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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,011-4,020 of 10,259 reviews
Aug 23, 2022
Reviewer name: mikazuki2002
5 out of 5 stars
5 out of 5 stars review

Great TV works awesome

[This review was collected as part of a promotion.] I use my TV to watch Movies and shows, I use an indoor antenna & Stream a lot with my Roku, FireTV Stick 4K Max and also an Android Box! I also like that it came with over 200 web channels to go along with the channels I get from my Antenna! Worth the price!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 10, 2022
Reviewer name: HDMI
3 out of 5 stars
3 out of 5 stars review

HDMI Issues

i purchased this tv over 2 weeks ago and have yet to be able to get the hdmi features to work. i have tried everything and now they are sending someone out on friday 5/13. this is how long it has taken to get some help. i will keep you posted on if it gets fixed. besides that the picture is great and so is sound. i just can't get any other sources to work.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

HDMI: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor

Jan 1, 2021
Reviewer name: DanP
1 out of 5 stars
1 out of 5 stars review

Great Price for a 65in...but terrible flaw.

i came across this tv at a great price and even told some friends about it. i loved the crisp view and all the available apps...specially the ability to use the appletv app on a sansumg tv. but on the second day of watching it, there appeared a thick vertical bar down the center. i did register it on samsungs website as soon as i removed it from the box and filed a claim as soon as saw that the bar wasn't going away. the soonest repairman appointment wasn't until a week out which will be this monday. i'll do an update after that. but this is very disappointing from such a well established brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DanP: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 23, 2022
Reviewer name: dunkastay
5 out of 5 stars
5 out of 5 stars review

Great quality! Great picture! Great price

[This review was collected as part of a promotion.] Love my new TV and am now shopping for one for my bedroom. Or May out this one in my bedroom and get the 65 or 70 inch for my living room. Never have I enjoyed watching tv more on a television than I do now.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: slim
5 out of 5 stars
5 out of 5 stars review

Very happy with this purchase

[This review was collected as part of a promotion.] This TV is very user friendly and has an outstanding quality. The sound is good as it is without the soundbar, I can't imagine how much better it will be with a soundbar attached. Probably the best purchase I have made in a while. Definitely would recommend to anyone in the TV market.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 14, 2021
Reviewer name: Cindy g
4 out of 5 stars
4 out of 5 stars review

Antenna reception/channel choices

recently purchased the 43in. 4k, great picture! but i have antenna not cable. thinking i would get better reception than the t-rex (sony trinatron) that it replaced, to my disappointment not only does it not get better reception i can not get any local stations other than news channels & yes i have rescanned the channels many times. i lost all my favorite viewing channels. on top of that when i switch channels it takes several seconds for the stations to come in. wish i had my t-rex back:(. do ur research before u spend the $$$$ & make sure u have cable. this is not an antenna tv & the channels that come w/the tv, w/maybe a couple of exception show b/c/d rated stuff.:(

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: AirNap
4 out of 5 stars
4 out of 5 stars review

Crisp 4K Colors & Smooth Motion

[This review was collected as part of a promotion.] After spending a half an hour to 45 minutes in target looking at all the TVs this is the best one we saw for sale. It was the largest TV they had at 75 inches but the color and depth of the picture was amazing for the size. I always had the theory smaller is better for colors and resolution but this is outstanding. Totally would recommend anybody I know.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: CASamsung
4 out of 5 stars
4 out of 5 stars review

Sports are Fuzzy and Universal Remote is Wonky

[This review was collected as part of a promotion.] Overall this is a great TV for the value. However, sports (which move quickly) become a bit fuzzy and pixelated. Additionally the "universal" remote is very wonky. I use the optic input for a soundbar and it frequently loses connection and I have to turn the TV and bar off and back on to have them function.I've never been able to get the remote to pair with my Xfinity cable box and the Apple TV doesn't like it much either.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 1, 2021
Reviewer name: Jreuter
3 out of 5 stars
3 out of 5 stars review

Good but not the best

i purchased this tv a year ago when it was on sale during the holidays. the good, 4k is great! the apps are awesome! but as far as regular hd viewing it is decent. the blacks get greyed out on dark scenes in some movies. there is no real “upscaling” as it says it does. for the price it is a decent hd tv. our main viewing tv is a vizeo m series which is a much better viewing tv. but for a basic tv with 4k and smart tv viewing. you cant beat the price when this is on sale!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: SamsungLove
5 out of 5 stars
5 out of 5 stars review

Excellent Television

[This review was collected as part of a promotion.] This by far is the best Samsung TV I've purchased. It's crystal clear, provides a apple feature and I enjoy not having to manual switch the sources when I turn on my xbox or PlayStation. Only down side to this television is you only have to HDMI ports.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028