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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 3,941-3,950 of 10,250 reviews
Jun 30, 2020
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4 out of 5 stars review

nice picture

[This review was collected as part of a promotion.] like to see you move the speakers from the rear of the tv to the front bottom or the sides. if keep the speakers slim the top of the unit is an option. the reason is with the speakers in the back and the tv is mounted in a nitch or a cabinet it muffles the sound.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
DaKnight
4 out of 5 stars review

Overall this TV has great features

[This review was collected as part of a promotion.] I really wouldn't change much about this TV at all, the only two downsides I've found are minimal. One being the remote, as a man with larger fingers I find myself hitting multiple buttons at once and this results in me accidentally hitting the exit button on multiple occasions. Secondly, the apps to choose from are great but it is missing some apps that I have on another smart TV that I would like to see included.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2022
niagara94
5 out of 5 stars review

Great TV! Would Buy Samsung TV's again!

[This review was collected as part of a promotion.] We have 2 of these tv's and they are great! Picture is great, love the screen size. We watch over the air tv as well as streaming through a multimedia device. It would be great if there were more connections in the back but it does work for us.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Applesucks
5 out of 5 stars review

This TV IS super clear

[This review was collected as part of a promotion.] easy to install and the sound system is just perfect. It suits great for entertainment, either gaming or movies. The best feature of this TV is it has free TV live channels and a huge variety of apps.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
KateTheGreat
5 out of 5 stars review

great quality at a great price

[This review was collected as part of a promotion.] I have an older 36" Samsung (2006 Touch Of Red model) I wanted to replace. Not because it didn't work but because I wanted a new modern smart TV Samsung builds TV's to last, 16 years is a long time for a TV hold up and keep working Anyway A few weeks ago I purchased a 43 inch Tu7000 for the bedroom. I was seeking a thin modern affordable TV with a great picture This was the ultimate choice! I also find this model has decent internal sound, without a soundbar but of course you can always add one which I'll do soon to watch my music videos. .

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Mollyolly
4 out of 5 stars review

Great Tv, software is ok

[This review was collected as part of a promotion.] The tv quality is awesome and things look great. The only issue is the software seems clunky and slow compared to other smart tvs I used. It is frustrating to open an app when there is lag between the remote and the tv. Great picture though!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
MySamsungMNTC
5 out of 5 stars review

This Samsung TV has a bright vibrant picture.

[This review was collected as part of a promotion.] My Samsung TV has a very bright vibrant and clear picture. I love watching it during the daytime at night or with any lighting conditions because it still looks perfect. It's easy to connect to it via my mobile device a Samsung ultra s22 5G. In addition, it has all the apps I need including HBO Max, and you tube! It's easy to use has an easy remote and is the best smart TV on the market for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
sportsfan
5 out of 5 stars review

Great picture/Great sound

[This review was collected as part of a promotion.] We use our TV for satellite and streaming. We love to watch sports and it has a great picture for football and baseball. The only thing we don't like is the mute notification that shows up every few seconds if muted. We just keep it volume 1 so we don't have to look at it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
NILFY03
4 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] I am in love with this product. The video quality is amazing, and looks even better in game mode! I love the the sensory lighting adjustments. Makes it so you get perfect picture. The user interface is easy to navigate. Only thing that is lacking for me is the sound when watching tv comes through low so volume has to be at a higher setting, but a sound bar would be an easy fix. In game mode sound quality come through louder and allows for the player to get a decent gaming experience. Would definitely recommend this product. Great value for your money. Very easy setup.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2020
Celina
1 out of 5 stars review

Zero Stars - selling known faulty feature

samsung is selling a tv with a known function issue that dims entire dark scenes. i don't understand why i would not want to see the details. i want to watch the whole movie and not just the light parts. i texted with support and was told "i've checked my resources and see that the tv model that you're referring to has frame dimming technology so whenever a dark frame appears it dims the entire frame instead of that particular area. this is normal functioning with this model tv." it is a known issue but samsung hasn't push some type of update that allows us to shut it off or quit selling a faulty tv. i can't enjoy some of my favorite shows with dark scenes and have watched on my phone. pointless to have 65" tv if it doesnt work. please fix this with an update or quit selling.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Celina: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions