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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,591-3,600 of 10,259 reviews
Sep 15, 2020
Reviewer name: Soundman5
5 out of 5 stars
5 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] Absolutely beautiful picture, clear and crisp. Was also very easy to set up and connected seamlessly to my soundbar and subwoofer from another manufacturer. Also looks excellent in a dark or a lit up room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Nycha
3 out of 5 stars
3 out of 5 stars review

Reasonable TV for the Price

[This review was collected as part of a promotion.] The single biggest issue is that when the picture is dark as is the case with some movies, it is exceedingly difficult to see the picture. The second quibble is that the remote lacks advance 30 seconds and repeat 10 seconds options. The buttons are also exceedingly small. Nonetheless, for a very low cost option, this unit serves me well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Nycha: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 23, 2022
Reviewer name: ZackKhitt
5 out of 5 stars
5 out of 5 stars review

Superb Image Quality and Color Contrast!

[This review was collected as part of a promotion.] I was skeptical about the purchase at first but after using it for everyday multi-media entertainment purposes. I love the Image Quality and resolution that I could get from the TV. Not just the color resolution but the built-in speaker is spot on and perfect for my apartment. The Tizen OS is very easy to navigate around and the first-time set-up is really convenient and easy to do. This is indeed one of my best purchases.!! Loving it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2020
Reviewer name: Jsahni
5 out of 5 stars
5 out of 5 stars review

Samsung Q90T 65 inch

[This review was collected as part of a promotion.] I was always a bit skeptical when it come3s to having a TV in our bedroom, then once my husband put up the Samsung Q90T above the fireplace, I was in love. The install and TV looked nice, clean and even. The ambient lighting effect blends nice with the wall and was super easy to set up with the Samsung app. The Clarity is superb and is overall a great TV and has a very clean look. The sound quality is great, loud and clear, much better than our other TV. I really like how the TV can adjust its backlighting when we watch movies at night when the light go off.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Reviewer name: LovemyTV
5 out of 5 stars
5 out of 5 stars review

This product is excellent

[This review was collected as part of a promotion.] This TV is my second Samsung and it is amazing. It was extremely easy to set up. It picked up on my firestick, my new Blu-ray player immediately and I didn't have to put in endless codes to make anything connect. I no longer have cable TV and rely on the internet to watch TV. The TV station guide has many enjoyable stations and even includes weather and news channels. Overall I think this TV was a perfect purchase for me. Not overly expensive and the quality is there. Thank you Samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 29, 2020
Reviewer name: Chicago Steve
3 out of 5 stars
3 out of 5 stars review

Decent picture with known defect in the remote

this television has a decent picture for the money but there is a known issue with the remote. after about 10-12 days the remote stops working as a universal remote and cannot be updated or fixed. the remote stops working with the cable box. you are then forced to use 2 remotes to operate the television. samsung is unable to remedy this issue. very unfortunate.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Chicago Steve: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issues with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Feb 10, 2023
Reviewer name: Bruce
2 out of 5 stars
2 out of 5 stars review

Sorry I bought Samsung!

Needs improvement. Philo TV is not compatible. Why buy a smart tv if you have to use a fire stick anyway? My sound bar does work with optical cable. As a result, my Samsung remote control does not work the volume control. it must be routed thru an HDMI. Which brings me to a new issue, there are only two HDMI ports. I need one for the fire stick and the other for cable TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Bruce, Thank you for your feedback on the TU7000 TV. I'm sorry to hear that you are not completely satisfied with the unit. Please know that the Philo app is available for download in the built-in app store. If you are not seeing it, I recommend ensuring you have the latest Firmware update. Go to Settings> Support> Software Update. Next, I understand your frustration regarding the HDMI ports. I recommend utilizing an HDMI splitter which would allow you to have more than two HDMI devices connected at a time. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Oct 20, 2022
Reviewer name: Adrian007
5 out of 5 stars
5 out of 5 stars review

Great TV and good picture

[This review was collected as part of a promotion.] This TV is very big but it still has an extremely clear picture. I have used this TV to watch movies, shoes, and even watch regular air antenna television and it still has a clear dynamic picture. I have used it to play video games and I get immersed in the game with a huge clear picture. I couldn't be happier with this TV and will continue to be a proud samsung member for life. Thank you Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Reviewer name: Rich123
5 out of 5 stars
5 out of 5 stars review

Excellent picture clarity and color

[This review was collected as part of a promotion.] I have used my TV to watch broadcast TV, streaming Prime Video, Netflix, Disney +, Sling, as well as YouTube. I have also streamed directly from my Galaxy phone with excellent results. The operating system "TIZEN" runs smoothly and has a self-diagnostic feature to assist if needed. This is an great TV is this price range and the warranty in my opinion is one of the best on the market.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: luv2playtheblues
5 out of 5 stars
5 out of 5 stars review

Awesomeness!

[This review was collected as part of a promotion.] We owned Samsung TVs in the past, so when it was time to get a new TV, Samsung was at the top of the list. The picture quality of this TV is fantastic! All the colors are beyond sharp and clear! The gaming mode is also a nice feature when it comes time to get in some gaming. The colors are again sharp and clear! The TV's stock speaker set up is quite nice, and like the colors on the screen, the sound is nice and clear. Overall, very happy with this TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028