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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 3,581-3,590 of 10,250 reviews
Aug 1, 2022
LoveMyTV
5 out of 5 stars review

Love my Samsung

[This review was collected as part of a promotion.] I love Samsung products. This TV is wonderful. It has a great picture and great sound even without extended sound devices. It replaced my older Samsung TV that was over 12 years old that my daughter threw a ball at and broke it. The only issue is the remote. The buttons are kind of small and really close together and it's easy to press the wrong one. But other than that everything is great. I wouldn't change my purchase at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Sav4bbag
2 out of 5 stars review

Product Malfunctioned

[This review was collected as part of a promotion.] I use my TV's for gaming and general entertainment. I'd had the TV for about a year and a half- which is how long the warranty lasted. I began to notice black lines on my screen. More and more popped up. We had my TV assessed by a local repair shop after walking through Samsung help and they determined some of the LED panels had blown. To get my TV fixed would have costed more than buying the actual TV. I just felt like it was ironic that my warranty ran out and suddenly the product broke. I've not had good experiences with Samsung in the past when it came to TV's, but this one just really iced the cake for me. When the TV worked, it was amazing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Sav4bbag, We are sorry to hear about your experience with the TU7000 TV. We appreciate your feedback, and it will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Dec 27, 2020
Will
2 out of 5 stars review

One remote does not work

the pucture quality is great but the one remote does not work well. it was able to connect and find my cable company and then all of a sudden it dropped out. now i have to use both the cable and the tv remote to work the tv. i'm also not a fan of the interface of the tv. the operating systems is very confusing and not user friendly at all. ive tried to resest the whold system and start from scratch and it still wont work. i also dont like how evertime i hit the guid button it goes to samsungtv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Will: Thank you for sharing your review of the Samsung TU7000 and for sharing your user experience with the remote and user interface. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2020
Seahawker12
4 out of 5 stars review

Plug it in and it does the work for you.

[This review was collected as part of a promotion.] I love my new Samsung TV, not only can I stream from my S10 to my TV, but it literally asks me out of the blue when at home without looking it up. Usually you have to take time to setup your TV, not with Samsung, it does most of the work for you.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
dodo13
5 out of 5 stars review

I love the picture clear like theater experience

[This review was collected as part of a promotion.] I love that we can watch anything and have a beautiful clear picture. It was not as difficult as I thought it would be to learn how to make it a great movie experience when watching a movie. I love how easy it is to use the APPS.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2022
KarlasFinest
5 out of 5 stars review

Love it, super clear

[This review was collected as part of a promotion.] I had an LG but had to return because it wasn't as clear. My whole home is Samsung and this completed it. This TV is clear. I only don't like the remote control navigation, it's hard to get out of the Samsung TV and navigate the TV. Otherwise it's good.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Arty
5 out of 5 stars review

Great TV with unexpected extras...

[This review was collected as part of a promotion.] We bought this as an 'extra' TV for the bedroom, but to be used without a cable box. To my surprise and delight we are able to watch the major local TV stations as well as the whole spectrum of apps using the internet connection. The picture is bright and clear, making it more than worthwhile to get 4K. The sound is good as well...all in all, a great product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Amber
5 out of 5 stars review

Good tv

[This review was collected as part of a promotion.] This TV is pretty good, has a really great picture and sound quality. We opted for a sound bar which made it even better. The tv system actually seems kind of slow at times (moving between sources, apps, settings, etc.) but I'm not sure if that's because of my WiFi. All in all, a really good convenient tv. Movies look great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 28, 2022
chiefs
5 out of 5 stars review

TV has great features

[This review was collected as part of a promotion.] I use my TV in our family room for streaming sports, watching movies and programs via satellite , and connecting other media to it. TV is very user friendly and easy to connect other media. The picture is crystal clear and colors are vivid. Great product all around and one of the best purchases I've made.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2022
SamsungLoyalist
5 out of 5 stars review

Loyal Samsung Buyer

[This review was collected as part of a promotion.] I'm a loyal Samsung shopper tried and true with phone, television(s), tablet, laptop and monitors for home office set up. I have always been very happy with my Samsung purchases and this television is no different. No regrets on not getting the UHD, next upgrade will be to OLED. Happy with my smart TV purchase, such quality craftmanship!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028