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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,051-4,060 of 10,252 reviews
Jan 24, 2022
Betz
4 out of 5 stars
4 out of 5 stars review

Remote Control is awful

the remote is laid out terribly. a remote is normally a one handed device but because of the way samsung configured their remote it takes two hands to use it. samsung put the directional buttons way down near the palm of your hand so i would have to use my left to use the directional buttons. it is not intuitive at all. i had to change my remote to a roku device. the tv is not as clear as i expected but now i have a better remote

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Vlemus
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This TV is awesome. It offers its own free channels, you can stream, watch YouTube, go on the internet. Everything you expectba smart TV to do this does and it is super clear pictures and sound. Best TV ever purchased.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
kkinoshita007
5 out of 5 stars
5 out of 5 stars review

Awesome TV.

[This review was collected as part of a promotion.] Awesome TV. Near perfect for primary use of watching TV/Movies. Only minor complaint is it isn't Dolby Vision compatible, but I knew that prior to purchase. It really does provide a great viewing experience. I hope it lasts the next 10 years, like my previous 65" Samsung TV, which still works, but I needed an eARC connection for stereo setup.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 4, 2021
Gagacu
5 out of 5 stars
5 out of 5 stars review

The product capabilities is worth the challenge.

[This review was collected as part of a promotion.] The step by step set up was a bit challenging but once we paired our Samsung acct. and our Samsung phones with the tv device, it was easy peasy. This smart TV has so many apps already downloaded and the few we wanted downloaded took no time to search and find. Godzilla vs King Kong was our first movie streaming choice on HBO MAX. We took it off standard mode to watch in film making mode. The results for me was ultra clear just like being on the set. I like it's Alexa capabilities built in the system, just give a command without switching channels on the remote, something that takes time of getting use to, especially after having the option of the remote being downloaded on your phone. Overall we couldn't have made a better choice with the Samsung 4k smart tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
KristinD
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I wanted a new television that was the right size, right price and came preloaded with the streaming services I watch. I mostly use my tv to watch Netflix, Disney+, and occasionally Amazon Prime Video and this has been wonderful for that. I can easily get to all my streaming services from the Home Screen. I love that the Home Screen is to the point and not all cluttered up with things I don't want. Besides being easy to use the picture quality is beautiful. I love this tv and definitely recommend it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 3, 2022
Timtim01201
2 out of 5 stars
2 out of 5 stars review

Was great till I actually kept it

[This review was collected as part of a promotion.] All was good for a while picture was amazing and the sound was good I never had a single complaint at all till it got super later to owning it I don't use it too much and at night I have it set up for timmers to turn off and now the screen is super dark on one whole side of the screen and I can't see anything on it so I'm kinda sad but I will say this I actually will be buying another Samsung cause I just love them overall

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Timtim01201, I'm sorry to hear that your TU700D is having image issues. Please know we are here to help. Please try the following troubleshooting steps to resolve the issue of having a dark screen on half of the TV. 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define precisely what is wrong with the display. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test). Finally, I recommend that you ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Should your issue persist, please get in touch with Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 24, 2022
samsungguy
5 out of 5 stars
5 out of 5 stars review

It has been a great tv since day one

[This review was collected as part of a promotion.] My family loves our Samsung tv. The picture is sharp and clear. We use it to stream all of our streaming apps. It will conect to our phones easly, and love the picture when playing on my PS4. This is our 2nd Samsung tv and we will continue to by Samsung tvs until they go out of buisness.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 26, 2022
GreatProduct
4 out of 5 stars
4 out of 5 stars review

Great Budget TV

[This review was collected as part of a promotion.] We have been using this TV for last 3 years. It has been a great experience so far. The picture quality is amazing. The TV system sound is good but works much better with Samsung sound bar system. Their customers service is amazing and responsive.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2020
KayP
4 out of 5 stars
4 out of 5 stars review

Good Quality for Price

[This review was collected as part of a promotion.] the quality of the tv is pretty good for the price. the picture is clear and the colors are nice. it shipped quickly, and i am happy with it. i did however receive a broken remote when it came. the remote worked for about 20 minutes and then it stopped working and the batteries got very hot.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2021
Kt3410kt
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal UHD 82 inch Tv

[This review was collected as part of a promotion.] I have had this for about a month now and by far the best TV I have ever owned . Picture on HD shows look UHD. And streaming has been fantastic so far. Now I need to upgrade my other TV's in my house lol. You won't be disappointed with this one

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028