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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,571-3,580 of 10,259 reviews
Oct 26, 2022
Reviewer name: Mandoooo
5 out of 5 stars
5 out of 5 stars review

This tv has the perfect image

[This review was collected as part of a promotion.] My Samsung TV is perfect for movies, video games and soccer games that I watch and excited to watch the World Cup in my new 65 inch TV. I love the image coloring quality the volume is perfect. Can't get better than this..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 2, 2020
Reviewer name: Duc Pham
1 out of 5 stars
1 out of 5 stars review

Poor quality

i bought a new one. used only 40 days and problem happens. the picture is distorted, blur either i watched tv channel or youtube. turned off tv and turned on again, problem still occured. have to reset the tv, then it became normal. i am going to ask for replacement or return

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Duc Pham: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve your issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (ver 1401.7) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If your issue persists after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Sep 21, 2020
Reviewer name: AbsoluteMovieBuff
5 out of 5 stars
5 out of 5 stars review

Bringing theatre home

[This review was collected as part of a promotion.] My Samsung Smart Television has allowed me to continue enjoying the crystal clear movie experience while being safe at home. The 4K image is remarkable and I find myself wanting to watch a movie daily.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: NubianGoddess
5 out of 5 stars
5 out of 5 stars review

Great Quality

[This review was collected as part of a promotion.] I'm in love with this TV! The picture is Immaculate and the tv remote is universal so it controls my fire stick and roku. It has endless apps and the Samsung app is basically cable! I love How I can mirror my phone on the Tv. The only I don't like is it's not as loud as I thought it would be but it's still loud enough and sometimes it takes a second to adjust to the lighting in the room. Overall, highly recommend and will be buying another!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: Samsung7000
5 out of 5 stars
5 out of 5 stars review

Best TV on the market

[This review was collected as part of a promotion.] I have worked in live sports for over 30 years and I can say without a doubt that my decision to purchase the Samsung Crystal UHD 7000 was well worth it. The quality and clarity of the picture is incredible. I feel like I am on the field during football games. While watching movies, i am in awe of how clear the images are. I can say without hesitation, that buying my Samsung TV was the best decision I have made in quite some time. Great picture Easy to use So many channels Adaptable with fire stick. All of my neighbors come over to my house to watch live sports and movies. If you are interested in purchasing a new TV, look no further. This is the best flat screen on the market!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2020
Reviewer name: FloydW
5 out of 5 stars
5 out of 5 stars review

Great features = Great value

[This review was collected as part of a promotion.] Was shopping for specific size to replace previous Sony Bravia unit which originally cost 7 times as much as this Samsung. This unit weighs one third as much, has higher resolution and many more features being a Smart TV with streaming. My son has a new Sony of similar size and was very disappointed with the sound and had to add a soundbar but I have to say this Samsung has excellent sound at all levels. I don't think it can be beaten by others at much greater price!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Reviewer name: ALowry13
5 out of 5 stars
5 out of 5 stars review

This product has amazing picture quality

[This review was collected as part of a promotion.] The picture quality on this tv is picture perfect. I stream all of the tv I watch, and the streaming quality is clear as day too. I also play video games on the tv and there is so much more detail on this than my past TVs. This is by far the best tv I have ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 18, 2020
Reviewer name: Randye
5 out of 5 stars
5 out of 5 stars review

Satisfied with my purchase of Samsung product!

so far im completely satisfied with the television. has great picture and good sounds. i don't have that large of a living room and the sounds feel it up along with the overall size of the screen. i got a good product for a good price and im looking forward for many years of great tv entertainment and good music from the tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Dragond93
3 out of 5 stars
3 out of 5 stars review

After two weeks

[This review was collected as part of a promotion.] Set up was great easy walkthrough using my smart phone. Picture is great for both gaming, streaming, and movies. I have it hooked up to Alexa and while she doesn't fully function at times this could be due to the tv, Alexa herself, or the application SmartThings. BIG ISSUE: the screen had lines causing bad picture quality only two weeks into the purchase we returned it for the same model and will be monitoring the tv closely.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Dragond93: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that issues with your TV have caused you to exchange it. I completely understand your disappointment. Should you need assistance with your new unit, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2022
Reviewer name: Smurfette
5 out of 5 stars
5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] The picture is fabulous. This was my first time trying a "Smart" tv. The TV connected to the internet really easily. My apps downloaded wonderfully. There were even channels that I caught automatically with the tv. It's pretty neat.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028