comes up with many people having this same issue, with no fix by samsung thus far. i would seriously consider if the need for a samsung tv is worth this hassle. it isn't 1995 anymore; fix the problem!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Daniel: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website Support page for your TU7000 model. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

May 16, 2023
Reviewer name: Disappointed
3 out of 5 stars
3 out of 5 stars review

Inadequate input ports

I had to return this TV because I discovered that it only had 2 HDMI ports. After using 1 port for my cable box I was left with only 1 port for a soundbar and any other peripherals. Before purchasing a replacement TV I researched the number of HDMI ports and discovered that most TVs have 3-4 HDMI ports (including an ARC-HDMI port.) The picture quality of the TV was certainly good but in this day and age, it is disappointing to find that Samsung is so far behind in offering input ports.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
Reviewer name: Ezmoney
4 out of 5 stars
4 out of 5 stars review

Nice TV with many features other TV don't have!

[This review was collected as part of a promotion.] I use my TV to watch you tube, movies, play games, and to mirror my phone. The picture is great, and it's nice to be Abel to switch the settings to game, or movie mode. The sound is pretty good without using a soundbar or Bluetooth speakers...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Ervin
5 out of 5 stars
5 out of 5 stars review

This product is amazing

[This review was collected as part of a promotion.] Can't complain, is good tv. Is valuable what spend for it. Nice product. Nice service every set up is a good technology is to have in my living room. Is almost like a computer, have so much new app etc

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Madmasther
3 out of 5 stars
3 out of 5 stars review

Hopefully 3rd one is the charm!

[This review was collected as part of a promotion.] I'm on my third one. The first one died on day one, returned it for another which lasted 6 months, failed and now on my third. Hopefully this one will last. It has a beautiful picture and I love all the features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Madmasther, We appreciate all of your patience while having to wait on your new TV. We are happy to hear that you are enjoying the Crystal Processor 4K, which transforms everything you watch into 4K. If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Reviewer name: HBajwa
5 out of 5 stars
5 out of 5 stars review

Beautiful, sharp display

[This review was collected as part of a promotion.] The contrast ratio for the price, technology, and brand is incomparable. I was also pleasantly surprised by the channel offerings on the Samsung TV app (I'm looking at you, Bon Appetit). Are there better TVs out there? Sure. But only because they rely on higher end technologies automatically making them pricier. The range of options you receive for the price point is very satisfactory, in my opinion. I'm also not a heavy duty gamer and don't have too many attached peripheral devices. So once again, I think the number of ports is more than enough for most daily/recreational viewers. The WiFi connectivity is excellent and I'm able to watch all my streaming services without any problem or lag. All in all, a beautiful and highly enjoyable addition to my media devices.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: naggi365
4 out of 5 stars
4 out of 5 stars review

Nice Upgrade

[This review was collected as part of a promotion.] I just needed a bigger TV, my boyfriend got one and had a good experience so I ordered one. Nice image quality. Volume is alright, it's good but some apps need the volume up higher. Remote functionality is slow and laggy at first but has gotten better after a few months (installation guys said it should be a few days or a week or so). Would get five stars if phone remote app was more functional, if the navigation was not laggy at all, and if volume was more consistent. Still 4 stars because it's a pretty good tv, probably the 1st or 2nd best ive owned out of 5 or 6 at this point.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: JamesB
5 out of 5 stars
5 out of 5 stars review

Brillant out of the box

[This review was collected as part of a promotion.] I was reluctant to change from the hdtv I had (for fifteen years) because I didn't like the "live" look on current sets, and the high-end models are frankly expensive, but the opportunity came to purchase this entry level model and I am amazed. A beautiful picture, plug and play, brilliant out of the box.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028