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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Aug 5, 2022
Skip
2 out of 5 stars review

Quality

bought a 58 inch samsung in november 2020, picture was great, loved the extra channels with samsung plus, but about 3 weeks ago started getting bad pixels on the bottom of the screen, last night it completely went out, in the middle of watching a show, there appeared a brown spot as if the film was melting, at first we thought it was the station, but realized it was the tv when we could not get any other stations, seems this model was not reliable as, this size tv is no longer being made. very disappointed would have thought it would have lasted longer than 20 months, hope the 43 inch samsung i bought for the bedroom a year ago lasts longer than that

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Skip, Thank you for your review of the Samsung TU7000 TV. We are sorry to hear about your experience with the brown spot. Please know we are here to help you. To better help you with your specific issue, please call at For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 28, 2022
AmyP523
5 out of 5 stars review

Extremely Pleased with My Samsung

[This review was collected as part of a promotion.] My first purchase of a flat screen tv. The clarity is Amazing and has incredible audio quality, very good for watching movies. The size is perfect and fits in any space. It also works very well using the Mobile HotSpot.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 22, 2022
Mwakefield760
5 out of 5 stars review

The quality and picture of this tv is amazing!!!

[This review was collected as part of a promotion.] I love this tv the picture quality is awesome no matter what I'm using it for. Works great for streaming on all services I use. It works brilliantly with my 8k hdmi cable I use for my PlayStation. The audio it produces is also extremely high quality. I love this tv and everything about it. Only thing I would change is the amount of money I had at the time of purchase so I could have gone with a little bigger size then what I got. I highly recommend to anybody that hasn't tried a Samsung tv that you need to immediately!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2021
Dbake
5 out of 5 stars review

The Samsung Experience

[This review was collected as part of a promotion.] I use my TV for gaming and playing music videos, it's the ultimate visual and gaming experience. But when I use it to play music videos during one of my parties, it becomes the center of the party with people gathered around watching crystal clear quality music videos along with the amazing sound that comes from the speakers!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 19, 2022
CrimeanEagle
5 out of 5 stars review

Good compact TV with good resolution and features.

[This review was collected as part of a promotion.] I use it mostly for watching Youtube content and playing video games. It gets the job done. I like the screen resolution and compact size of this TV that fits exactly where I needed it to be. And, of course, it is very affordable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Momala
5 out of 5 stars review

It's all I ever wanted and needed

[This review was collected as part of a promotion.] My TV lets me stream movies and TV shows and then I can switch over and watch all the normal TV programs that I want. It updates itself, so I never have to worry about fixing it, And if something did happen to go wrong there's always the support services that are right there in the TV. I swear by Samsung. All my TVs are Samsung, as well my watch 4 and my Galaxy S22 Ultra. Samsung has the best products on the market.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
atank
5 out of 5 stars review

Samsung Great Value and Super

[This review was collected as part of a promotion.] Samsung TU700D is a TV that comes with pretty solid build quality if you consider that we are talking about the lowest cost per 55" Samsung offering this year and certainly is not giving away its budget nature when you first look at it. Audio quality is good, but really needs the Samsung sound bar for best audio visuals. We love the remote design and functionality, simple to use, and it will get the job done just fine for the price you pay. If you are looking for an extremely low budget, affordable TV point of view then the Samsung TU7000 is an excellent model that can offer you many hours of casual viewing pleasure either for streaming, broadcasting or gaming.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 26, 2020
VanCooler360
1 out of 5 stars review

The screen went red!!!

[This review was collected as part of a promotion.] hi after having the tv for two days. all that we saw was red!....the picture never changed. we returned it to the store and we got another brand. the store said that they have had problems with this tv mainly picture. thanks

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

VanCooler360: Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com ~ Samsung Solutions

May 24, 2022
Lovesamsung
4 out of 5 stars review

great features

[This review was collected as part of a promotion.] i use all of samsung when it comes to electronic i use my 65 in for gaming streaming and the picture adjustments i love how you can tune them in to your preference and the device care built into it is awesome and i love the free samsung tv channels its way better than cable by far

Review from Samsung US
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Sep 18, 2020
CDKros
5 out of 5 stars review

Great Connectivity and Picture Clarity

[This review was collected as part of a promotion.] We have owned this Samsung 58 inch TV for 6 months. The product was easy to setup. We had two problems at first, 1. There were thin blue horizontal lines on the picture which did not obstruct viewing from across the room, but were clearly visible up close. 2. Our Sound was out of sync. Both problems were resolved by great tech support. The first problem was resolved with a new screen and the second was a minor setting adjustment. So far we are very pleased with the TV. My only advise is to go large regarding screen size. Very appropriate for our family room...but sometimes I wish I had gone with a 65 inch. On the whole, I am very pleased with this purchase. This is our second samsung product. The first one went to another room in the house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028