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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,741-3,750 of 10,252 reviews
Jan 29, 2023
Cory
3 out of 5 stars
3 out of 5 stars review

Value

this tv is perfect for the price. it has a great picture. however i have found some issues with it detecting wifi internet. i have owned this tv for a little over one year and i am only capable of accessing the internet features of this tv using a cat cable directly plugged in. other than that the tv is great for the money!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Cory, We appreciate your feedback on the TU7000 TV and are happy to hear you are enjoying the picture quality. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You can enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 25, 2020
Vince
2 out of 5 stars
2 out of 5 stars review

Internet Issues

will not stay connected to the internet. when i turn off the tv and turn it on it disconnects from the internet and the only way to correct it is to reset the network on the tv. i exchanged it for another tv and the second on did the exact same thing. i read online this is a common issue. had no idea and regret buying this tv. should have stuck with vizio products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Vince: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 24, 2020
NewSamsung
4 out of 5 stars
4 out of 5 stars review

Good Tv

[This review was collected as part of a promotion.] This tv was my first Samsung. The picture on the tv is very clear. The sound on the tv is much loader then expected with out having any sort of sound system. I sometimes have issue with it connecting to the internet and playing apps that i have downloaded. I am not sure if that is the wifi or the TV. Overall a good tv for the sound and quality of picture.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
BABYBGETSANEWSAMSUNGTV
5 out of 5 stars
5 out of 5 stars review

Yes it's a true Alien TECH TV.

[This review was collected as part of a promotion.] I Stream with my TV. I have my Samsung TV integrated with my A/V SET UP & it works perfectly. I also have my Alexis integrated to enable streaming and showing music which I'm listening to. I've measured for my soon to be addition of the newest Samsung 65" or 70" TV. THE 65" IS MY CHOICE CAN'T WAIT. I'M EXTREMELY HAPPY TO HAVE CHOSEN MY TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Andrew
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] We have had our Samsung tv for a few weeks now and love the picture and sound quality. Plus, the SmartThings app helps you turn the tv on and off straight from your phone, and you can schedule actions. The base stand it comes with is also sturdy and sleek.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Jules
5 out of 5 stars
5 out of 5 stars review

Best investment

[This review was collected as part of a promotion.] We had been looking at 65 inch TVs but this one came along and we could not pass it up. It had everything we needed including it being a smart TV, also the Samsung name. We love this tv picture so clear and has a lot of features easy to set up and use. Highly recommend to but this tv. We are so pleased with it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Frenchielove3
5 out of 5 stars
5 out of 5 stars review

The features are phenomenal

[This review was collected as part of a promotion.] The picture is beautiful, the size is perfect, it's incredibly lightweight. I specifically sought out a decent smart TV, the 4k is a lovely resolution bonus that I've been very happy with. It was incredibly convenient to open up Netflix and other apps right from the home screen without having to turn on another console to do it - though it's worth noting that Netflix doesn't always play nice with this TV and sometimes you have to start it a couple times for it to work. But overall a great TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Mdksamsungtv
4 out of 5 stars
4 out of 5 stars review

Great Smart TV

[This review was collected as part of a promotion.] After a short period I noticed a thin orange line straight down the middle of the tv screen when it is on. The line is only noticeable at a close distance and not from far away. Other than that the tv has been great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
therealjt
5 out of 5 stars
5 out of 5 stars review

The product works great

[This review was collected as part of a promotion.] I like this product and it works great for my needs. I like how it connects to my computer via airPlay seamlessly, and how I can turn it on/off with my phone. It means that I can settle in on the couch and turn on the screen to watch something, even if I left the remote on the other side of the room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2022
KarlasFinest
5 out of 5 stars
5 out of 5 stars review

Love it, super clear

[This review was collected as part of a promotion.] I had an LG but had to return because it wasn't as clear. My whole home is Samsung and this completed it. This TV is clear. I only don't like the remote control navigation, it's hard to get out of the Samsung TV and navigate the TV. Otherwise it's good.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028