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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,491-3,500 of 10,259 reviews
Jun 16, 2022
Reviewer name: Snoozer
5 out of 5 stars
5 out of 5 stars review

Excellent clarity

[This review was collected as part of a promotion.] This TV has the clearest, sharpest picture of any TV I've ever had. My cable shows and streamed content are enjoyed in complete clarity. The remote control with on screen prompts makes setup and use easy, even for a tech ignoramus like me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 3, 2020
Reviewer name: Abyusuf
5 out of 5 stars
5 out of 5 stars review

This product is slick and have great features

[This review was collected as part of a promotion.] I love the way it integrate smoothly with my other electronics for example my note20 ultra dex mode works effortlessly with it. Moreover, I also get some crystal clear video quality while using it to play games. Overall, it is a good buy for me, I got value for my money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 14, 2021
Reviewer name: Samsung4Life
5 out of 5 stars
5 out of 5 stars review

I love this TV

[This review was collected as part of a promotion.] I use my Samsung TV to stream TV and movies, I love how I connect to the internet via ethernet or Wi-Fi and once I connect it. I can enjoy top streaming apps, I also use it to play video games for the video resolution is amazing it's like I'm apart of the game...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 6, 2022
Reviewer name: Letterboxed
1 out of 5 stars
1 out of 5 stars review

Worked Great For About 3 Years

[This review was collected as part of a promotion.] The first Samsung flat screen I purchased in 2007 was a workhorse. Not a problem over years of use. In 2018, I decided to upgrade and bought a new 50" Samsung. Worked great until last summer (2021). It started to get dark gray/black banding that moved to different locations across the screen until the banding finally settled on each edge of the screen. So now, I basically have a vertically letterboxed screen. If it's happening on the edges of the screen, I can't see it. How nice. And the thing is, it's not quite to the level of annoying to make me get rid of it, but some day I'll probably release it to the forces of gravity and chuck it from my 23rd floor window. (And if there's an easy fix I don't know about, I'd sure love to know it.) I doubt you'll publish this, but you did ask for a review. So here we are.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Letterboxed, We are very sorry about your experience with the TU7000 not displaying correctly. Please know we are here to help you. Please try the following tips to help resolve your issue. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a lines or screen abnormalities on the screen during the Picture Test. If there are no issues, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device that is showing abnormalities. - If the abnormalities still appear after replacing the cable, troubleshoot the external device. - If abnormalities appear during the Picture Test, proceed to the next step. 3. Request service if abnormalities appear during the Picture Test. Please visit our Support Center to request service if you see lines during the Picture Test. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 27, 2022
Reviewer name: UmbrellaCorp1
4 out of 5 stars
4 out of 5 stars review

Great Quality For A Nice Price

[This review was collected as part of a promotion.] Fantastic TV for streaming and gaming. Picture is clean and vivid and the built in audio isn't terrible! With any Smart TV, having all your streaming apps in one place is very convenient, especially when using the easy-to-use app store. Multiple HDMI ports, USB port, Optical. Loaded with great optimizing features. Bought a Bluetooth Samsung Soundbar/Sub combo, the linking process was easy and seamless. I would highly recommend this TV for any streamer OR gaming customer (so anybody!)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: CG123
4 out of 5 stars
4 out of 5 stars review

This product has improved our quality of life!

[This review was collected as part of a promotion.] We have been spending more time at home due to COVID. Having a bigger screen has helped us enjoy our time at home more--it's easier to do family yoga and movie days together. The picture is clear, and we are very happy with this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Tbone
5 out of 5 stars
5 out of 5 stars review

Samsung TV's are the best

[This review was collected as part of a promotion.] I used to own a Samsung plasma tv and this picture is amazing. I have friends and relatives that own different brands and when it came time to get another tv I only wanted another Samsung. The menu is very simple and setup was a breeze. The integrated apps and buttons on the remote are a great feature. The Samsung TV Plus is just another amazing reason to have them be your only brand. I don't pay for cable or satellite and the content of programming they provide couldn't be any better. You will be very happy with a Samsung TV. If I need another tv and when I replace this one I will look for another Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: Morel0922
3 out of 5 stars
3 out of 5 stars review

clear picture

[This review was collected as part of a promotion.] device has clear picture. only 1 compliant, frequently when TV is powered up it gives an error message that it doesn't recognize the HDMI input. To correct I unplug HDMI cable and plug bag in. I have called Samsung on this issue multiple times and never resolved.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Morel0922: We’re sorry to hear that your experience with Service was not up to standards. We want to make this right for you and ask that you call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams. Please know, Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. We hope to hear from you soon. ~ Samsung Advisor

Feb 28, 2021
Reviewer name: Ashley
4 out of 5 stars
4 out of 5 stars review

Honestly, I know nothing about electronics.

so, i'm not much of a tv person at all. i only purchased a tv to satisfy company. with that being said, coming from a novice point of view, this tv is great! i tried to purchase something mid ranged (price wise) and a respectable size. the picture is dope. its not that weird fake look. the remote is a nice size; i have small hands and you don't have to point it at one particular spot on the tv to get a response. also, the samsung app controls (hopefully that made sense) and really seamless and everything was really easy to set up. i don't have an official tv stand right now, but the included claw style stands work great for now. its sitting a couole inches off of the ground (high enough for robo vac to glide underneath. well, i hope this helps someone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Doug
5 out of 5 stars
5 out of 5 stars review

Enjoying my TV!

[This review was collected as part of a promotion.] I am old school, grew up with Black and White TV's and rabbit ear antennas and climbing onto the roof while my father yelled turn the antenna more! Ok that's it right there HOLD it! Then I would try to tighten and secure it until some high gust of wind knocks it out again! Even with all my effort we still only got about 7 channels pretty clear(and we lived not to far from a big city!)Did I mention that I was the remote! I can still remember my father saying something to the effect of "hey I don't want to watch this crap, go change the channel"(with a funny attitude, not mean). I tell you all this to bring you up to 2020 and my wife and I upgrading from a 27 inch beast to our nice looking slim 43 inch wonderful Samsung TV! It has a super clear picture, wide range of smart features(hooking up with my phone or computer etc.), and I get many channels just from Samsung TV! My remote works so well that even when I am not pointing it at the TV it does it's job! Blue ray looks Great on it and it makes my wife happy so what else could I need! All in all it is a great TV and I really am enjoying it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028