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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,081-4,090 of 10,259 reviews
Oct 6, 2020
Reviewer name: Peach
5 out of 5 stars
5 out of 5 stars review

Outstanding Picture Quality!

[This review was collected as part of a promotion.] Easy setup, connected to all my other accessories, love the off visual as screen seems to close its eye.Very attractive tv, bezel is extremely thin, outstanding contrast and blacksExcellent clarity and depth, looks like you are on set with the actors or playersUser friendly on source selection, Adjusting to picture quality, contracts, etcThanks

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 25, 2020
Reviewer name: Becky
1 out of 5 stars
1 out of 5 stars review

Picture too dark!

this tv is the worst picture ever. it changes every time i turn it on no matter what i put the settings on i can't see dark scenes 100% of the time. very disappointing. we've had a samsung for 25+ years and now i'm questioning whether we should go with a different brand. we are turning this tv back in today, 3 days after receiving it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Becky: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 25, 2022
Reviewer name: Gadget
5 out of 5 stars
5 out of 5 stars review

82in of pure bliss

[This review was collected as part of a promotion.] We replaced our 10 year old 55in Samsung after a lightning strike and figured we might as well upgrade to this mammoth. We have owned this for almost a year and I couldn't imagine downsizing back to something smaller. This model doesn't have local dimming zones like the series up, however is still amazing. We watch a ton of movies and also game with an Xbox Series X. It swaps back and forth to game mode when needed for lower latency. Its been a solid tv and great experience so far 👌

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2020
Reviewer name: Happymommy
4 out of 5 stars
4 out of 5 stars review

Product is very good but could be better

[This review was collected as part of a promotion.] This was a warranty replacement of another Samsung 50 inch tv I had purchased 2 years prior and it had simply quit working. My biggest complaint with Samsung televisions is the sound is so weak. I have to turn the volume up to 25 in order to hear it and I can leave my LG television volume at 10-12 volume and hear it just fine. I have also had problems with Samsung televisions giving out within 5-6 years of purchase which is extremely fast. I was always a Sony purchaser in the past and they lasted 15+ years.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Spark
5 out of 5 stars
5 out of 5 stars review

I truly enjoy the smart tv !

[This review was collected as part of a promotion.] Having previously owned a standard HD tv I was very impressed by the 4K quality when I set up my Samsung. I have had my tv for about a month and I am still exploring it's features and marvel at the 4K quality while watching movies and tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 21, 2022
Reviewer name: BlackFridayBuyer
4 out of 5 stars
4 out of 5 stars review

Love the picture

great tv and value. works as should, great picture, likely linited by roku and local antenna. bought samsum sounbar to use only 1 remote but cannot control sounbar volume even after looking up how to connnect. maybe user errror but only reason i gave 4 stars was because i was unsuccessful in pairing to soundbar.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2022
Reviewer name: Jackson
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use my Samsung tv for sporting events, movies, and general tv viewing. It has crystal clear picture, good sound, and wonderful color! It is also used for streaming and works great for that as well. I am extremely pleased with my purchase!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 31, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Samsung TU7000 - 65 inch

We bought this TV during Boxing Day sales in December 2022. It was our first Boxing Day purchase. We used to have an old Sony tube TV, that was a heavy piece of furniture, and we got rid of it when we moved to our new Condo. We bought the Samsung and have been thrilled with the picture, the sound, the quality and best of all, the price. We are not techies, but have managed to figure out how to get the few Bell channels that we have signed-up for. All is great with this new TV.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Oct 6, 2020
Reviewer name: dgnzlz
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] So far so good. Picture is crisp and clear. The only complaint I have is I'm unable to plug my Samsung soundbar into it and have to use it via Bluetooth. No big deal but I would have rather been able to plug it in to the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 27, 2022
Reviewer name: bkhaz123
4 out of 5 stars
4 out of 5 stars review

Good TV for a Good Price

[This review was collected as part of a promotion.] This TV does the job and is a good price. Two things I don't like: I did notice that it doesn't do pure black colors as well (some light still shows up). Not a big deal to me though. I don't like the operating system as much as the Sony TV (which uses google TV) I also just purchased - the samsung one keeps a show playing while you try to navigate to another place. For some people, this is nice. But I didn't like it. But this is remedied if you don't like it by purchasing a new google chormecast with google tv (about 40 buck) and using that as your software. What I do like: I know I highlighted what I don't like, but for the price, it is a good tv so far. I think the brand will last longer and be better overall quality compared to other lower price companies. (I replaced a vizio which died after about 2 years...so I am hoping this one is better quality.)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028