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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,031-4,040 of 10,252 reviews
Nov 16, 2022
Dano
3 out of 5 stars
3 out of 5 stars review

It's a television...

this television is great overall... when it's working. today the screen went dark and it's trying to turn itself off and on and the red indicator light flashes. this television is @ two years old and this is the second time with the same failure. it took 2 weeks to get home service repairs last time and it was still under warranty. hopefully, i'll be able to find my purchase receipt and it will be under warranty still. if it isn't, i won't replace it with a samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Dano, Thank you for purchasing the Samsung TU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. The TV will likely need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 18, 2021
MCccc
2 out of 5 stars
2 out of 5 stars review

only the price

tv control is not what i had in mind, difficult to set up, only online info available, even that doesn't help much. prechannel doesnt work with sling, need less clutter on remote! overall the price was the only reason i bought it, now its hanging in the garage, i put my old tv back in the living room, sad, technology actually isnt that great when it comes to "simple"

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
MiamiSamsungFans
4 out of 5 stars
4 out of 5 stars review

Great TV, disappointed with the remote

[This review was collected as part of a promotion.] Picture clarity is great. Sound pretty good for built-in speakers. Easy setup. Only dissatisfaction is with the remote control. We have a 55 inch Samsung smart tv that included a smart remote with voice input. My wife has difficulty with this remote. Too many buttons for visually handicap person.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2022
MidniteAngel77
5 out of 5 stars
5 out of 5 stars review

"My Crystal Samsung Is Sensational"

[This review was collected as part of a promotion.] Television is my {Elixir}! and if I don't have the proper one, than it's not conducive to me having a productive day. This particular model, has been "Exceptional" thus far, the picture is clear & vibrant, sound can transport you to the actual place, and settings are easy to navigate through. Overall, it is a keeper, and I am 100% satisfied, Much Thanks Samsung!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Dennis402
5 out of 5 stars
5 out of 5 stars review

Love the features of the television

[This review was collected as part of a promotion.] The features of this television are great. Has many features love that has internet and apps. Also every program you watch is crystal clear. When you turn on a sports game it's like you are at the game live. Would recommend to friends and family.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Streamingingradschool
5 out of 5 stars
5 out of 5 stars review

This TV is slim and is everything we wanted.

[This review was collected as part of a promotion.] We have just moved to graduate school so having a TV on the wall for anti-stress binging was an absolute must. 1: the TV looks great on the wall! Perfectly centered and very minimal frame border makes it look perfect in our small room. 2: picture quality was as good as expected. We were worried the picture quality wouldn't be as good as advertised but we have found to really enjoy watching shows and the contrasts are great. 3: A surprise. The sound is phenomenal and we were not expecting it. I had argued for a while to get a matching sound bar to boost the performance, but honestly we might not even need it. The sound is crisp and there is never a cringe moment. In fact, it's so good I think it'll be a while before I could convince the Mrs to spring for one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
CheeekyCheeeks
5 out of 5 stars
5 out of 5 stars review

Great TV for a surprise price

[This review was collected as part of a promotion.] I honestly was not expecting much for a 70" inch tv at this price point, but wow was I wrong. The picture and sound clarity is rated above what I imagined it would be. I am coming from a 65" inch LG at a much higher price point. You honestly can not tell which is the more expensive tv from just looking at the screen.Would highly recommend this t.v. to anybody and get ready to be genuinely surprised.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 8, 2021
Robin
1 out of 5 stars
1 out of 5 stars review

Don't buy

everytime i turn on my tv it says network error. for awhile i would unplug my tv and let it reconnect. now i hold down the power button 3 secs for it to reconnect. thats the only way it will come on without getting a network setting error. not happy with samsung at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
Dixonpc
4 out of 5 stars
4 out of 5 stars review

Over all its a good tv

[This review was collected as part of a promotion.] when I took the tv out of the box and turn it on .it had a black bar running up and down on the left hand side of the screen . The only service I could find was to have samsung come to my house. So I'm a little down on samsung right now. I hope in the future I can get it fixed.DanHelp

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 23, 2021
Katelyn
5 out of 5 stars
5 out of 5 stars review

Great quality, reliable, love the tv capabilities

we purchased this tv after purchasing another offbrand tv and it not working immediately out of the box. however, when we purchased this tv to replace the old nonworking one we were very pleased! the set up was very easy and you can download most apps of your liking. i also like how it has samsung tv plus which is a free type of tv programing that we had no idea about when purchasing it. the quality of the picture is amazing and we are very happy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028