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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,931-3,940 of 10,259 reviews
Jun 16, 2022
Reviewer name: TezenN
5 out of 5 stars
5 out of 5 stars review

Everything I Could Hope For

[This review was collected as part of a promotion.] I use the tv exclusively for streaming; no cable plan whatsoever. I personally have my streaming services quality set at a lower resolution than the tv can handle since I stream a lot and don't want to zap too much monthly data (I.e., my first week, I used 360GB of data). Some fun things: You can have fun karaoke nights with it if you use the Spotify app and set it to display lyrics. No need for Rocky or Fire—you can download all the typical apps. The tv's speakers aren't bad, so if you don't have an extra sound bar, sub woofer, and other speakers you should be just fine. I have an iPhone, but it looks like there's more connectivity if you have a Samsung phone. These things seem nice, but also, I don't feel left out by not having it. The phone app lets you search for shows/movies/etc and functions as a remote. I don't use it often, but comes in handy when I step away and realize from afar that I don't plan on returning (remotely turn off the tv). If I'm being honest, I'm not much of an equipment person, so I probably wouldn't notice much of a difference between this or another same-sized tv from a quality perspective. But from a UX perspective, I prefer the Samsung useability vs other smart TVs I've used/owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Arenke
5 out of 5 stars
5 out of 5 stars review

Best Deal ever

[This review was collected as part of a promotion.] The price I pay for the TV I bought is the best deal ever.The quality of the image and easy to use features forr an old guy like me...The speakers work lol ke a charm. I don't have to have the volume at 80to be able to listening to Tav shows and or sports events..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 18, 2022
Reviewer name: Doclocke
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Jan 13, 2021
Reviewer name: ehhh
3 out of 5 stars
3 out of 5 stars review

Looks greats but has some issues.

i've had my tv for about a month now. good- picture quality is great, easy to figure out and use, wide range of apps available to download. bad -within first 3 days tv wouldnt pick up wifi signal so i had to reboot entire tv (re-sign-in to all apps) just to reconnect. hasnt happened since. -hdr constantly malfunctions while playing playstation 4 video games (picture becomes extremely sharp impossible to even see whats going on), - tv sometimes has hard time picking up hdmi signals (sometimes have to turn my cable box on and off to get the tv to pick up the signal) -randomly switches between apps when first starting up (will open youtube & quickly switch to another app before finally going to the app i selected on the control)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ehhh: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing WiFi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Additionally, your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: bacatcha
5 out of 5 stars
5 out of 5 stars review

Clarity Supreme

[This review was collected as part of a promotion.] This tv is so easy and quick to set-up...out of the box and watching within minutes. The remote is easy to use and on screen menus are easy to follow as well. The picture quality is awesome and makes watching movies an experience instead of a viewing. I'm thrilled with my samsung...you will be too.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 23, 2021
Reviewer name: Becks
3 out of 5 stars
3 out of 5 stars review

Decent sized screen

we bought this tv thinking it would be an upgrade from our older 65” samsung. however, it was no better and image was the same. honestly, not overly impressed for it being an upgrade from our last model. works fine, just doesn't seem to be better quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Becks, Thanks for your review! Your new TU7000 Smart TV features our ultra-fast Crystal Processor 4K that transforms everything you watch into stunning 4K. You can choose from different Picture Modes to suit your preferences. Go to Home > Settings > Picture > Picture Mode to choose from (Standard, Natural, Movie, Dynamic, & Filmmaker Mode. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.) If you’d like further help with settings adjustments or have any questions, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 5, 2022
Reviewer name: 07GK
5 out of 5 stars
5 out of 5 stars review

Great TV

this is our 5th samsung tv and happy with this one to! we did have to do a youtube search on why we couldn't get our internet to stay connected so just did the factory reset and working like a charm. will have to buy a sound bar as the location we have this one the sound is not as good as what we would like it to be.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] I got this TV after moving into my new apartment. It was delivered efficiently and without issue. The 43” is perfect for my smaller living room, it was super easy to set up both using the remote and the smart things app. Beautiful picture and good quality sound even without speakers attached! Love it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Reviewer name: NightRavens
5 out of 5 stars
5 out of 5 stars review

Love the clarity

[This review was collected as part of a promotion.] We are a gaming household and I love how clear the games are on screen! I am able to fully read everything and see everything without having to squint or get closer to the screen! Beautiful colors and wonderful sound! Definitely worth the purchase!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
Reviewer name: Melnel
5 out of 5 stars
5 out of 5 stars review

Features

[This review was collected as part of a promotion.] This TV is worth every penny. The image texture is amazing it has the Apple TV built in so I don't have to buy an extra device to hang on my wall. It has simple TV for free as well as netflix, youtube, apple tv, and internet options too. I highly recommend it to anyone looking for a affordable tv with great features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028