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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,761-3,770 of 10,259 reviews
Sep 16, 2020
Reviewer name: Joey
2 out of 5 stars
2 out of 5 stars review

58" Class TU700D Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] I am a loyal Fan of Samsung. I recently purchased a 58" Class TU700D Crystal UHD 4K Smart TV (2020). It is the perfect size for the room and once again a wonderful picture. I had to return the 1st set after a couple of weeks for no picture on the screen. Unfortunately I had the same issue with the new replacement set. Samsung had the screen replaced. This is the first time that I have any issues with any of my Samsung TV hear in New England or down in South Florida.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 6, 2020
Reviewer name: Foadlabandtud
5 out of 5 stars
5 out of 5 stars review

Great picture and size!

[This review was collected as part of a promotion.] Really like this tv and it's the perfect size for a bedroom or living room! Having a smart tv really makes it awesome for hooking up to your favorite apps for shows! We mostly watch movies and apps but occasionally this tv is used for Xbox too. Awesome experience with a clear screen for gaming. Overall easy set up and upkeep! we have it hooked to an external speaker set up for max sound experience but it had good sound before we even did that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 5, 2022
Reviewer name: Clay
3 out of 5 stars
3 out of 5 stars review

Tv is ok, remote is a challenge

[This review was collected as part of a promotion.] the overall tv for the price is tine. sound isn't great but not bad. the challenges are the remote control is a problem. and it does not integrate well with my cable (fios) so when you hit the guide, no information is given. and if you have any glare, forget it. you can not see anything. and it wil not allow you to change the size of your picture (no zoom etc). what you see is it and it will not change. again for the proce it is fine, but far from ideal.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Clay: I’m sorry for the difficulties with your TV remote. We understand your frustrations, and are here to help. Please know, With Anynet+, you can control external devices that are connected to your TV with HDMI using your TV remote. To turn on Anynet+ (HDMI-CEC), go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC). If your cable box does not support HDMI-CEC, you will not be able to use Anynet+. Additionally, you can use the Universal Remote feature to program your connected devices using your TV remote by following these set-up steps: 1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote. 2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote. 3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected. 4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor

Sep 15, 2020
Reviewer name: cgonz812
4 out of 5 stars
4 out of 5 stars review

Really solid tv

[This review was collected as part of a promotion.] Like I said earlier it is a very good product especially for its price. I like the way its easy to use and like how Im able to do things like sync up my playstation to the tv so that when I turn on my playstation, my tv also turns on and thats just a cool little future.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 7, 2020
Reviewer name: CeCe
3 out of 5 stars
3 out of 5 stars review

Mostly like this set.

for the most part i love the tv, but if you don't have a cable box but have cable don't expect to get all your channels. it took over 5 phone calls to get a somewhat helpful person. he claims it is a bug and the software people will write a patch to fix it but will take over a month to do. so while i wait i am missing half my cable channels. so until it is fixed we have a love hate relationship.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

CeCe: Thank you for your review of the TU7000 TV. Your TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you are not receiving all channels. First, confirm that your coaxial cable is securely connected to the TV. Then, run Reset or Auto Program • Settings > General > Reset • Settings > Broadcasting > Auto Program I hope this helps with your issue. For further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 25, 2021
Reviewer name: Lineman59
3 out of 5 stars
3 out of 5 stars review

55 inch Smart TV

tv constantly drops connection to my wifi network . none of my other devices have this issue. reconnecting is often problematic, having to remove and readd network. also adding apps to the home screen bar is difficult and counterintuitive. im very tech savvy so disappointed. this being my first smart tv has still not been a simple, straightforward experience. based on managing networks and trying to figure out how to pin apps on the smart apps bar i hope this television lasts a very long time because i don't want to go through this again. i thought buying a samsung smart tv would be a great way to go. now i'm not so sure, perhaps i should have tried another brand. good picture, clarity, color and sound though so overall that's the main thing. just wish it was easier to setup and manage.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Sbirdie
5 out of 5 stars
5 out of 5 stars review

Amazing TV! Worth every penny

[This review was collected as part of a promotion.] This has been a great TV for our home. Not only was the price very fair but the quality is amazing. It is so nice not having to buy any type of streaming product to watch our shows. Also being able to mirror the tv with any device and being able to download any app makes it very simple to use. Also it is compatible with all the other smart home products we own which makes it very convenient! We love the TV and are very happy with the product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 2, 2022
Reviewer name: Dullahan
5 out of 5 stars
5 out of 5 stars review

Wonderful Product

[This review was collected as part of a promotion.] Easy to understand setup, both of assembly, and startup. A slightly confusing menu for first time Smart TV users, but takes little time getting used to. I use my TV mostly for gaming. It comes with a gaming mode which enhances video, and audio for specificly gaming use. You can have just about any video or audio app you wish for on it. One of the best TV experiences I've had.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 31, 2022
Reviewer name: jo27kim
5 out of 5 stars
5 out of 5 stars review

Samsung TV Greatness

[This review was collected as part of a promotion.] I love my TV. Its bright, clear, and big enough for me to get the full experience. The only flaw if, if I had to point out a flaw, is that its response rate is a bit slow. There is usually a .5 to 1 second lag after pressing a button on the remote. Other than that, the TV is great in all other categories 9.5/10 for me

Review from Samsung US
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Sep 24, 2020
Reviewer name: AudiG
5 out of 5 stars
5 out of 5 stars review

Great TV, Even Better Price!

[This review was collected as part of a promotion.] On the search for a new TV. MY wife and I were on the hunt. We love watching Series together, and at that moment we only had 1 TV.. So as we were searching on the inter webs for a new tube. We stumbled upon the Samsung 55" Inch TU7000. I love the Asian build of this TV, being asian myself, I always appreciate when a TV is wonderfully made. So me and my S.O discussed it and figured, What the Hay-day, let's pull the trigger. So we got it at the TV Store and brought it to it's new home. Beautifully wrapped, we then took it out of the box, plugged that bad boy in and...... BOOM! Welcome to our new Best-friend. Short story Long, The Samsung TU7000, is an amazing machine for the price. You should Get one. Now.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028