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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,391-3,400 of 10,251 reviews
Mar 20, 2023
Michael
1 out of 5 stars
1 out of 5 stars review

Does not work with Hulu Live tv

This tv does not work with Hulu Live. When viewing Hulu live, the tv constantly freezes and its getting progressively worse. I have gone through all the suggested trouble shooting, but it has not solved the problem. Tech support defaults to suggesting it is a connection or wifi issue, however I have an older tv connected to a hulu express streaming player and have no problems at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2021
Randall
5 out of 5 stars
5 out of 5 stars review

This TV is the best color and picture.

[This review was collected as part of a promotion.] I love using the streaming services. I love the picture quality. And I am pretty sure it is the best for me. If there is anything that I didn't understand that is pretty self explained in the setup and manual. I recommend this one to my friends and family

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 24, 2022
Tysue
4 out of 5 stars
4 out of 5 stars review

Not the end of the world

so i was bouncing back and forth about this tv, i can say if you are a person who doesn't notice shifts in screen as in motion blur, then cool get it the picture is good sounds not to bad. you can't cast vr to the tv which is kinda weird when a vizio can to it no problem. all things considered i would probably go with a different brand next time only because this one seems to lack the little finessing details which makes an aweome tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Jspo1392
4 out of 5 stars
4 out of 5 stars review

Sound does not mesh well with Sonos beam

[This review was collected as part of a promotion.] Picture is amazing, but I'm having constant trouble trying to get the sound right with the Sonos beam connection, having to raise the volume to hear dialogue better and then lower it right away when sounds and music are heavy in shows or movies

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Ron72
5 out of 5 stars
5 out of 5 stars review

I am very happy to have purchased this product.

[This review was collected as part of a promotion.] I bought this TV to replace my previous Samsung model. I am very much a fan of Samsung products; they give me good value for the money, have great features, and continue to be innovative in marketplace. I use my TV for various tasks related TV watching, gaming, and the like. I was also pleased that it is a Smart TV. My previous TV was not, and I am enjoying what this Samsung Smart TV has to offer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
cvanball
5 out of 5 stars
5 out of 5 stars review

The picture quality is phenomenal!

[This review was collected as part of a promotion.] The picture is phenomenal and it was inexpensive. I'm a single mom of 2 and don't have a lot of extra money and have been needing to replace my old tv that no longer worked for over 2 years. This is a fantastic affordable product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
MysteryMargo
4 out of 5 stars
4 out of 5 stars review

This produce delivers a great picture

[This review was collected as part of a promotion.] We were unsure about the whole world of streaming but after purchasing this product we knew we wanted to watch shows and movies with such great precision. We do wish there were better, clearer directions about how to adjust the image, specifically the dimensions. There is nothing in the written material and the available information within the tv itself is just on a constant loop. It's worlds better than the old tv, but could be better with just clearer and more direct instruction.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 19, 2021
Kimberly
2 out of 5 stars
2 out of 5 stars review

Frustrating

not at all impressed with the tv. i've tried every setting and they all look like a directors cut. each show and program i try to watch looks fake. i was disappointed. 2nd-the remote has way too many confusing features and i find myself constantlypressing the wrong buttons, exiting out of things i am trying to watch. the buttons arent very clear as to which features they perform, and the tv doesnt make it easy to understand either. stupid and as sad as it sounds, i probably wouldve been happier with a roku.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Kimberly: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. In addition to changing the Picture Mode to adjust your image, you may also want to adjust or disable the Picture Clarity Settings by going to Settings > Picture > Expert Settings > Picture Clarity Settings. We also appreciate your feedback regarding the remote design and will share that with our internal product teams. If you would like assistance with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 19, 2021
Gogators
5 out of 5 stars
5 out of 5 stars review

Our first smart tv

[This review was collected as part of a promotion.] This is our first smart TV, I have been looking at a number of different brands and models, We chose this one for the ease of setup for an older couple that are not very up to date with technology, and the screen and sound quality are superior to anything else we looked at. It won't be long, and we will have another one. Thank you to the designer for thinking of us that are not on our computers everday.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
radsamsung
4 out of 5 stars
4 out of 5 stars review

Very different tv type

[This review was collected as part of a promotion.] So far love it.Have it installed our bedroom and at 1st thought was gonna be to big ,but when lights are dim or off the color and screen is awesome. Price was great and compared to others in same range this was best choice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028