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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,281-3,290 of 10,259 reviews
Sep 16, 2020
Reviewer name: Mannie
4 out of 5 stars
4 out of 5 stars review

Great Buy

[This review was collected as part of a promotion.] I got this because of great quality picture and ease of setting up. The sound is decent. The apps are built into the tv and screen mirroring is a breeze. I am glad I bought this. The only down side of this model is that came only with 1 year factory warranty whereas the other Crystal UHD model has 3 years.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 11, 2021
Reviewer name: Guywaview
4 out of 5 stars
4 out of 5 stars review

Good view, but the remote is annoyingly set up...

have had the tv for almost a month now and still can't seem to get thw layout of the remote down. buttons just arent located in easy to reach locations. have recently updated other tvs in the house and most of thier remotes are easier to use or intuitively located...these just arent...others in the house have had the same experience. the picture is good though and am satisfied w that. thanks!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: cjc123
5 out of 5 stars
5 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] This TV works great. The picture is bright and clear and the remote is easy to use. I was able to add all my apps, such as netflix, hulu, prime, etc. the Samsung tv app actually allows access to a lot of channels. The quality is exceptional especially considering the very reasonable price. Highly Recommended.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: JJ1533
5 out of 5 stars
5 out of 5 stars review

The picture is incredible

[This review was collected as part of a promotion.] I've switched from many TVs just to look for one that I actually like, and this tv had everything. I never thought I would be so into a TV. The picture is incredible, no need for a sound bar, its loud and great on action movies

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 25, 2020
Reviewer name: Goofy71
5 out of 5 stars
5 out of 5 stars review

Outstanding Quality

[This review was collected as part of a promotion.] I've had this Awesome Samsung TV for over a week now and I heart it! It is so easy to download apps, access the internet and play music as well as mirror my pad to the TV. It is such a great upgrade to my home entertainment. This is such a wonderful tecnologically advanced upgrade to my home! I wished it could just talk to back or react to my voice commands like my Alexa does. That would be even better! But I can just accep the fact that it does all the other stuff for now. This TV was delivered by professionals who were very kind enough to even put this in my house by the door for me and let me tell you it was properly delivered and padded. It was way easy to set up with my internet and with my mobile phone. I am not a tech savvy person. It literally took me about 15 mins to figure it all out even with a reset of my password on my phone for my gmail account. The quality of the picture is AMAZING! The sound is perfect and the size is absolutely perfect for my living room given the two to pick from and i selected the 58" Samsung. I have friends that have this TV brand as well and when they found out I was going to receive this TV, they said I was going to love it. Yes I do! It is almost like I am outside with the best quality glasses ever seeing indoors what I can see outdoors. I hope this makes sense. The UHD quality of this TV is over the top and the picture quality is on point. Next action is to get this TV mounted in that corner area to be fully enjoyed and when the soundbar is delivered it will have the full on entertainment corner!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: katygs
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV, as always!

[This review was collected as part of a promotion.] We downsized from a 65" model to a 50" Samsung smart TV and it was a great decision! We mounted the television in our bedroom, which was not difficult to do at all. The picture is crisp, the apps are great. Very happy with this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Type1dmama
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Great picture but I really wanted the QLED or at least the 8000 series but I needed to keep it within a budget. But the picture is still great and menu easy to navigate. Great choice just not fully what I wanted. You won't go wrong if you choose this one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2022
Reviewer name: MatthewR214
5 out of 5 stars
5 out of 5 stars review

Beautiful picture, Great sound, Fun features

[This review was collected as part of a promotion.] I love this TV for many reasons. The size makes me feel like I'm at the movies - super immersive. It even does well in a sunny room without much of the typical glare thanks to the bright picture. The sound is loud and full, even with bass, something that other TVs this thin generally fail to deliver. The settings menu and apps are easy to navigate and use with the lightweight, minimal remote. The remote even controls my Amazon Fire TV Stick 4k Max via HDMI-CEC - super convenient. The overall design is modern with a tiny bezel so it almost seems like a high-quality picture just hovering in the air with my multi-axis wall mount, which was easy to install given its relatively small weight - if not for the awesome size, one person could easily lift it. While prices vary by region and retailer, I found it to be very affordable given all of its specs and features, not only compared to other brands in its class, but also compared to other Samsung models. I have other TVs in my home and office with similar specs from LG and Sony, but this Samsung is easily the best of them all. I highly recommend it for its great picture, wonderful sound, simple remote, overall design, and excellent overall experience. It is definitely best-in-class.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: TVReview
4 out of 5 stars
4 out of 5 stars review

Nice TV

[This review was collected as part of a promotion.] Second smart TV I have purchased. Easy to set up and download apps. A little difficult to navigate between apps but I believe some of that is my getting used to Samsung's processes. Great indepth settings - color, picture etc...Sound could be better but I believe that it is because the speaker is facing back away from viewer. A nice tv that I would purchase again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 25, 2020
Reviewer name: Vince
2 out of 5 stars
2 out of 5 stars review

Internet Issues

will not stay connected to the internet. when i turn off the tv and turn it on it disconnects from the internet and the only way to correct it is to reset the network on the tv. i exchanged it for another tv and the second on did the exact same thing. i read online this is a common issue. had no idea and regret buying this tv. should have stuck with vizio products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Vince: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions