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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,901-3,910 of 10,259 reviews
May 23, 2022
Reviewer name: Trucker4Life
5 out of 5 stars
5 out of 5 stars review

My Samsung

[This review was collected as part of a promotion.] I have owned just about every make of tv u can and my new Samsung by far has the Greatest Picture I've had the pleasure to watch. I will now only buy Samsung when it comes to television. Thank you Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 3, 2020
Reviewer name: KRobe
4 out of 5 stars
4 out of 5 stars review

For its price, a great budget option

[This review was collected as part of a promotion.] Samsung's TU7000 series aren't the best 4K TVs on the market, but if you were considering buying them, you probably already knew that. What's most important is that it looks great "enough." High brightness, decent software experience, and compatible with everything you need it to be compatible with. Surprisingly decent speakers, as well, with voices being particularly clear. Biggest downside: no real HDR implementation, despite the panel being able to receive HDR signals.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 21, 2022
Reviewer name: Bampasou
3 out of 5 stars
3 out of 5 stars review

Great picture : Awful remote

I purchase the 43" version of this line about 6 months ago to use in my bedroom. The picture quality is great as you would expect from Samsung. But the remote is poorly designed. When I was reading the reviews before I purchased there was a complaint about the button sizes on the remote and I just thought it was it was a Karen complaint. Then I purchased, she was right. And whoever designed the user interface must be clueless. It takes 17 sets to set the sleep timer. And if you accidently press one of the mini buttons out of sequence, start again. It's such a PIA, I would not purchase this again, and I'm in the market for a 65".

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Bampasou, We appreciate your feedback on the TU7000 TV's remote control. Please know your review will be shared with our internal product teams. I do want to let you know that you can control your TV from your Android or Apple device by downloading the SmartThings App. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: Dee527
5 out of 5 stars
5 out of 5 stars review

Best Tv by far!!

[This review was collected as part of a promotion.] I bought 2 of the 43” 7 series for my daughters rooms. They are so simple and easy to use. My 8 year old has even taught me a couple of things. I love that it just uses 1 remote for everything!! The picture and sound are great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] Our TV sits in the living room and we love how it looks on the wall. The picture is great for when I watch the movies I love or when we are having family movie night. The features are easy to understand from navigation of the apps to the settings and setting up your account.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Yayita2012
5 out of 5 stars
5 out of 5 stars review

So worth it!

[This review was collected as part of a promotion.] I am very pleased with my purchase. I love having a smart TV and not having to add devices to be able to stream all my subscriptions. It comes with Samsung TV too which offers a variety of channels. Initially I was having issues with mirroring my phone to the tv and the airplay feature. However, I reset the TV and tried again and it work. I use this feature for the workout apps. The colors are so crisp and clear it is really a great experience. I like using the SmartThings app to be able to turn it on and off when I don't have the remote. The sound is very clear and the TV can get very loud even without a sound bar.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 12, 2022
Reviewer name: chels9
1 out of 5 stars
1 out of 5 stars review

Save your money, breaks after a year

I bought this TV a year ago, and it is kept in a pristinely clean and safe area. Today, it developed a black line down the entire screen after the warranty just ended. I tried all the diagnostics and have several Samsung products. I'm extremely disappointed and hope the problem can be addressed by Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi chels9, Thank you for letting us know about the issue you are experiencing with your Samsung TU7000 TV. I have a few troubleshooting steps for you to try, which may resolve your problem. 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 22, 2020
Reviewer name: Rivergirl
5 out of 5 stars
5 out of 5 stars review

The picture and sound are great

[This review was collected as part of a promotion.] I love the way the picture looks as well as the sound. I also great that there's an app you can control your tv from. Makes it great when your kids are watching tv, you can monitor or turn it off when it's time to go to bed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: DK77
3 out of 5 stars
3 out of 5 stars review

Great Picture, terrible home system

[This review was collected as part of a promotion.] I love the picture quality on the Samsung tv's (I had a smaller, non smart Samsung tv prior to this one). However, the home system is slow and unorganized and searching for an app is complicated. The remote control is awful. All the play, fast forward, stop buttons are tiny and at the very bottom. The Netflix button is smushed up right next to the volume bar so I constantly press that by mistake. It is almost the exact same setup as the non smart tv remote. Why not have a better, larger remote with buttons spaced out and placed in better positions. I am looking into a universal remote to replace it. So 3 stars overall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DK77: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design and interface is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 27, 2022
Reviewer name: BobGray
4 out of 5 stars
4 out of 5 stars review

Very nice television

[This review was collected as part of a promotion.] I love the picture for the price of this TV. It switches between apps fairly quickly and responds easily to commands from the remote. The sound leaves a lot to be desired if you're trying to watch a movie.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028