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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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May 26, 2022
Maybe2
5 out of 5 stars review

Considering a Second Purchase

[This review was collected as part of a promotion.] The Samsung TU7000 Crystal UHD 4K is the first Smart TV I've ever owned. With health challenges, I primarily use it for entertainment purposes and to keep abreast of what's happening in the world. Overall, the TV itself has excellent picture and sound quality with sufficient customizable features in settings that meet my general needs. It also boasts a user-friendly remote, a clearly delineated guide and Samsung TV Plus which, although not extensive, offers free TV streaming of 100+ channels and an array of newscasts in conjunction with vintage and contemporary TV shows, documentaries, sports, movies, etc.. The TV also provides a centralized Hub and supports a number of platforms that can be downloaded via respective apps or directly accessed through SamsungTvPlus.com. Thus far, I've not encountered any problems with the Samsung TU7000 Crystal UHD 4K and am considering purchasing another.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Mommab
4 out of 5 stars review

Has been a great t.v.

[This review was collected as part of a promotion.] The picture quality is still top notch. It updates itself and the apps available are addiquit. I use a sound bar, but the t.v. peakers sound is good. Knock on wood, but I've had no problems with my unit.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Julz
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] This TV is gorgeous. I actually have 2 of them, one is a 65” and the other 55”. The picture is crisp and clear and so is the sound. And it truly is a SMART TV, it comes with many apps and you are able to download any app you want. I would highly recommend this product to anyone!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Ladyc1
5 out of 5 stars review

Best tv brand

[This review was collected as part of a promotion.] This is my second Samsung tv and I'm just overall impressed with these tvs. I love the free Samsung tv plus feature with tons of great shows and movies. The smart things app is amazing too! I can control the tv from another room and even allows me to monitor what my kid is watching, the volume, and if I misplace my remote I can just pull up the app and use that as a remote. What really draws me in is the picture quality and how lightweight the tvs are; not bulky and obnoxious looking.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 23, 2022
WInk
1 out of 5 stars review

Absolutely Frustrated and Let Down

Do yourself a huge favor and stay away from the 4K Crystal series. I bought this TV about six months ago. Everything looked great in the store but once I got it home I discovered that without whatever picture they were using for the display was obviously super bright. At home the picture was dark and murky. I went through all the usual suggestions on the internet and got it to brighten some, but my 4k videos were still so dark they were impossible to enjoy. I finally found a website that told me how to adjust the PWM (Pulse Width Modulation) and it fixed everything! Oh happy day! Then came the latest software update and the wonderful and beautiful picture went away. The update keeps you from getting into the menu for the PWM under the 2D menu. I now have a big dark rectangle sitting in my living room right before Christmas.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi WInk, We appreciate your feedback on the TU700D TV regarding the image quality. I'm sorry that you are not satisfied with the Brightness. Please know we are here to help. First, you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You can max it at 100, allowing it to stay at the brightest level. You may also want to disable Power Saving Mode, which automatically adjusts the Brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 27, 2022
Jumarsi
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] This is a great TV for the price. It does everything I need from casting to sharing. The video is amazing no complaints here and I have used it for gami6 and it is way better than my previous model. It has an ethernet port or WiFi for web connections. I'm able to download must apps available. In all it's a well done TV for a very reasonable price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 29, 2022
Nana2
4 out of 5 stars review

Great tv

Great tv, good picture, accessibility is great to stream a show or watch cable. I would recommend this to friends and family. The only issue I have is the speaker. I find myself having to turn it up higher then I expect too and no it's not my hearing. I'm sure if I bought a sound bar it would be great. Other than that a great purchase.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Nana2! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Sep 16, 2020
Loves
5 out of 5 stars review

Love the remote

[This review was collected as part of a promotion.] I just love my new Samsung tv. I bought two in one month. One for our patio and one for my women cave. I love the picture. It's crystal clear color is bright and colorful. As a woman I just needed a simple remote. Easy access to Netflix, Hulu and Amazon Prime. It has a quick button for each and easy streaming right from my iPhone. I bought a 43 inch 7000 and a 50 inch 8000 now my husband once to get one for his man cave. He loves mine and now see's why I wanted Samsung tv's. I definitely recommend Samsung tv's.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 27, 2022
LoveMySamsung
5 out of 5 stars review

New Samsung

[This review was collected as part of a promotion.] My family has been buying the Samsung brand for as long as we have been a family. We currently have 5 Samsung TV's. We bought the latest one to replace a previous Samsung Smart TV. The old Samsung is still in use out in the patio under cover to watch games while grilling out. The new Samsung is so much faster and smarter than the previous so their tech has come a long way. The picture is amazing, it is so lifelike that I can see the actor's defects like small scars and acne. Not totally sure if this is a good thing! LOL But seriously the picture is phenomenal and I would HIGHLY recommend to anyone searching for a great TV at a great price. Truly a great value for every dollar spent. Thanks Samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 31, 2023
Anonymous
5 out of 5 stars review

Samsung TU7000 - 65 inch

We bought this TV during Boxing Day sales in December 2022. It was our first Boxing Day purchase. We used to have an old Sony tube TV, that was a heavy piece of furniture, and we got rid of it when we moved to our new Condo. We bought the Samsung and have been thrilled with the picture, the sound, the quality and best of all, the price. We are not techies, but have managed to figure out how to get the few Bell channels that we have signed-up for. All is great with this new TV.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.