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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,021-4,030 of 10,259 reviews
Aug 14, 2022
Reviewer name: Tarhettz
4 out of 5 stars
4 out of 5 stars review

Good Tv but could be better

[This review was collected as part of a promotion.] Everything with this television is mostly good. The only negative I have is the color. When in movie mode the Black is more of a deep brown than black and everything is super dark. Skin tones are off even if you adjust the color on your own versus using the presets. If samsung adopted the coloration from the newer LG televisions they would have the best tv out.

Review from Samsung US
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Jun 16, 2022
Reviewer name: Adderz
5 out of 5 stars
5 out of 5 stars review

Great screen quality

[This review was collected as part of a promotion.] I love the size of the television, it has perfect picture quality. There's many apps to download and comes with preset apps. Netflix and Amazon prime are the top apps we use and the remote it comes with have those apps preset into the remote for easy access.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: Gean86
5 out of 5 stars
5 out of 5 stars review

I really enjoy the crystal clear image

[This review was collected as part of a promotion.] I really love the simplicity of the remote and the crystal clear image from the streaming platforms I watch with the family. The game mode is a huge plus if your an avid player. Because of this purchase I went out and opted for another Samsung QLED 4K for our bedroom. We love samsung products!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 30, 2021
Reviewer name: JBRO
4 out of 5 stars
4 out of 5 stars review

Great size for the price, Needs another HDMI input

[This review was collected as part of a promotion.] The TV fits great on a big open wall hung above a console. We use the TV in the main living room for everything from watching sports, streaming movies and shows, and playing video games. Being an 82 inch TV it should be automatic that it comes with more HDMI inputs than just 2. We had to plug in our surround sound via the optical input vs. the HDMI option as the two HDMI ports were quickly taken up by the cable box and the game console. Only other small issue is there is slight lag time between the remote and TV. TV picture quality is decent for its size, could have spent a lot more to get more color but smaller size, but opted for the bigger size.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Nicknam
5 out of 5 stars
5 out of 5 stars review

Love!

[This review was collected as part of a promotion.] I love the clear picture! It's beautiful. I wish all my TVs looked like this. I had a sound bar, but couldn't cinnect to it due to the connection, but either way the sound is great, not sure I need it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 27, 2020
Reviewer name: Hank
4 out of 5 stars
4 out of 5 stars review

Simply to dark in low light conditions.

[This review was collected as part of a promotion.] my two new samsung televisions are simply too dark in low light conditions, no matter what settings we chose. specifically, disney's the mandalorian is so dark that images are almost indiscernible during scense that are shot in darkness/night. i have never had this issue with any other led television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Hank: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 16, 2022
Reviewer name: o3ccam
4 out of 5 stars
4 out of 5 stars review

Great for the price, very pleased.

[This review was collected as part of a promotion.] I use my TV for daily gaming, movies, streaming, etc. I have enjoyed the picture quality and setting options available. The only downside to this device would be the limited HDMI ports but it is manageable and not a huge downside. I would recommend this TV to anyone looking to upgrade on a budget.

Review from Samsung US
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Apr 15, 2021
Reviewer name: rjvino70
5 out of 5 stars
5 out of 5 stars review

Love my 75"er

[This review was collected as part of a promotion.] I'm a huge watcher of TV and a gamer. I bought this TV right before the pandemic and got my PS5 shortly after. I can't say enough about this TV. The picture is amazing and the sound quality is better than I imagined. Games have never been this good. I play for hours and with absolutely no issues. Also I might subscribe to every possible streaming service there is so you all see how important having a great TV is. Tizen is way better than I ever imagined. I'm an Android guy but I think it's time to switch. Thank you Samsung.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Babyt
5 out of 5 stars
5 out of 5 stars review

I love the picture so clear and precised

[This review was collected as part of a promotion.] I'm knew to the smart tvs but this one was so easy to use and setup that it was a breeze to learn and all the apps that you have to choose from is amazing. I love that I can access my game system and all my movies from one place

Review from Samsung US
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Sep 19, 2021
Reviewer name: Gogators
5 out of 5 stars
5 out of 5 stars review

Our first smart tv

[This review was collected as part of a promotion.] This is our first smart TV, I have been looking at a number of different brands and models, We chose this one for the ease of setup for an older couple that are not very up to date with technology, and the screen and sound quality are superior to anything else we looked at. It won't be long, and we will have another one. Thank you to the designer for thinking of us that are not on our computers everday.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028