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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jun 17, 2022
ArieBB
5 out of 5 stars review

I Would Recommend This TV to Everyone I Know

[This review was collected as part of a promotion.] I use my TV for everything to watch Youtube, Netflix, Hulu, and all my other streaming services! This TV is excellent for downloading new apps and enjoying them. It's like having a phone with a bigger screen. I love my TV because it houses everything I want, and I need to stay entertained when I need to relax. Also, my TV is very portable. I use my TV in my dorms. I move my TV from room to room, having movie nights and gaming sessions. This TV is always the life of the party in my social circles. This TV is one of my best purchases, and I recommend it to anyone looking for a new TV. My family also suggests this TV because it works and it has a lot of great features you don't get from other brands and TVs.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 25, 2021
CAce703
4 out of 5 stars review

This is a good TV

[This review was collected as part of a promotion.] I use my TV for streaming and gaming. I enjoy it what I use it for. I bought it since it's price was not too high for the features. The only thing I would change is the user interface. I feel as though that could be improved and simplified.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Aria
5 out of 5 stars review

Samsung Hi-Tech Simple and Sharp

[This review was collected as part of a promotion.] This smart TV is picture perfect; the picture is clear, the colors are sharp and the sound is not muffled, but in stereo. It was also easy setting up the TV following the instructions provided in the manual both for internet and cable streaming connections. The instructions on the use and functionality of the remote were very helpful as well when operating the TV. As one knows, not all remotes are the same. The TV fits beautifully in my bedroom, although at first I thought the 43" would be too big, but turns out the size is just right! Thank you Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
YanksFan
4 out of 5 stars review

Great Picture, Obnoxious User Interface

[This review was collected as part of a promotion.] This was my first Smart TV purchase and I must say that the picture quality is stunning. The colors are vibrant and watching my favorite movies is now a new experience on this TV. The biggest drawback that takes some getting used to is the User Interface. I am not a fan. When you turn the TV on, the “homepage” takes some getting used to. I guess I had high expectations being an Amazon Firestick user as well. It would be nice if the homepage was cleaner.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 18, 2020
ninjamonkey
1 out of 5 stars review

tv powers off randomly

this tv is horrible, within an hour and a half it has powered off at random 5 times thus far, ive had a service ticket on it about 3 weeks ago for the exact same thing, they replaced the circuit boards but still same problem....samsung should stick to phones, any other samsung product ive ever purchased hasnt even been worth recycle value at the dump

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ninjamonkey: Thank you for purchasing the TU7000 TV. I am very sorry for the issues you have encountered with the TV turning off by itself. You may want to try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. - Settings > General > System Manager > Time > Sleep Timer If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it. - Settings > General > Eco Solution > Auto Power Off - Settings > General > System Manager > Time > Off Timer Your user experience is very important to us and will be shared with our teams. Should you need to schedule further service, please contact us again and reference your last service ticket number Again, my apologies for the inconvenience you have had. We do hope to hear from you. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 27, 2022
Samsungisthebest
4 out of 5 stars review

TV for my seasonal cabin

[This review was collected as part of a promotion.] I have a higher end Samsung in my other home. We just needed a basic tv at my camp. I LOVE the Samsung menu of channels for tv without cable. You really don't need a cable box for anything else. Just cable hookup to stream FUBO(for everything Sports), Netflix and Prime. Perfect setup. I'm giving 4-Stars because, apparently, Samsung TVs and Frontier Communications don't communicate wirelessly. So I needed a cable to go TV to router. No one at Samsung could figure it out so I bought a cable and tried that. Works like a charm!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 23, 2021
SonnySmiley
5 out of 5 stars review

Super easy setup.

[This review was collected as part of a promotion.] I use my Samsung 70" TV for watching movies and general TV. At first the small print was a little fuzzy with the coax cable so I plugged in my HDMI cable and right away the TV switched to "New Device Detected " and took me through a very simple and easy setup process. I liked that a lot. Now everything is crystal clear down to the finest detail. Thanks Samsung, finally a "Smart TV" that's actually smart.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 7, 2021
Dv32
4 out of 5 stars review

Overall great tv

[This review was collected as part of a promotion.] Great TV only issue I have ran into is the remote and the delay there is at times when pressing a button and it actually reacting on the display. Could get a bit slow at times. Besides that the display is beautiful, easy tv stand install.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 25, 2023
Gjaklevich
1 out of 5 stars review

Picture is good, everything else is awful

I have owned this TV for 2 years. The interface moves at the speed of a snail. Going from one app to another is always difficult. The OS will crash sporadically. The remote is way too big and clunky. The buttons are placed in the worst possible lineup. This TV has been heralded as a bargain due to its crystal clear 4k picture. I will respectfully disagree. Do not waste your money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Gjaklevich, I'm sorry that you are not satisfied with your TU700D TV. Please know your feedback will be shared with our internal teams. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 14, 2021
Anonymous
5 out of 5 stars review

All in One

[This review was collected as part of a promotion.] This TV has been much better than I anticipated. We use Android and Apple devices in my house, so before we primarily used Chromecast if we wanted to cast anything from our phones to the TV. We had considered getting an Apple TV too so that the Apple phones could share their screen, but this TV let's you cast both right out of the box. It has all the apps I could ever need, plus free Samsung TV Plus. They recently added a Portlandia channel, so I pretty much only watch that now. I even switched to a Samsung phone recently and there are even more integrations that I'm learning about, pretty impressive if you ask me. We used a sound bar for a little bit, but the TV speakers seemed better than the soundbar that we had on hand - YMMV though.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028