Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forGood value TV with great picture and sound
[This review was collected as part of a promotion.] I am very satisfied with my new TV purchase, so far. The TU7000 is one of Samsung's baseline TV models, but has a clear, crisp picture and great sound. I would recommend this TV to others who are looking to purchase a TV at a lower cost. I watch TV shows, movies, sports, and news on my TV and it is more than adequate for those things. The only con to this TV that I can think of is the confusing to navigate home screen when selecting apps to watch.
Great TV for a good price
[This review was collected as part of a promotion.] We use these tv's in our school. They have a great picture and sound. Most of the time they work great. Our only hiccup has been that connecting to them can be challenging on occasion. Otherwise, great tv!
TV Review - Power off problem
[This review was collected as part of a promotion.] Used for Movies, Streaming, Gaming, and sports. TV does not shut down properly and always comes back on after 5 minutes. This is a problem when leaving the house as i return to a tv that is powered on.
HI, mvpdyvel, Thank you for your review and feedback on the TU7000 TV. Please know we are here to help you and have a few tips to help with your TV power cycling. Please try the below troubleshooting tips: 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with the Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings. If you are using the device through HDMI, it could cause the auto-on, as Anynet+ is enabled. Occasionally connected devices such as game consoles (PS5, Xbox) or cable set-top boxes send a turn-on signal, for example, if they have software updates. We recommend you try turning Anynet+ off as it may be causing auto power on. Go to Settings > General > External Device Manager > Anynet+, then disable. If the TV continues to turn on by itself continuously, please get in touch with our Samsung Customer Support. Simply call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor
Reasonable TV for the Price
[This review was collected as part of a promotion.] The single biggest issue is that when the picture is dark as is the case with some movies, it is exceedingly difficult to see the picture. The second quibble is that the remote lacks advance 30 seconds and repeat 10 seconds options. The buttons are also exceedingly small. Nonetheless, for a very low cost option, this unit serves me well.
Nycha: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Best TV Ever
this is the best tv i have ever owned. highly reccomend for the picture quality and clarity. in addition to the technical features and easy setup, it has great sound quality also. the only thing i would improve is the package/box. the padding inside the box could protect it better because i had to have a replacement sent when i opened the box the screen was cracked. a few days later a good one was sent. well worth the wait. the tv is amazing!!
Love this TV!!!
[This review was collected as part of a promotion.] The picture quality is Amazing and its compatible with way more apps then what I thought. The only issue I have is that certain casting apps don't work but I can always use my Google Chrome cast to watch those apps
Awesome tv
[This review was collected as part of a promotion.] Upgraded my 32” bedroom smart tv to a 43” smart tv got rid of my cable and installed an Apple TV. This tv is awesome it's got great clarity easy to setup and the smart tv features are all in the package for those who want to use it with cable or internet.
Best TV we've ever owned
[This review was collected as part of a promotion.] I wish I knew how great Samsung products were years ago. I saw an add online for TV's so I clicked did a bit of research and went and picked one up. So crisp and clear. Great options as well. Hook directly to the Internet. Dual HDML ports. Easy to use remote control. We were so pleased with this SAMSUNG TV we went and got Samsung Phones. The Galaxy A11. Excellent phone and all the features of any 2020 phone out on the market. I never owned a phone that could focus on the Stars. Well I do now!! lol Love the latest technology. Facial id or fingerprint security as well. Go SAMSUNG for all your Electronics. You will be amazed!! Thanks SAMSUNG keep up the good work. Patrick
Have not had one problem and works great
[This review was collected as part of a promotion.] I use my tv for my bedroom so I want a lot of movies which the picture quality is great. I love that I can put all my streaming alls on my Home Screen and that Samsung has its own tv station. I have not experienced one problem with this tv so far which is amazing compared to other brands I've had in the past. I highly recommend.
A working t.v.
dont get me wrong about the negative im about to write. ive had my 65" 7000 series for about 6 mnths. she went black, and until dispatch can figure out the closest technician, she wont come back. no red iether. all signs lead to capacitor. theres 120 in the outlet and 120 coming through stock pigtail. i honestly thought it would last at least 2 years not half a year. this wont dtop me from getting more samsung poduct. always had good luck until now. over 50, 65 " t.v.s sold in this town and i get the bad egg. sincerely yours, pitty pete p.s.
Cogburn: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions