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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,501-3,510 of 10,259 reviews
Sep 23, 2021
Reviewer name: Ejoao
5 out of 5 stars
5 out of 5 stars review

excellent tv

[This review was collected as part of a promotion.] It is an excellent TV with perfect and sharp images, when reproducing in 4k the realism is exceptional, the volume is not distorted when it is turned up to the maximum and the Internet connection speed is very fast

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2020
Reviewer name: Littlebear
4 out of 5 stars
4 out of 5 stars review

This product has grest feature

[This review was collected as part of a promotion.] I have a brite clean picture with beautiful color. The sound is clear and I am enjoying my purchase. I wish there was a guide to let me know what function or programs come with the tv but I am figuring it out with my 7 year old child she is computer sabe.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2021
Reviewer name: AtomicDog
3 out of 5 stars
3 out of 5 stars review

Decent TV by Samsung

[This review was collected as part of a promotion.] We have Samsung products including phones, TVs, appliances and smart home devices and the Samsung smart TV works with our existing setup using smarthome to control the majority of smart devices. The down side of this TV is that it doesn't have a lot of memory and I feel that it lags or slows down quite a bit to where it takes 3 or 3 seconds before registering control input. It should do a better job of freeing up RAM. It also looses internet connectivity on occasion. Im not a fan of the hub and having to see adds on the hub. Colors are good and I can tunr it to the cooler tones that I prefer. Sound from TV speaker is okay but not great. It lacks any real bass tones when only using the TV speaker which is why buying a soundbar and subwoofer is needed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Sely85
5 out of 5 stars
5 out of 5 stars review

Love

[This review was collected as part of a promotion.] It's my very first big TV and I love it. It's very clear I have no issues with it the pictures are perfect love the fact that it has apps on it.The sound is very clear as well. I would highly recommend to buy

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 4, 2023
Reviewer name: b2048_
5 out of 5 stars
5 out of 5 stars review

good

i got this when i was looking for a screen to tide me over while my laptop's screen got shipped, i don't regret it. the internal speakers are good for my purposes and are quite rich even considering the thickness of this TV (even compared to an older LN46D550F1FXZA), but my main complaint comes with the smartthings app (seemingly only on iOS though). however all works fine with the IR remote, so that's just the app at fault. bluetooth audio streaming works, airplay works, the internal web browser even was functional enough to send a message over discord. overall, if you can get this TV on for a decent price, go for it. you won't regret it.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Jan 28, 2021
Reviewer name: Bamalina
1 out of 5 stars
1 out of 5 stars review

DYSFUNCTIONAL ALEXA PAIRING SOFTWARE

if i were rating this tv solely on pic quality & remote use, i would give 4-5 stars. however, the sole purpose of this purchase was based on the advertised pairing of alexa & samsung to achieve voice command operation. my elderly father is homebound & legally blind. the alexa capabilities stamped all over the box was an exciting enticement over any other brand. i spent hours trying to set up & pair. when i looked at reviews for the smartthings app, the software link to pair samsung & alexa, it was a flood of 1 star reviews of same issue with no tech support resolutions. it was very tough telling my father that the tv he just splurged on will not do what i had explained it would due to technical issues which i couldn't get resolved.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Bamalina: I am very sorry you are experiencing issues setting up Alexa with your TU7000 TV. Your model does not have Alexa built-in so you will need to pair it with an Alexa enabled device. You will need to download both the SmartThings app and the Amazon Alexa app. 1) Discover your TV in the SmartThings app by selecting the Add Device option. 2) Also, be sure that your Alexa device has been discovered in your Alexa app. 3) From the Alexa app, enable SmartThings Skill for a TV. Once this skill is added, go to Discover Devices, and your TV will be automatically discovered. For more information about the usage and settings of Amazon Alexa, run Amazon Alexa Settings Go to Settings > General > Voice > Amazon Alexa Settings Should you need assistance with setting this up, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 19, 2021
Reviewer name: i2cute
5 out of 5 stars
5 out of 5 stars review

Grateful owner

[This review was collected as part of a promotion.] We use our Samsung quite offend for gaming for the teens, live streaming our church services as well as zoom bible study. You can actually connect your phone to TV and see everyone on your zoom meeting. Talk about mind blowing. And let's not talk about Cromecast. My husband loved this. My TV has the Facebook watch app on it. My God today. I'm still learning my 5v and all of its features. I could be here all day learning all the feature. But one more thing I'm a zumba instructor and this TV has been a life saver. Why? I'm glad you ask. I can take this TV one the go with me. Love, love, love this .

Review from Samsung US
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Sep 24, 2021
Reviewer name: Jenny
5 out of 5 stars
5 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] I use this TV for streaming, movies, sports, etc., and I love it! The picture is very clear. I like that it connects to my Echo dot so that I can voice control the TV as well. It comes with Samsung TV, which is free, and I've found a lot of great tv shows and movies on there. If you're not sure whether or not to buy this TV, I say DO IT!

Review from Samsung US
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Oct 26, 2022
Reviewer name: JacqS74
5 out of 5 stars
5 out of 5 stars review

Wonderful Gift

[This review was collected as part of a promotion.] I love this TV. I have a 43” Samsung that still works, but I needed an upgrade. I purchased this Crystal Smart Tv and I love it. There are so many features such as streaming and gaming. I have it paired with a Samsung sound bar and subwoofer and it creates an in-home theater experience. The picture is crystal clear and the sound is great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: Rowdy11
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Use it for streaming , movies and extended shows. Not enough characters to achieve the maximum allotment. The picture is clean and crisp but on some shows is very dark even when you try to lighten it up. The sound is low until you raise the level very high. Need to get a sound bar I guess.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028