Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
Sort by |
Showing 4,031-4,040 of 10,250 reviews
Oct 21, 2020
JoeyinParis
5 out of 5 stars review

Clear and smart

[This review was collected as part of a promotion.] This tv is so crystal clear!! Watching tv has been a completely new experience! The smart features are also so great and super handy! So many app capabilities have been great and turned this tv into not just for media but lifestyle connection!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Nycha
3 out of 5 stars review

Reasonable TV for the Price

[This review was collected as part of a promotion.] The single biggest issue is that when the picture is dark as is the case with some movies, it is exceedingly difficult to see the picture. The second quibble is that the remote lacks advance 30 seconds and repeat 10 seconds options. The buttons are also exceedingly small. Nonetheless, for a very low cost option, this unit serves me well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Nycha: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 8, 2022
Stephanie
4 out of 5 stars review

Awesome TV, awful remote.

i love, love, live my new television, bute i hate the remote. frequently used controls are microscopic at the bottom, and it's layout places all common controls on the lower half that rests in your hand. also, i find that most remotes have a similar layout that this one is nothing like. plan to try the samsung smart things app on my phone or find a better universal remote. that being said, i still and very happy with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 18, 2023
BurnedbySamsung
1 out of 5 stars review

Not so smart

I bought this to use in a very Mac Apple ecosystem as the Airplay capabilities advertised would mean the Samsung smart tv equivalent to an Apple TV plus a “dumb tv”. I would have saved had Airplay worked as advertised. After tech services explained that it was Apple's fault Airplay doesn't work I bought an Apple TV which does support Airplay and works as advertised. Now i have to keep my dumb Samsung remote handy to press escape 5times in a row as my screen fills up with “smart tv” crap whenever i try to use it. It's not that much work to get dumb tv functionality but added to the smart tv price is a daily reminder what a dummy i was to read the Airplay claim Samsung made to sell the tv. Really regret this purchase, an expensive mistake. The picture and sound are quite good but don't buy it to Airplay!

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Oct 6, 2020
FMT1
5 out of 5 stars review

EXCELLENT VALUE

[This review was collected as part of a promotion.] This TV has an exception picture for its size. Had the 60" and I replaced it due to the terrific value and the continued quality and reliability of Samsung. Although it only has 2 HDMI ports, that problem is solved with a switcher. The sound quality is most acceptable and one does not need a soundbar. The ease os setup and the functional remote allows for the cable remote to be retired. I would recommend this product for purchase and/or other Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 20, 2021
Josh
5 out of 5 stars review

Amazing experience an even better investment.

[This review was collected as part of a promotion.] First time trying a curved t.v. let alone a smart one. So I was a little skeptical about the technology but it was not very long before I realized what a great decision I had just made. Long story short covid came to be . I had lost my job and ideas of entertainment going out having friends over were forgotten now we (brandy my wife) were in "what's coming on cable tonight" mode. Samsung 43" curved TV helped us through. As time progressed I couldn't afford to keep and wifi going I was heart broken we were no longer going to be able to cable then Samsung 43" curved TV being a smart tv that has an app store was able to provide us with not only free perfect quality tv but way more entertaining channels and movies then what we at one time paid for so Samsung 43" curved TV was now paying for our cable our entertainment. Wow such a great purchase. Well we moved the TV from the bedroom to the family room and in the process of being careless i damaged our source of smiles my heart sunk I thought for sure I damaged it beyond repair. Glad was I when I realized Samsung 43" curved TV was probably the most durable well built TV we ever purchased it ended up with only 1 bad pixel which because it was curved it cause the other pixels around it to I guess blend bleed into the bad pixel so you couldn't even tell it had a bad one even up close u could not tell. Over all best purchase I ever made and I'd give it a curved 43/10 instead of. 10/10 BTW currently watching it as I write this.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 19, 2021
Sonny
3 out of 5 stars review

Missed something!

this is the most disastrous remote ever! the channel selecter is crammed into such a tight space that there is no way to not goof and go to where you intended! too much numerics up top too little space for tv programming! audio is a joke, picture quality is sub par, cheaper sets have better sound. i could never recommend this product to anyone. samsung seems to have lost their narbles. not the quality i expected! this was so bad , i returned it after 2 days, bought rca 65” qled tv for less money and superior picture and sound. the remote is the same as my roku,super easy!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Sonny: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that you were not completely happy with your TV and have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 7, 2021
Samsungbest
5 out of 5 stars review

Samsung series TU7000B

[This review was collected as part of a promotion.] Bought this Smart TV a few months back I use it a lot as it is my main in the living room. The picture quality is just unbelievably amazing and I can't even begin to explain what gaming is like. Everything on here is so detailed quality on everything. No issues since.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
YankeeRollTider
5 out of 5 stars review

65" Class TU7000 Crystal (clear)UHD

[This review was collected as part of a promotion.] Bought this as a replacement tv after moving. Price point and review(s) were positive and picture was great in the store. Unboxing and setup were simple. More importantly, quick. Once on and connected to my tv provider, the picture (without tweaking) was amazing. Color and sound are exceptional, very close to more expensive tv's I have had in the past. I would highly recommend this model. You buy Samsung for the reputation and quality that resonates across their product lines.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
angaloid1
5 out of 5 stars review

Love my samsung crystal UHD 4K SMART TV

[This review was collected as part of a promotion.] I love the clarity of the picture. Also the ability to download apps is amazing. Clearer than cable/digital channels. Watch a movie or show on any app, totally clear. Like you can reach through the screen and touch the actors. Simply amazing. Thx Samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028