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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,031-4,040 of 10,259 reviews
Jul 26, 2022
Reviewer name: Moviefanatic
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This model is extremely clear! The graphics have increased vs previous modes. The TV is clearer when the room is dark. When there are reflections of light from light bulbs it affects what you can see on your TV. I love watching Netflix, Hulu, DisneyPlus and Amazon Prime movies/shows. It enhances your experience through any app you use. The only downfall to this TV is that it sometimes disconnects from your WIFI and the only way to get it to work is unplugging your TV for a few seconds and reconnecting. Other than this minor issue this TV is by far the best one I've purchased thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: khaelea
4 out of 5 stars
4 out of 5 stars review

We love the picture

[This review was collected as part of a promotion.] The picture is very clear and great clarity. The Samsung channels are great, Only downfall we have found is it does not work as well with antenna for local digital channels. Vizio seems to work better for that. Otherwise we replaced 3 of our televisions with this same TV except the one is larger.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: tony
4 out of 5 stars
4 out of 5 stars review

Great resolution, apps 2/3

[This review was collected as part of a promotion.] Tv has awesome resolution, the smart hub is pretty easy to use but after installing several apps and 3 months of use I needed to reset to factory defaults, apps were very slow but after the reset everything is smooth again. Overall still is a great tv for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 21, 2020
Reviewer name: Zekio
5 out of 5 stars
5 out of 5 stars review

Awesome feature

[This review was collected as part of a promotion.] The crystal UHD 7000 series have crystal clear resolution with great sound qualities including apps features and network capabilities, I'm going to enjoy this product for a while, is to bad with this COVID-19 pandemic set me back financially and unemployed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 1, 2020
Reviewer name: Daniel
3 out of 5 stars
3 out of 5 stars review

Good TV, hobbled by constant Wifi disconnects

tv is good, although i am seriously considering returning this 3-month old tv because the wifi connection is constantly dropping now. it was working fine, but now i'm noticing it can't connect after i turn the tv off for the night. the next morning it sees the wifi but isn't able to connect. searching online comes up with many people having this same issue, with no fix by samsung thus far. i would seriously consider if the need for a samsung tv is worth this hassle. it isn't 1995 anymore; fix the problem!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Daniel: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website Support page for your TU7000 model. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 23, 2022
Reviewer name: mikazuki2002
5 out of 5 stars
5 out of 5 stars review

Great TV works awesome

[This review was collected as part of a promotion.] I use my TV to watch Movies and shows, I use an indoor antenna & Stream a lot with my Roku, FireTV Stick 4K Max and also an Android Box! I also like that it came with over 200 web channels to go along with the channels I get from my Antenna! Worth the price!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 31, 2023
Reviewer name: CTHusky
1 out of 5 stars
1 out of 5 stars review

Lasted only 2 months

purchased this tv in november and it lasted exactly 2 months before the screen would randomly go black. sometimes it would stay on for a few hours, other times it would stay on for 30 seconds. i spent a week troubleshooting including using text support from samsung (which was good.) finally i gave up and yanked it off the entertainment center and replaced it with a ten year old 46" samsung which is far superior. it took a week to book the soonest repair date. we shall see if they are able to repair...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi CTHusky, I am very sorry that you experienced issues with your TU7000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 1, 2022
Reviewer name: Samsungfan22
5 out of 5 stars
5 out of 5 stars review

Tv is amazing

[This review was collected as part of a promotion.] I bought this tv because we were searching for a bigger tv and I must say this 65 inch crystal ultra hd tv was the perfect and within the budget... the size as well the clarity and the multi functions available... soon I will be pairing the tv with alexa which is going to enhance my smart home

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Dragonz
4 out of 5 stars
4 out of 5 stars review

Amazing Tv, Speakers have a little to be desired

[This review was collected as part of a promotion.] My Samsung tv works amazingly well, playing games on it and streaming movies is a beautiful experience. However the speaker system doesn't get very loud, if buying this tv I'd recommend buying a separate speaker system so you can get the full tv experience

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Reviewer name: Majordad
5 out of 5 stars
5 out of 5 stars review

Samsung 70” Crystal UHD TV

[This review was collected as part of a promotion.] We bought this TV for our family room where we watch our favorite shows and movies. It's a rather big room and we sit about 15 feet from the screen and the 70” screen is great! The picture is so clear and the detail is amazing, it's like you're right there. I like nature documentaries and the sharp colors really snaps! The contrast between this picture and our old TV's is stunning - makes us so happy we bought it. The built in speakers are sufficient - even an old guy like me can hear all the dialogue and intricate sounds especially while watching nature shows. Overall this was a great purchase for us!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028