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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,271-3,280 of 10,251 reviews
Jan 28, 2023
Ginia
5 out of 5 stars
5 out of 5 stars review

Like having a theater movie in house!

My former TV was 16 Yrs old, the picture went out, so I knew it was time for a new one. As a shut-in, I had my daughter check them all out. Dons Appliance, Tyler TX gave me a good price on this Samsung 15”.Gee it was like having a house movie screen. I will never learn how to fully operate it, but am learning the controls. I'm on cable and need a larger cable controller cause eyesight is diminishing. Trying to get caption to enlarge too.Cable has white letters on black background.like I see better with black letter on white backgrounds.and for some reason they put some writings in blue. That is really hard to read. I will write Optimum a letter… anyway I really like the TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 2, 2020
Duc Pham
1 out of 5 stars
1 out of 5 stars review

Poor quality

i bought a new one. used only 40 days and problem happens. the picture is distorted, blur either i watched tv channel or youtube. turned off tv and turned on again, problem still occured. have to reset the tv, then it became normal. i am going to ask for replacement or return

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Duc Pham: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve your issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (ver 1401.7) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If your issue persists after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Jun 16, 2022
Brizzle
4 out of 5 stars
4 out of 5 stars review

Great picture, minor issues

[This review was collected as part of a promotion.] I love the sharpness, clarity and deep blacks of the picture but once I starting watching 4K discs, there was an audio issue that would pop up on a disc every now and then. I tried multiple different players and multiple different sound outputs but the problem persisted. Obviously, I'm at fault for not getting a warranty or noticing the issue sooner, but I think the company should cover manufacturer defects as my tv is currently at a local shop. Any other audio output sounds perfect, but it gets muddled when it's out through a 4K player.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 2, 2020
Elsie
5 out of 5 stars
5 out of 5 stars review

Availability to Download Apps

the shows i normally watch look so much more clear and brighter with this tv. i appreciate the availability to download a variety of different apps, especially the xfinity stream app. being able to download the xfinity app gives me the chance to save money because now i don't have to pay for a cable box in my room anymore.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 26, 2022
SnugSma
4 out of 5 stars
4 out of 5 stars review

Good Budget TV

[This review was collected as part of a promotion.] The TV is bright and the colors are vivid. The smart features are pretty good. It allows me to download and sign in to every single one of my streaming apps (including Britbox and Acorns would you believe!!!). It will remember every you left off on certain programming and continue from there when you switch it back on (great for YouTube). On the other hand, you can tell it's a budget TV when you pick it up... very plastic. I accidentally peeled the corner of the polarizing screen layer because I assumed it was a screen protector m if it wasn't so brittle I may have done irreparable damage. Also, the Smart TV UI makes it a little tricky to find apps. It could be redesigned to be less cluttered and more intuitive. Overall, it's a great buy if you are in a budget. I imagine it's perfect for college kids.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 13, 2021
Bruce
4 out of 5 stars
4 out of 5 stars review

Great picture and sound

i would give five stars except when viewing the screen from the side the color is very faded. this is only when viewed at an extreme angle which is not common. other than that we love this tv. the smart universal remote control was a very positive change for our household. now we can operate everything we use and view with one remote. we are very happy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Philly43
5 out of 5 stars
5 out of 5 stars review

All of the qualities that we could ask for !!

[This review was collected as part of a promotion.] My Wife and I receive purchased the Samsung 65” TU 7000. Previously, we had a Samsung 50”. We have recently moved to North Carolina and purchased a single family ranch with a large living room that includes a fireplace. We upgraded our TV for better quality viewing with a larger screen. The extra 10 inches and the quality picture upgrade to 4K was better than we expected. We are also very happy with the audio that's provided. It was and is a very good investment in our entertainment and enjoyment. I am including a picture of our new family member TU7000.

Review from Samsung US
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Sep 16, 2020
Carlos7
5 out of 5 stars
5 out of 5 stars review

Versatile and Performance Driven

[This review was collected as part of a promotion.] I chose Samsung because of a) their reputation for making a quality unit, b) at the price I paid I would be getting a better unit (a much better value than competitors), and c) my service provider recommended it because their app operates well on a Samsung (I ditched their receiver). Once I mounted it on the wall and connected it to my cable and my AV system I was blown away by the clarity, the refresh rate and plethora of features it packs. I'm more than satisfied with its' performance and I highly recommend it. I'm so grateful I went with a Samsung.

Review from Samsung US
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Oct 24, 2020
AKMinReston
5 out of 5 stars
5 out of 5 stars review

Amazing picture

[This review was collected as part of a promotion.] I have had many Samsung TVs and I must say this is clearly the best picture and the ease of use to date of any before. Thank you for such a fantastic experience. I am truly a Samsung customer for life.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Lululoves
5 out of 5 stars
5 out of 5 stars review

Great TV to have!

[This review was collected as part of a promotion.] I bought my Samsung last year and I have no regrets! It works great, the quality is nice and audio is insane! I love that it was affordable and gave all my moneys worth. I look forward to obtaining more Samsung products since this TV has been a great purchase!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028