first the remote is the worst, i was told how bad it was but tryed anyway, very hard to figure out how to use it sooooo if you cant figure it out you cant ajust pitcher if you can not ajust pitcher what good is it i don't like the tv or remote going to return it after the holidays there are much bettter tv's out there for less money thank you good luck !!!!

[This review was collected as part of a promotion.] I have had this TV for just over three weeks so far and I really love it. It works well, the picture is clear and bright, and overall the sound is really good. There are only two times I ran into issues with the TV. First, was during the unboxing where I went to remove the protective film from the TV. There were two strips of solid plastic along the edges of the screen that when I was removing I was worried I was going to damage the screen because they were so difficult to remove. However, after extremely carefully remove the film and lightly pulling the strip I was able to remove the plastic edges of the film. The second issue comes when changing streaming applications. When I was trying to switch from Netflix to Hulu the losing page for Hulu would appear and then would suddenly revert to the Netflix streaming page. This was slightly frustrating but the next day it was resolved and I had no issues. In regards to streaming, this TV is great it has most major services so I felt no need to get a Roku device, Apple TV device, or Amazon Fire Stick like I have had to in the past. All in all this is a great TV and you won't go wrong purchasing it!

[This review was collected as part of a promotion.] Okay.. so I just wanna make this quick and simple since I know y'all have a bunch of reviews to go through BUT all I can say about this TV after owning it for a couple of months now is that everything is RIGHT IN FRONT OF YOU! From channels, apps, programs and other features this things has is completely off the top. I was flabbergasted when I found out I can download apps on here lol but overall it's 10/10 would recommend for sure to someone if they ever need a TV.

it is a wonderful thing when ai sets most of the settings for you. the picture is stunning, the wireless connection is seamless, and apps are easy to load. this has been the best electronic purchase i have ever made. it makes me want to throw out the rest of my smart tvs and get more samsung smart 4k tvs. now i know.....get one and enjoy!!

i bought it november 2020. now it's jan 2022, this morning the tv screen went black and appears to keep turning on and off. remote controller's not working, nor does the power button. the previous tv we owned from different brand lasted well over 6 or 7 years and it didn't have technical problem when we decided to change tv either. i'm not sure if it's just i'm unlucky with this product or are the smart tvs nowadays all have short lives... but i'm pretty disappointed , as this was our first smart tv and i loved all the functions.

[This review was collected as part of a promotion.] The tv works great with all new smartphones. Using features such as airplay is awesome and way faster than other tv products out in the market. The crystal 4k screen is super crazy. It first seemed unrealistic to me.

[This review was collected as part of a promotion.] My new Crystal UHD TV is the best upgrade I made!! The image is on my favorite movies and tv shows are crisp and the colors are vibrant. Not to mention the home selection button which allows me to easily navigate from watching my favorite shows on Netflix to keeping up to date on my health on the Samsung Health app. There's so much this TV has to offer and I can't wait to discover everything!

this tv hasn't worked well at all and i've only had it for 2 weeks. expected a brand new tv to work amazing for at least that amount of time. periodically won't load my apps, like hulu for example, and makes me reset my tv in order to get any of them to work, which in turn makes me have to re-enter all my info. shuts off randomly and wont turn back on for 10 min. screen flickers on certain apps/channels and wont ever go away. the color of everything on the screen turned green for a whole day, nothing fixed it until it just stopped the next day. the list goes on and on, definitely disappointed.

[This review was collected as part of a promotion.] The Cristal UHD has a very good picture and quality with streaming, video games and air TV. Deeper blacks and brighter whites, the colors are OK. Internet/Interface: Is OK 7/10 I'm having some issues with slow internet first week and then sometimes the wifi connection fails so I have to change to etherneth. And the Interface through the menu is sometimes slow comparing with other Samsung TVs. I had a previous Samsung so the set up was rather easy just had to login and the app installed all apps without problem. Control: My personal opinion is they should kept the old minimalist design control, the less buttons the better , some cases during night due to the huge amount of buttons I cannot navigate through the interface as easy as I used to do in the minimalist design.

[This review was collected as part of a promotion.] I have a brite clean picture with beautiful color. The sound is clear and I am enjoying my purchase. I wish there was a guide to let me know what function or programs come with the tv but I am figuring it out with my 7 year old child she is computer sabe.