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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,061-4,070 of 10,259 reviews
Jun 16, 2022
Reviewer name: Newkid
4 out of 5 stars
4 out of 5 stars review

Great smart things app

[This review was collected as part of a promotion.] I love using the smart things app to power on & off when my dog is home alone. It helps with having piece of mind you know. I also use the mirror to tv from my phone to tv. I really like this cause not everything is on my roku or my menu bar apps. So if i have a movie from phone or pictures or videos from a trip I just mirror it . Its simple & easy. Also I like the 4k upscaling. Sometimes i watch old movies & shows with old quality & it works great bringing the picture to better resolution.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Nelle
5 out of 5 stars
5 out of 5 stars review

amazing picture quality

[This review was collected as part of a promotion.] The 4k crystals really make my gaming experience so much more enjoyable. The clarity of the games is so clean. There is no blur when the movements in the game go fast. And that also goes for movies. So overall I'm very happy with the purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Reviewer name: Mikestv
3 out of 5 stars
3 out of 5 stars review

The product does not have a great picture

[This review was collected as part of a promotion.] We use the tv for streaming and watching regular network programming. It does not have a vivid picture. The sharpness is lacking. The tv works fine but we wish the picture was more sharp and vivid

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Mikestv: Our TU7000 Series features Crystal UHD processor, 4K AI upscaling, HDR, Game Enhancer and more, all designed to give you the best in dazzling, crystal-clear images and rich digital experience. There are several preset picture modes and many custom settings that can optimize image quality for your viewing scenario. Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose: Dynamic: Makes the picture brighter and clearer in bright viewing environments. Standard: This is the default mode suitable for general viewing environments. Natural: Reduces eye strain for a comfortable viewing experience. Movie: Suitable for watching TV or movies in a dark room. Filmmaker: Watch the source content (e.g., movie) as it is. In addition, the image quality on your screen depends on the source and the connection. HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth. Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor  

Jul 27, 2022
Reviewer name: Fenrir
5 out of 5 stars
5 out of 5 stars review

Great starter 4k tv

[This review was collected as part of a promotion.] As far as gaming and streaming iv had no complaints. Great picture and sound still to this day. Set up was easy as far as physical and system and being able to link all my devices to it is the cherry on top.

Review from Samsung US
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Oct 21, 2020
Reviewer name: GreatFinds
5 out of 5 stars
5 out of 5 stars review

Love this Smart TV

[This review was collected as part of a promotion.] I bought 2 because you can't beat the price for the quality you get with this TV. It has a beautiful picture and its easy to upload applications and access livestream. The tv is pretty lightweight and easy to mount on the wall. You won't go wrong with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2021
Reviewer name: JtoRshop
5 out of 5 stars
5 out of 5 stars review

Premium color and picture great price

[This review was collected as part of a promotion.] The color and picture quality are excellent, and so is the sound quality. I had a tech person install the TV as I am not a tech person. The remote is not user friendly if one does not understand the meaning of each icon, but there is a simple video to explain it very easily. Overall excellent choice.

Review from Samsung US
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Mar 19, 2022
Reviewer name: Smiles
3 out of 5 stars
3 out of 5 stars review

Sound goes in and out!!!

i gave this t.v a 3 star rating because i've only had the t.v a little under 2 years and the sound goes in and out. im disappointed because i read the reviews and seen others said the same thing. the picture is great but the sound doesn't last with this brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Smiles: Thank you for purchasing the Samsung TU7000 TV. We appreciate you sharing feedback regarding the sound issues you are experiencing. It could possibly a source issue, but if you are hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay Please know that our 2020 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor

Jul 23, 2022
Reviewer name: ALSMARTTHINGS
4 out of 5 stars
4 out of 5 stars review

A VIEWER EXPERIENCE TO REMEMBER

[This review was collected as part of a promotion.] I use my tv for streaming my favorite shows. I love the apps being integrated into the tv system. The picture is a advertised and the experience is enjoyable each time I power the device on. The menus are easy to follow and intuitive. The sound is rich and the connectivity with other devices is seemless. This product is certainly worth the Investment.

Review from Samsung US
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Sep 15, 2020
Reviewer name: Reverrpm
4 out of 5 stars
4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I went with TCL at first trying to break from Samsung as was alot cheaper, well you get what you pay for, 1.5 years later headed out to buy a new TV because the TCL died a sad death Well I have all samsung TV's now can't beat technology and value My only cons is that a keyboard mouse combo would be advantageous and internet browser is beyond slow Other than that really happy

Review from Samsung US
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Sep 6, 2021
Reviewer name: Mordy
5 out of 5 stars
5 out of 5 stars review

I can't complain

[This review was collected as part of a promotion.] I use this tv as a gaming monitor and sometimes to stream movies with friends so far I've been loving it I got this a few years back when I didn't know much about tvs' knowing a bit more now I probably would've gone for a qled screen but nonetheless this tv is really good for its price. Now one problem I've been having a bit when it was too dark around and the TV backlight was too bright it can leak light a bit but nothing much and definitely no problem considering the price that I got it for

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028